- Phone: 208-383-1000
based on 11583 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Make sure water is mopped up off hardwood floors. Wear booties so floors are kept clean.
The young man who did our project is very friendly and knowledgeable. This is his 2nd trip to our house. However there is one spot that is not completely clean. Other than that we are
very satisfied with Zerorez.
Prompt courteous service. Less concern regarding chemicals.
The customer service was very professional and the gentleman that came to our house was prompt and called before the time frame that he was suppose to be here.
No residue so my carpet stays clean longer.The guys always arrive on time with a call when they are 20 min away. My carpet is really clean when they are done.
Very polite technicians. Great results!
I was a bit concerned because I had not used Zeroez before and had read some mixed reviews the night before. My initial interaction with the tech did not help because he seemed a less than friendly.
I really needed some reassurance and I think it would be a good idea for your techs to explain the sequence of events prior to starting because I became concerned when mine did not vacuum prior to spraying.
The tech did get friendlier as time passed and in the end the he did a good job cleaning my carpets.
Product did what I was told it would do. Technician was very professional. I will call again.
Clean and efficient. Have used you before and in northern California. Always excellent results. This time I had my granite countertops resealed. They look great. Nick was a hard worker and very polite and friendly. Next month ill have the walk in shower cleaned and resealed. Nothing but the best for me!
After leaving the carpets soaked. Left a smell in the house that smelled like dirt water musky. After two days of drying stains came up and carpet looks the same. Dome not smell clean and made our home smell bad. We would like this fix, compassion or refund. I really heard good things from you guys .
I really like the idea of no residue. Corbin was very up beat and positive. Home feels very fresh and the carpet cleaning has kicked in a total Spring cleaning for me. I will definitely have Zerorez do the two remaining rooms when I can move everything out.
The Zerorez process did an excellent job. My chair and stairs look new. The technician was also able to remove a red juice stain from the chair!
Fast and on time
I like that there is no soap and that the finished product looks good and there's no residue.
Carpet looks great and Corbin was as nice and professional as could be!
Our floors seemed wet four many hours.
Great quality and price.
Promptness to schedule and service. Technicians very conscientious and professional. Great work and carpet looks great!
The carpets looked really good when they dried. The only thing that I was a little disappointed about were the traffic areas did not get as clean as I was expecting them to.
There was no residue on my carpet. It doesn't feel hard or crunchy to walk on after it has dried. Product gets carpets clean.
It was very economical. The tech was early which was awesome. He communicated well and was flexible and willing to work with some me on some special projects I had.
Keep prices reasonable
Kyle, your service man, arrived on time, did an excellent job, even helped me move our heavy sofa, finished in a reasonable time, cleared out his gear when finished, explained your products, got his check and left.. Perfect! No Kyle is not my grandson, but he did a good job and I'm happy to tell you that. ps Our carpet looks and smells great! Thanks.
no sticky feeling on rugs, no stiffness of carpet fibers. They really look clean and colors pop.
Timeliness was crucial and the technician was on site as promised. I received a full explanation of all products used and technique of application. Corbin knew his business and shared all information available. I definitely would use this company again, and recommended them to my sister and her family.
YOU CAME INTO MY HOME WHEN I WAS AWAY AND DID A PROCEDURE THAT I HAD NOT REQUESTED !
THEN CHARGED IT TO MY ASSOCIATE'S CREDIT CARD ! UNLESS YOU REFUND HIM 100% WITHIN THE NEXT 24 HOURS, I AM REPORTING YOU TO THE BETTER BUSINESS BUREAU. AND I WILL SUGGEST THAT PAUL J.
QUIT ADVERTISING FOR SUCH A SHLOCK OPERATOR AS YOU ARE !!
THE ONLY WAY YOU CAN MAKE THINGS RIGHT IS TO REFUND THE BALANCE OF WHAT YOU OWE TO SHANE NELSON....TODAY !!
DO NOT CALL ME AND BABBLE ON, JUST DO IT !! TODAY !! HOW DARE YOU TAKE ADVANTAGE OF US LIKE THIS !!
I just thought the high traffic areas would look a little better than they do. Also you should let your customers know that the protective treetment is almost as much as the cleaning when you are setting the appointment. Your technician and the lady I set the appointment with were absolutely wonderful to deal with .
Absolutely THE BEST product & service! Prompt, professional, thorough, with exceptional attention to detail. I have used you in my Day Spa business as well as my home,and have never been anything but amazed at the quality of work and integrity of your people. I will never look elsewhere for a cleaning service; and I recommend you to all my friends, family and business associates.
Sincerely,
Carl Jamrog
Owner, Serenity Retreat Spa & Salon
I like that the carpet is not stiff or sticky.
You do what you say you're going to do