- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything is always so clean and done so professionally. Also, the young man, Nick Jones, was so nice and so efficient!
Zerorez products clean carpet better than any other carpet cleaning products!!! Employees are always really nice people and work really hard to do the absolute very best job. My 15 year old carpets still look like new. Awesome service and always arrive on time. Thank you Zerorez!!!!
Personal .you need to have more reliable vans.
everything - but the best was the tech, Nick
Great service and on time. No residue with great look on finished product.
I don't feel like the carpets were clean in the high traffic areas as well as they could have been. I didn't like the upsell attempts by the cleaner. Nice guy, but I scheduled what I wanted.
Everything feels fresh and clean without the chemicals.
Your service is always top notch, and I am inclined to believe that the process is also.
Very professional, everything was explained to me. I'm very happy with the results
I appreciate you coming back and cleaning under the couches. Thanks!
Love it and no residue and dries fast.
The best!!!
The cost was unexpected. I could have gotten the "job" done for nearly 50% less from several other competitors.
I was impressed with the customer service aspect of your business and the young man that came to clean my sofa was very friendly, but the sofa looked no cleaner after it dried. Although I didn't expect it to be spotless, I did expect that the obvious dirty areas would show some improvement. It looks the same to me as it did before he started. $120 to have a couch that looks no better is frustrating. I purchased the sofa used from someone and was ok with paying to have it cleaned. At this point, I could have purchased a brand new sofa for what I will have to pay to get this one decent looking.
I'm not certain that your process of cleaning works very well. Also, my total sq ft of what I had cleaned died not equate to what I would consider two rooms and I'm not sure that your technician spent even one hour in doing my home.
Zerorez is as advertised, that alone speaks for itself, thanks very much! Jim and Linda Taylor
Very easy to schedule a time and day to fit my schedule.
Chemical free
My carpet are really soft and not crunchy when they are dry.
Product cleans very well. Services are reliable.
The courtesy of the employee and the quality of the work. The carpet looks nearly new.
I was told the carpet would dry in a couple of hours. It took overnight in some areas with our ceiling fans going.
arrived within 30 minutes appointment time very professional answered all my questions. I was left fully satisfied that my carpet was clean.
Fast, easy to schedule, professional staff, reasonable prices
The techs are quick and friendly careful and thorough
personable, right to the task at hand, informative and very happy with the services, our second time to use your company and I will recommend you to everyone that needs cleaning services... Thank you
good job
Our technician was not very conscientious to the fact that we had pets. He did not ask us to put them away before he propped our front door open which could have allowed our furbabies to get out and possibly get hurt.
The guy who came to clean our carpets did exactly what I needed with no fuss or issue. I was very happy with his professional and easy behavior.
Very nice
Everything,