Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2016 — Rated 10 out of 10 by Ernest Hamilton Zerorez Boise
What do you like about our products and services?

Got the carpet clean. Pleasant people to work with. Fair price.

Report a concern   January 18, 2016 — Rated 4 out of 10 by S.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My carpets aren't as clean as I had expected. I called and have a re-service scheduled.

Report a concern   January 18, 2016 — Rated 10 out of 10 by C.D. Zerorez Boise
What do you like about our products and services?

I like how well my carpet looks at completion and how well it stays looking clean even several months after. I used your service last year and was very pleased with the results and that is why I am using you again. Have used others in the past as well but yours by far out performs the others. I tell everyone who comes into my home and asks how we keep our carpets looking so good.

Report a concern   January 17, 2016 — Rated 9 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

Timeliness, courtesy, reasonably clean carpet given what he had to work with!

Report a concern   January 17, 2016 — Rated 10 out of 10 by M.J. Zerorez Boise
What do you like about our products and services?

I thought my sofa and loveseat look great!

Report a concern   January 16, 2016 — Rated 7 out of 10 by K.M. Zerorez Boise
What could we do to improve?

The guy who came out was GREAT but I was disappointed that my high traffic areas look almost the same as they did before ya'll cleaned.

Report a concern   January 16, 2016 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

The job was done very professionally and the gentleman who did the work explained everything that he was doing and why. He also asked some questions that were important to getting the job to come out right. It was a completely different experience than what is typical of a Carpet Cleaning Service.

Report a concern   January 16, 2016 — Rated 3 out of 10 by T.N. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I am very disappointed . Alex was a very nice guy and I really liked him. After it dried the spots showed a lot. In fact there seemed to be more spots and fading of carpet - like there were bleach spots. I would like someone to look at it. I have a party tonight so I have to put furniture back.

Report a concern   January 15, 2016 — Rated 9 out of 10 by T.G. Zerorez Boise
What do you like about our products and services?

Did a good job on my carpet, and the young man was very personable. I would use zero respect again in the future

Report a concern   January 14, 2016 — Rated 10 out of 10 by Larre Robertson Zerorez Boise
What do you like about our products and services?

Fast and efficient. Came on very short
Notice and on time.

Report a concern   January 13, 2016 — Rated 10 out of 10 by Anisa Shattuck Zerorez Boise
What do you like about our products and services?

Quick and worked well.

Report a concern   January 13, 2016 — Rated 9 out of 10 by P.P. Zerorez Boise
What do you like about our products and services?

Fast service

Report a concern   January 12, 2016 — Rated 10 out of 10 by N.R.H. Zerorez Boise
What do you like about our products and services?

My carpet looks great....the service person is very personable and knowledgeable

Report a concern   January 12, 2016 — Rated 0 out of 10 by J.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

HUGELY DISAPPOINTED AND I WILL BE LETTING MANY PEOPLE KNOW.

Your service is expensive and does not live up to your advertising hype. The carpet was not soft after it dried and it is getting dirty again already.

Report a concern   January 12, 2016 — Rated 10 out of 10 by J.J.C. Zerorez Boise
What do you like about our products and services?

Arrives on time, explains the services and conducts the visit professionally.

Report a concern   January 12, 2016 — Rated 10 out of 10 by Jeffrey Roberts Zerorez Boise
What do you like about our products and services?

The great customer service. Clean uniforms, Knowledge, and the ability for the technician to the owner explain to me why and what they are doing. My family, renters, feel that Zerorez is a great company and will continue to call upon them for our needs from cleaning our carpets, tiles in the bathroom or our antique rugs. Thank you Zerorez for giving us a clean home!

Report a concern   January 11, 2016 — Rated 10 out of 10 by John Parkes Zerorez Boise
What do you like about our products and services?

nice service people. clean carpets

Report a concern   January 11, 2016 — Rated 9 out of 10 by H.R. Zerorez Boise
What do you like about our products and services?

The efficiency of the guys who did the cleaning. They were also very knowledgeable and liked to explain the science. Woo Hoo!!

Report a concern   January 10, 2016 — Rated 9 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

You were very efficient when picking up my rugs.
Nikki from Caldwell

Report a concern   January 8, 2016 — Rated 9 out of 10 by R.H. Zerorez Boise
What do you like about our products and services?

no bs

Report a concern   January 8, 2016 — Rated 10 out of 10 by N.J. Zerorez Boise
What do you like about our products and services?

Friendly thorough service!

Report a concern   January 6, 2016 — Rated 10 out of 10 by Katherine Steinhauser Zerorez Boise
What do you like about our products and services?

It works wonders on pet issues!!!

Report a concern   January 6, 2016 — Rated 10 out of 10 by M.K. Zerorez Boise
What do you like about our products and services?

I love that it is green and drys fast. Very nice employee.

Report a concern   January 4, 2016 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

Ease of scheduling, fast service and quality outcome. Great job!

Report a concern   January 4, 2016 — Rated 9 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

prompt service

Report a concern   January 3, 2016 — Rated 10 out of 10 by Amy & Robert Sisneros Zerorez Boise
What do you like about our products and services?

No odor, easy to schedule

Report a concern   January 3, 2016 — Rated 8 out of 10 by J.S. Zerorez Boise
What could we do to improve?

The prices are pretty high, so I appreciated the discount.

Report a concern   January 2, 2016 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Besides doing a superior job you are available at short notice to take care of our needs. We were very happy to have you respond on New Years Eve day to our emergency with our 17 year old pet Nelly. Thank you again for being there.
Name removed

Report a concern   January 1, 2016 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

All natural. Great service!

Report a concern   January 1, 2016 — Rated 10 out of 10 by Craig Hufford Zerorez Boise
What do you like about our products and services?

Service technician was outstanding and very professional


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