- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and excellent people. On time and give great advice.
The employees are so professional
Your technician was knowledgeable and very helpful.
feels soft and clean and not so wet. also spots clean well with protector.
Nick was the best at explaining all about this service.
The cleanliness of the cleaning. My carpets feel different than when I had them cleaned before. Thank you and yes, Alex was great!
Your technician, Nick, was professional and knowledgable. The carpets came out great. I think your technology is better for my carpet.
Came on time. Carpet looked noticebly better after the clearning
Offer a one time extra stain removing service.
This was the first time I've had a carpet cleaning company put a cover on the front door to keep in warm air while cleaning! I appreciated the knowledge and helpful hints from Your employee. I will definitely use you again and recommend you to others. We have our first grand child coming for Christmas. I won't worry about her safety on our carpets because of your cleaning method. Thanks, Paul J. for recommending Zerorez on your show.
The timely service and a nice staff. They were here when they said and the work was very good. It was everything I had hoped for.
I appreciate the fact that the carpet cleaning products are not chemically-based but water-based.
Zero residue and quick service
nice employees
I AM IN CALIFORNIA AND HAD THE HEATING DUCTS CLEANED AT OUR PAYETTE HOME,VERY CURTIOUS PHONE REP.SET UP OUR APPOINTMENT IN A PROFESSIONAL,TIMELY MANOR AND WAS VERY FRIENDLY.
The carpet tech was very knowledgeable and friendly. He was a few minutes early for the appointment and called to see if he could come over. That was appreciated because getting a carpet cleaned at the holiday times can be frustrating. He worked hard to get our carpet looking fresh and with two teenage boys, pets, and a power wheelchair - that is saying a lot.
Limited chemical use age. Three step process give a better deeper cleaning
I like there are not chemicals
Good customer service and good job of cleaning!
I like that the product isn't full of chemicals and cleans my carpet without damaging it... plus the staff is very nice, reliable, and they do a great job!
They work, accept on Red Wine
no smell is livable until you can move the furniture back was able to get my upholstered chairs cleaned for a reasonable amount
I like the quiet equipment, less odor to cleaning solution, smaller, cleaner hoses than traditional steam cleaning.
I have an issue with your pricing. I was charged $66.00 for 2 "additional" rooms given the size of the living room/dining room and the size of the family room. If the rooms were empty and the total floor space was treated, I would be okay with that. However, much of the dining room is taken up by a large table and a china cabinet. The family room has a huge fireplace and a full wall entertainment center along with a sofa and a chair that was left in place. Again the actual treated space is far less than the measurement of the rooms.Other cleaners used previously took all that into consideration.
Does a great job getting the carpet clean.
Your employee was very informative and professional. The carpet looks and feels clean!
The cost of service changes every time a technician comes to the house. In July I had 2 bedrooms, the family room and hallway carpets done plus the kitchen tile steam cleaned. The total cost was $194.00. This week I wanted just the family room and hallway carpets done, plus steam clean the kitchen tile. The cost quoted was $198.00. $4.00 more for 2 less rooms. And for the first time ever, this new service technician charged me an extra $25.00 for my family room saying it is now oversized. It wasn't oversized on previous cleanings. How did that happen? You earned a 6 rating because as usual the carpets are beautifully cleaned, the technician was professional. I did have to request the Styrofoam blocks be used under the metal feet of my furniture and I also had to request the carpet be raked after cleaning. He complied with each request but why did I have to ask? In Sebastians' defense, he did state the company had recently raised their prices. The company should have warned me the prices were going up when the appointment was made and maybe warned me that my room outgrew the company's boundaries for room size acceptability. Or maybe a flier could have been sent to repeat customers. Something.....
explained process well
Carpet is cleaner and dryer. Kyle, the Zerorez cleaner was very professional and did an excellent job.
The tech called and left me a voice mail that he was about 20 mins out when it took him over a hour to arrive. there was damage to our wall and the tech did not even have the decency to tell us but he was sure kind enough to pick up thee dry wall off the floor. there was a hot coco spill in my son's room that is not better than when I cleaned it myself. finally, he cleaned a chair that I did not auth, I wanted est! frustrated...