- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quality of service people, products and cleanliness of carpet when work is completed.
Nick did a great job explaining everything and the couch and bar stools look GREAT! It feels cleaner to have the air ducts all cleaned out - - I'm looking forward to less dust in the future!
Name removed
Did not clean my carpets, frustration with phone and leaving messages. I will be hiring another company to clean the exact same rooms!
Thank you for expressing your frustrations. We have tried contacting you to be able to at least look at the areas of concern, and are happy to do so at your convenience. Please let us know when that would be convenient.
We have had Zeroez clean our carpets since the beginning and there is no one else we will have do it. We have always had excellent service from the technicians and a quality job done on carpets. Thank-you Zeroez!!
easy to schedule, on time, technition explained things well, and friendly.
They guys (and gal) who have cleaned our carpets and ducts have always been polite and professional. One of the ladies who answers the phone and handles scheduling needs to actually follow up when she promises too. We will continue to use ZeroRez for our carpet cleaning needs.
Good service, good technicians
Jared was very thorough, professional and friendly. He went the extra mile even though it was late in the day. I love that the carpet feels clean not crunchy after the zerorez cleaning process.
Great customer service. Tech very informative.
I like that there is no chemical or soap smell after you clean the carpets.
You do a thorough job and don't leave soap in the carpet. It also dries very quickly.
Second person that came out did an awesome job with touch ups
The technician, Rusty, was very congenial, thorough and the results were excellent. He was able to remove a stain that had not been completely removed the last time the rug was cleaned. We are happy with the results and have recommended Zerorez to others.
Rusty was prompt and diligent. He did a great job. I would definitely recommend you and Rusty again. Thank you so much.
Rusty did a great job. He was on time and very knowledgeable. Our carpets looks great and feel soft. Thank you.
Very concerned that I was happy. Went over one area 3x.
Very professional.
Very friendly and informative technicians. They go over and above to please.
Very thorough
Great results - carpets look new again.
The carpet gets clean and service is courteous. No sticky stiff feeling after it dries.
price
My carpet feels so clean, no sticky soap residue and it looks wonderful.
I'm always more than satisfied with your technicians. I never have to worry whether something was overlooked or not cleaned sufficiently. KEEP UP THE GOOD WORK! I always tell all my friends about you!!!
4th carpets look great. My only concern is that the small room has a wet carpet type odor still. It was the dirtiest but it has been a few days now. I hope it goes away.
I liked that your Zerorez is organized, John came at the time he said he would come, no high pressure sales. The carpet cleaner called prior to arrival which was right on time. He was very thorough. Also, thanks for recognizing we are a non-profit and giving us a discount, it is very much needed and appreciated. Thank You!
Friendly employees, quick service, reasonable price
Jared and Josh were very upbeat, very helpful, explained everything to me first before starting, then kept me updated throughout (we left). Just super; will definitely use your services again; already have it marked in my calendar for next time.
Josh was amazing!!! He explained everything thoroughly and went above and beyond to ensure my carpets look amazing! With two kids under the age of three, my carpets were a complete disaster and I am in utter amazement of how awesome they look!!!! He was able to get stains out that I thought were impossible to remove. I would definitely recommend this company. What a wonderful job they did!!!
The associate was very friendly. He walked the house with me asking questions as we walked. He was on time! Talked about the water and, spray bottle! The house looked great!
Thank you!