Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2017 — Rated 10 out of 10 by B.R.E. Zerorez Boise
What do you like about our products and services?

On time for their appointment. Do what is expected of them. Dries within the stated Parameters.

Report a concern   June 24, 2017 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

The carpet was less wet than it was when I used other companies and the service technician was very good at answering my questions.

Report a concern   June 22, 2017 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Your products are diversified; your employees know what they are doing, your prices are reasonable, and it was easy to schedule an appointment.

Report a concern   June 22, 2017 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

The workers that showed up were very professional and knowledgeable.

Report a concern   June 22, 2017 — Rated 10 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

I was so impressed with how clean the carpets were and in such a short amount of time. My technician Rusty was absolutely professional, informative and a pleasure to chat with. He explained the process every step of the way and answered all of my questions. He is truly a guy who knows how to do this job and is passionate about it. He cares and this company is lucky to have him. The carpet looks brand new and feels clean, not sticky from soap residue. I was so impressed I bought a bottle of the cleaner which I can use on all of my household items without worry of chemicals. The price was competitive and well worth it. This will be my go to carpet cleaning company and I will recommend them to others. Thank you so much for a very pleasant experience!

Report a concern   June 22, 2017 — Rated 10 out of 10 by C.L.N. Zerorez Boise
What do you like about our products and services?

The carpet is very clean!

Report a concern   June 21, 2017 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

I love that they leave no residue, are safe for kids, have great service and considerate employees!

Report a concern   June 21, 2017 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

Outstanding customer service..prompt, polite, attentive to my concerns. Highly recommend this company.

Report a concern   June 21, 2017 — Rated 10 out of 10 by K.E. Zerorez Boise
What do you like about our products and services?

Your team members are outstanding and work is top notch!
Jesse did a fabulous job on Saturday, June 17 and the follow up team member did the same on Monday, June 19 (sorry, I did not get his name).

Report a concern   June 21, 2017 — Rated 10 out of 10 by B.J. Zerorez Boise
What do you like about our products and services?

The servicemen (I think one was a trainer) were very friendly. I waited to send this in as I wanted to see how the rugs stayed clean. They are very nice and we have enjoyed the clean bedroom rugs as they were getting kind of beaten down but look sharp now.

Report a concern   June 19, 2017 — Rated 10 out of 10 by P.C. Zerorez Boise
What do you like about our products and services?

I was treated very well by everyone who worked with me to clean my carpet.

Thank you!

Report a concern   June 19, 2017 — Rated 7 out of 10 by L.S. Zerorez Boise
What could we do to improve?

Offer more pricing options for smaller areas

Report a concern   June 19, 2017 — Rated 10 out of 10 by M.O. Zerorez Boise
What do you like about our products and services?

No smells of cleaners

Report a concern   June 18, 2017 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Prompt service. Very good all around.

Report a concern   June 18, 2017 — Rated 10 out of 10 by K.M.S. Zerorez Boise
What do you like about our products and services?

Explained process & answered questions
Did a thorough job in locating, treating, cleaned no, and protecting stained areas
Cleaned the carpet like new
Very personable & friendly

Report a concern   June 18, 2017 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

The fact that everything is clean. Carpet is really clean for being over 21 years old. Rusty explained every step of the process and what to expect. He offered suggestions on additional services and products to enhance the end results. He was very professional and personable.

Report a concern   June 18, 2017 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

great services great job .very happy with the services.

Report a concern   June 17, 2017 — Rated 10 out of 10 by D.N. Zerorez Boise
What do you like about our products and services?

Worked well on the spots, and the whole carpet looks like new. Thanks so much.

Report a concern   June 17, 2017 — Rated 10 out of 10 by H.J. Zerorez Boise
What do you like about our products and services?

I appreciate being squeezed into the schedule so quickly. The guys were very informational about what they were doing and what to expect.

Report a concern   June 16, 2017 — Rated 10 out of 10 by A.E. Zerorez Boise
What do you like about our products and services?

Knowledgeable, kind, and went above and beyond! Great service!

Report a concern   June 16, 2017 — Rated 10 out of 10 by K.F. Zerorez Boise
What do you like about our products and services?

The technicians were very informative and friendly. They totally put my needs in the forefront.

Report a concern   June 16, 2017 — Rated 10 out of 10 by E.A. Zerorez Boise
What do you like about our products and services?

Very professional

Report a concern   June 16, 2017 — Rated 10 out of 10 by E.G. Zerorez Boise
What do you like about our products and services?

I liked how the technician Adam was very knowledgeable and respectful during the cleaning process. I was very happy with the results of the cleaning as well. My carpets also felt and smelled great without the crusty residue from regular cleaning services.

Report a concern   June 16, 2017 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Quick and clean

Report a concern   June 15, 2017 — Rated 10 out of 10 by H.B. Zerorez Boise
What do you like about our products and services?

That it isn't saturated and no harsh chemicals.

Report a concern   June 14, 2017 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

The carpet had not been cleaned in 5 years. My tenant took good care of it, but still, it had been five years. Your employee took extra care to do his best and I appreciate his efforts.

Report a concern   June 14, 2017 — Rated 8 out of 10 by J.A. Zerorez Boise
What could we do to improve?

The estimate on over the phone was MUCH lower that when technician came and quoted.

Report a concern   June 14, 2017 — Rated 10 out of 10 by K.J. Zerorez Boise
What do you like about our products and services?

Jake was prompt (early even, after calling to see if the earlier time was convenient of course), he was efficient, honest, and the service was everything we wanted, impeccable.

Report a concern   June 13, 2017 — Rated 10 out of 10 by T.R. Zerorez Boise
What do you like about our products and services?

Friendly customer service and very helpful.

Report a concern   June 13, 2017 — Rated 8 out of 10 by L.C. Zerorez Boise
What could we do to improve?

Less upselling


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