- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff provides exceptional customer service and the service is especially great. I would recommend to anyone:)
JAMIE IS TOP NOTCH
PROCESS WAS STRAIGHT FORWARD
Our tech was cosiderate, professional, knowledgeable and friendly. She did a great job. Thanks Jamie!
The first time I had ZeroRez out to clean carpets, I was really pleased. However, the second time I was really disappointed. The high traffic areas don’t seem like they were cleaned very good. I’m not sure If I won’t use them again.
Less liquid quick drying cleans well
The service was amazing, and I liked how the whole process was explained to me.
We have used zerorez many time and will continue to use them
Ease of scheduling an appointment. Technician was very courteous and friendly. He took the time to explain the process and was very efficient.
Your technicians are always knowledgeable and kind.
Greg was an excellent , professional technician. He took the time to examine my carpet and provide the options. I appreciated that he was friendly and informative, without being pushy at all. Our carpet looks great!
thorough cleaning and quick to dry. looks great! I appreciate the ease of scheduling and communication from the tech.
I have 4 dog's :) and the products is fantastic no harmful for pets
John explained all the procedures very nice person and caring.
Wait until I have the job done, OK?
I like my past experiences with Zerorez.
We've only used Zerorez for about 5 years now. With 2 cats and 1 dog, the smells in our living room carpet can get overpowering from time to time - but thanks to your special pet odor treatment, you always leave the carpet smelling brand new.
Thank you so very much!! You're worth every penny.
John was so knowledgeable and friendly. If he did not know an answer to one of my questions he would find the correct answer and tell me. He shared how our would floors could look new. That eas awesome.
The gentlemen who cleaned our carpet were very knowledgeable and professional. Thank you!
The price was just a bit high I felt like. You did do a quality job so I will always recommend you as the best in that department but I wouldn't call you the most budget friendly option.
Your technician was very professional and did an excellent job doing my carpets and tile! Thank you!
How well it cleaned my carpets
They are natural, there is no chemical residue or yucky smell when they are finished. Just fresh clean carpet.
Our technician was efficient, thorough, and very friendly!
Furniture cleaning
The technician was very knowledgeable and thorough, explaining the process and answering all my questions. He was very professional and did a great job cleaning our carpet. I will definitely be using them again!!
My carpets are very soft after they dry. I love to walk barefoot through the house. The Technicians are very polite, professional and honest. I've been using Zero rez for about 8 years now and wouldn't call anyone else.
I tried zerorez base on the reviews. The cost plus the extra upsale items were much more than the company I have used for years. For the expense my expectations were for better results.
Great job and service! Thank you!
My carpets look great!
carpets were not crunchy when they dried
The carpet had a crunchy feel to it-like there was a residue left on it. The cleaner was pushy with the protectant. I didn’t want it but he was so pushy i ended up getting it.

Clean and completed work in a timely manner.