- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always professional and very thorough. Every time we have used Zerorez the pet stains have been removed 100%.
Prompt technicians, informative and knowledgeable. Friendly, helpful phone staff when setting up appointment. Satisfied with end results of beautifully cleaned carpets! Professional All the Way!
Matt was respectful and generous despite my husband being confrontational about the time and price. We would definitely have Matt at Zerorez do our carpets again.
Prompt. I like getting called before my appointment, so I know they're on the way.
Thank you Austin and Joe. You guys are awesome!
I called and was given a time the next week. Technicians came during the time stated. We had just gotten a new puppy and had several pet stains. All the stains are gone and my carpets look great.
John kept me up to date with his arrival time.
He offered to let me watch and it was fun seeing the difference between the clean and dirty carpet- made the cleaning feel more worthwhile.
He was slow and methodical. Overlapping very well and wanted to do a good job- not just be done with the job.
He asked very good questions. Was the first to ask what type of material was used in the area rug so he could adjust the temperature appropriately.
he was great - well informed and very nice guy
We appreciate the thorough job that was done on our carpets, as well as the additional tips and tricks provided to help us maintain the carpets until our next cleaning. The ease of scheduling an appointment was appreciated. Thanks!
The service was exceptional. Young man that cleaned my carpets was very polite and professional. He didn't excellent job.
I was very happy with the service that i received. I did have some tough odors to get out and Zerorez sent the tech back out to re-treat the areas I was concerned about. Tech was very pleasant and informed me of every step
An amazing company and an even better tech came and took care of all our problem areas with a smile and some great joke, keep up the good work
It was quick and Sebastian was awesome at explaining all of my costs and the process up front!
Very professional
No detergent
My carpets look cleaner and smell cleaner than previous cleanings. Pretty sure Stanley Steamer just got my carpets wet last time. Great work, thank you!
Good service and guarantee. Good technicians, very professional.
Cleaning effectiveness, professional service and care in doing the carpet cleaning.
The guys were great!! They took their time to get some small stains out and make sure they weren't making a bigger mess in the house as well.
got done what they said they would do.....................
My carpets have never been as clean as when you guys do it!
Professional hard working staff
They don't have any oder, and they leave no sticky residue.
The carpet technician was fast, efficient, thorough and knowledgeable! We were very impressed!
Last time we had our carpets cleaned we used a competitor...We had to have them come back 3 times because each time the carpet was still dirty and smelled terrible. Zerorez came quickly, did a proper job quickly, and the results with just the ONE cleaning were hands down better than the competitor. The Technicians were polite, they explained the process and did a great job. Definitely will use them again.
I love it that the water used to clean my home is completely chemical free! In addition, I am a very picky customer and was very happy with the service that we received from Zac. He is the best technician we have ever had from Zerorez and now we won't use anyone else. He is professional and courteous. And he actually wears his shoe covers!! I was very pleased this time. Thank you!
Sebastian was very informative and friendly and answered all my questions. My carpets look and smell great. Will definitely be calling in a year when they are due for another cleaning.
Clean rugs very well and very personable
Your great service techs! Austin & Joe were very professional and efficient. My carpet had some significant "high traffic areas" that needed attention and they did an amazing job getting them clean. Thank you!
Thank you for doing such a great job.