- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very pleased with my carpet, and service by Andy was exceptional.
The carpets look great. Quick and friendly.
Fast and noticeably clean. I like that there are no chemicals involved in the cleaning process, but then was surprised to be offered stain protectant with no foreknowledge of what's in them, which makes me wonder if they were safe. If I had known ahead of time that protectants would be offered, I would have looked into the products and been more likely to consider them.
I do recommend your services. I have been very happy with my past experiences. I especially like Dave Ford. He is very through and positive about his work, and my carpets always look great when he is done. Judy Capporelli
That the carpet feels and smells clean, not crunchy and chemically. Dave is a very professional, knowledgeable and courteous person, efficient and effective at his job. I wish other companies had employees half as valuable as him.
No chemicals or odor. Service person was very knowledgeable and efficient
Great service!
Always does a great job.
Very thorough and you catered to our time frame. Thank you for your services! And thank you for throwing in the chair.
The young man was efficient and explained how the process works. He did a good job of cleaning the sofa and chair. Thank you.
Helpful associates
They showed up on time. Did an excellent job cleaning my carpets. They explained every step and answered any questions I had.
Fast, friendly, on time, 100% satisfied.
Very quick and efficient.
Their employees are helpful and provide clear information, and their prices are reasonable. They have done an excellent job cleaning my carpets and making me feel good about getting my home clean without using harmful chemicals.
The Zerorrz rep, Matt, was friendly and communicated clearly and our carpets look so clean!
Fast, friendly, experienced tech. Carpet looks good.
Looks brand new after clean
Technicians came in a did a tremendous job and were very professional and friendly. It was the first time that we used Zerorez and would definitely use them the next time. First name removed
I already answered one survey! It was a great experience and job well done!
The tech was professional, helpful and thorough. Did a great job. Carpet looks and feels great.
I didn’t buy the 65.00 up sell on the deodorizer. But I didn’t think my carpets would smell worse after the cleaning.
Fast, friendly, professional. My carpet looks amazing.
It was too pricey for one room, but the technician was very professional.
Tech was very professional and polite. Also thorough. For me, it was more than I wanted to spend but the results were there so I’d probably use your services again if needed.
Very friendly service technician. Thorough and excellent service.
Our carpets and rug look and feel fabulous! David was so attentive to our needs and very polite. Thanks so much!
Andrea Blodgett
Matt did a great job! We’ll definitely be using Zerorez and referring to Zerorez!
I have used Zerorez since shortly after Dave Grigsby came to Boise and opened the franchise.
I am 100% sold on the techniques used by Zerorez and would not hesitate to recommend the company to anyone.
Technicians have always been very friendly and knowledgeable and I am very comfortable with them coming into my home.
(Please use my legal name Catherine, not Katie.....and no last name, if you want to use my comments publicly.)
Efficient