- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It is the best clean we have gotten. We started using you about 6 ears go. Our carpet is 25 years old and light beige. I love that there is no residue and it comes beautifully clean. Our most recent cleaning was the best ever. So perhaps there is a difference in how your trained employees use the method. Blue was our cleaner and the carpet and stairs look great. We had to call you back one time because the stairs didn't look clean and we were told that it's just old and worn I believed it until Blue cleaned them! Still love the company and would highly recommend you.
Everything went smoothly and we were very pleased with the end results.
The carpet cleaner that came was very professional. Took time to explain everything and answer questions. He was efficient and thorough.
You guys always do a fabulous job and our house always feels refreshed when you leave!! Thank you!
Great service! Very friendly technician. :)
Appointment was from 4-7, but got a call a bit after 1 saying he was ahead of schedule and could come early. Came quite a bit early and was done by 3ish. Friendly and professional service. I would use zerorez again in the future.
The carpets are clean and the workers were considerate and efficient.
I enjoyed not being aggressively sold on services. I prefer being provided options and the power to make my own decision regarding which services I want. Our home did not smell damp or musty after the clean which was great. I feel that I received what I paid for.
Professional service, timely, no strong odors
We have used your services in the past
Sebastian did a wonderful job and did a good job of making me aware of some of the other services Zerorez provides.
Work was done in a very timely manner. Your services are great and we will definitely use your company again.
No soap products used. Easy to schedule. Fast and friendly associates.
I have been using Zeroz for over 20 years (I started when I lived in Seattle). The carpet always looks great when they are done cleaning it, and it dries very quickly. The technicians are always wonderful and very thorough.
This company is awesome! I’m so pleased with the way my carpets look!!
Really appreciated the thought of no residue. Made our carpets look and smell new. Very pleased.
The technician was so polite and took great care with our walls and floors before starting to clean carpets. 5 stars for Ezekiel!
Andy was great and explained the process very clearly. The carpet looks good and it dried quickly and without residue. We will see how it holds up but so far so good.
They do a great job, work fast.
Nick was thorough, knowledgeable friendly and concise. We were very happy with the end result.
Professional technician.
Great customer service, good job, clean carpets!
I experienced that a chemical was used to lift dirt from the carpet. Your sales information leads one to believe that the carpet is cleaned ONLY with electrofied water. There is a residue that I will have cleaned open next week by a private vendor who is very knowledgeable in the cleaned and care of carpets.
Awesome service!
good product, hard working employees, and fair prices.
Our technician, Esequiel, was great!
Andy was very knowledgeable and respectful of our home. He covered his shoes and wore a mask the entire time. Andy was thorough and made sure all our needs were met. We were very impressed with the maturity of this young man and would request him again.
So far, everything .
I actually really liked Matt, who came to clean the carpets. He was friendly and professional. I felt like I could trust him in my home and he had a great vibe. My carpets looked great afterwards. The reason I wouldn't recommend your company is because my carpets were really wet afterwards and took a really long time to dry. One of my bedrooms took over 24 hours to dry, and that seems especially excessive. Some of the other rooms dried more quickly and others took much longer to dry. I'm not sure why there was such a discrepancy. But, overall, my carpets took longer to dry in comparison to other times I've had my carpets cleaned by other companies. Is this normal for your carpet-cleaning process? Or is this because of the individual carpet cleaner? If this is something that could be improved with training, I could be induced to use your company again with an incentive coupon, perhaps. Thanks.
We have 10 kids, 8 of whom are boys and we homeschool so we're in this house all the time except for when you're outside tracking in dirt dirt. When you guys leave my floor is clean and my house smells nice. It's a little on the pricey side but worth it.