- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional
Amazing service. I will surely contact Zerorez again next year.
Great service!
Clean carpets
employees are friendly
There isn’t any smell. It looks good. It didn’t take very long .
You are coming back on 4th. The carpet is streaked, showing obvious and dirty places.
Very professional and courteous. The next day, one room still had a bit of a funky smell and they came out right away and re-cleaned at no charge and really took the time to make sure I was happy. I mean he even got down and smelled the carpet in all the areas to make sure all was good! That's great service!
Very pleased with the service. On a 15-year-old carpet that has never been professionally clean before. It came out clean. Technician was professional and on time.
I appreciated that Zerorez sent reminders about my appointment and the technician was prompt and efficient.
Technicians are always very polite and do a wonderful job!
The cleaning works great, the associates are nice. Easy to use!
Technician was very knowledgeable and efficient. He did a good kob.
Friendly, good service, and quick! My carpet dried quickly and looked nice.
Everything's great; the price is just on the high side.
My traffic patterns vanished. With 2 small exceptions, my drying time was very fast...Generally abt 2-3 hours. And it’s now delightful to walk even into The Man Cave!! Love it! Thanks Zerorez!
C. Last name removed
personable technician, fast worker, wore shoe covers
2 bedrooms barely look like anything was done. I am very disappointed in the job. It was rushed and when I asked for them to redo those rooms he said he would have to charge 70 more dallors. This job was not worth the price.
Thank you for your review, and for giving us the opportunity to fix the problem!
Communication. Calling when on the way. The excellent job of removing stains. Always pleasant technicians.
I like the professionalism of the technician and the how Zerorez is only water.
The customer service the gentleman that came out to do the job. Both were a 10. He did an excellent job. The price was very affordable. We had five rooms, three tile floors done, and also tile in the shower area. All looks new again
Ezekial was very polite, professional and honest as we discussed my carpet and the cleaning products he was using. He's welcome to return any time my carpets need to be cleaned. I'm very appreciative of his service.
Ezekiel did a great job and finished in an hour! He has before and after pics that were helpful.
Thanks
No residue left in my carpets and how the clean and pretreat they carpet before they even use the
Amazing Water to clean my carpets. I vacuum 5 days a week and have 2 short haired dogs and he got dog hair out my carpet during the prep that I could not believe. Amazing service, very polite and always address any concerns you may have and even address other areas such as hardwoods and upholstery, area rugs. I didn't need those but it was nice to know that they will so that for you if need be. I have to say I really love Zerorez for my carpet cleaning services because the also refill for free their "no stink" pet stain remover...which works amazing! I love Zerorez and will always use them as the company I can count on. Especially in a pinch. I had company coming in three days when I called. They had a cancellation and fit me right in the the before company arrived! ♥️
On time, respectful of property. No chemicals
The tech was efficient and friendly and explained everything clearly .. my carpets are clean and look nice .
My technician, Jack, did an excellent job. He was super friendly and rolled with the punches (house full of three kids and their friends). I was super picky about my large sectional and Jack was thorough. It looks nearly new! Thanks so much for the excellent customer service!
-Meghan
3 step process with zero residue. Tim did an excellent job and got our floors very clean. Will definitely have them again!
Cory the tech who cleaned our carpet was knowledgeable. professional and highly competent.
Matt was very friendly and showed up ready to work! He was very thorough and it appeared he very much enjoyed his job. Thank You!