Customer Testimonials
Nathan listened to our concerns and addressed all of them. Thank you!
The issues that I had previously, no longer exist. The service rep is friendly and knowledgeable about his job and can provide information regarding various pest.
Services are always prompt and the technician always recommends what is needed in combatting pest.
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I like that my tech, Russ Martin, has been consistent over the years. He is professional, knowledgeable, and treats my home with respect.
Friendly, efficient, effective
I appreciate how courteous your technicians are as well as your top notch customer service.
my technician and your billing dept. You guys rock
Very knowledgeable and courteous.
Professional, responsive, when necessary can talk with a person. My technician, Chris Calhoun is excellent and provides good customer service and care.
Very Reliable
New customer. Only time will tell!
We love Lucien
Friendly, and does their work well Thank you
You value your customer base.
My technician was friendly, professional and efficient. He called to inform me that he was enroute. He arrived as scheduled and performed the service.
My service professional Alex is excellent. He texts me before he arrives. He is responsive when I have issues. I appreciate his attention to detail.
Very good job. Best in a while!
We have had Russ a number of years. He has kept our house pest free.
The gentleman that services my house is very nice and polite. He does good work and then never leaves a mess.
Whenever I call about a problem they always send someone out to take care of my issues.
They are professional, reliable and always on time.
Always come back if there is any kind of issues.
Tristan is reliable, does a great job and listens to my concerns. He’s a great asset to your company.
Our technician (Courtney) is absolutely wonderful - always on time and addresses any issues immediately!
Our servicer, Rayne, is great. Very responsive and very knowledgeable. A pleasure to work with.
Our Service Tech, Jason, is the best.
Great
My most recent visit was a success! Tech treated for all my areas of concerns without drama, I am very appreciative of his work.
Northwest Representatives who are on the field and come home to do the service are fantastic. They explain what they would be checking, examine each and every section of the home to make sure there has been no infestation. They check thoroughly outside all along the home and when they are done, they always update to what their investigation was all about.
This time Nathan arrived at home. He has a wonderful personality, he is knowledgeable, gave me a report, went to his truck to prepare a formal report, let me sign one and handed me a hard copy. I like when representatives have a brief talk about what they have done. Thank you.
AR
Raul listened to my concerns and followed up with excellent service.
Great customer service, and have more environmentally friendly options.