Customer Testimonials
My service guy is very personable and we know each other by name. He’s asking if there’s anything I need just call him. Thanks Jason.
The crew is very professional and kind.
Your representative aims to please and does a thorough job!
The technician was super friendly and did a great job explaining ways to get the most out of the service
Great service
Effective treatment outside prevents bugs inside.
Convenient notification of appt.
Courteous technician
Austin our tech is outstanding!
Your employees
I phoned the office for a repeat service after seeing pests in the house. The scheduler was able to secure an appointment the next business day.
Deandre is our technician; he knows the house well and immediately identified areas to be treated. He was thorough and reassured me that we would resolve the issue.
Professional, prompt and consistent service
My Technician is very professional and informative
They work
Great customer service! Thank you for being prompt and making sure everything was done right! Will definitely use Northwest again!
I greatly appreciate the exceptional performance provided by Calhoun, the technician who recently serviced our home. Calhoun’s attention to detail, communication both before, during and the end of the service call left me with a level of customer satisfaction that exceeded expectations. I am requesting that Calhoun be assigned as my recurring technician. A job well done is clearly the standard that Calhoun is focused on.
the technicians very informative. Calling ahead a couple days before treatment.
Very helpful and excellent service
Northwest has been generally responsive to our requests. However, we have been unable to preview or open the last two months' work order PDFs, and we often have no notice of when Mitchell the technician is going to be coming.
Always reliable and responsive.
Your staff
Y’all do good work!
I am always impressed by the professionalism of everyone here. Grayson was especially thorough, friendly, and professional. It's always a pleasure to work with such a great team.
Keep doing a great job betting rid of pests on our property. You make life at our home much better.
We LOVE Rod who comes to service our home with Northwest. He is incredibly responsive, very timely, and takes care to cover all the pests in our home
I appreciate the communication and promptness of service
Korey was wonderful! He was patient with our clutter and our kids. :) We’re so grateful!
Advance notice before service. Promptness of service and ease of communication.
Great service.
**Consumer Appraisal Report for Monthly Extermination Services**
I am pleased to provide this consumer appraisal for Wade, who provides monthly extermination services for my home. Wade has consistently demonstrated professionalism, reliability, and excellent customer service during each visit.
Wade arrives prepared, explains the treatment process clearly, and takes the time to address any concerns I may have regarding pest control around my home. His work is thorough, and he pays attention to both the interior and exterior areas that require service. Since beginning monthly treatments, I have noticed a significant improvement in pest control and overall home protection.
In addition to the quality of his work, Wade is courteous, respectful of my property, and dependable with scheduled appointments. He communicates well and makes sure the service is completed properly before leaving. His consistency and attention to detail have given me confidence that my home is being maintained and protected on a regular basis.
Based on my experience, I would highly recommend Wade for residential extermination services. He provides dependable, professional, and effective monthly pest control service, and I am very satisfied with the results.
Northwest Exterminators has been very responsive to my issues and very professional during their visits.
Matthew is always such a pleasure!