Customer Testimonials
Prompt and professional
Brad does a great job, he is friendly and professional. I also appreciate the calls and follow up when it’s time to schedule so I don’t have to worry about forgetting!
Good communiction when a visit will be made. Knocking on the door to see if there are any specific concerns or requests are very helpful.
Service guys are always super nice and d always on time…
Responsive and happy to help with a need
Everyone explained in detail what they were doing, and everyone was polite and professional.
Good work
Always friendly!
Skye did an awesome job at my home today. He did a thorough job and did not rush. I saw his vehicle as I came home. He waited for me to ask if my home was having any problems and needed further treatment.
I sincerely appreciate the attention to detail.
Professional, timely and a great technician
The Service Technician was friendly, punctual, and provided helpful answers to questions.
Everyone is friendly, knowledgeable and more than willing to help.
My representative is always thorough, courteous, and friendly. I am very happy with my service.
All office personnel and service personnel are always friendly and courteous and helpful when I talk to them and when they are helping me.
Very easy to schedule with nice woman. Justin is very courteous and professional and always on time. I never see any bug issues. Online payment is easy.
Great company!
I would like to know more about coverage. My husband took care of this account but has passed away.
The service is outstanding and can all be attributed to our technician, Andrew
Excellent service and customer service.
Mr Eli is a credit to your company. He is friendly and very polite. He always calls me about 30 minutes before his arrival so I can take my dogs out. He listens to my concerns about my dogs and the pest control. He remembers each time, without me reminding him, to withhold the treatment from the pet area. He cleans the spider webs from the outside of my house which my daughter especially appreciates. Northwest is the first company I have used for any concern about my house and critters, and I am very happy I do!
Your professionalism. Always get a notice you're coming. The exterminator calls when he's 10 minutes away. He asks are there any problems. Then he treats the entire outside of the house. And the product works.
I APPRECIATE YOUR SERVICES
The techs are great and are the reason I’ve been a loyal customer for so long. However, the office staff is extremely unprofessional and I would rate them a O.
Your treatment appears to be effective as I don't see bugs.
I am very happy with my service technician Austin. He is the best. Very knowledgeable and always willing to go the extra mile to insure his customer is satisfied with Northwest services. I have been a loyal customer for a few years and stay because of the service I receive from Northwest and Austin.
I am extremely happy with the service and results. The technicians that service my properties are excellent and knowledgeable!
On time
Kind
Efficient
Excellent service. My service guy, Kevin, is great. Anytime I’ve seen an insect he has responded and returned. This service is true to the saying, “satisfaction guaranteed,”
the office always answers calls quickly and politely.
The technicians are always friendly and knowledgeable.
I have been and am impressed with Nate Tico. He is very professional and has the ability to clearly explain things. I am very happy with his serivve.
Reliable and courteous!