Customer Testimonials
Nice people
Adam always does a great job. I look forward to seeing him.
Service is always timely and friendly.
Each Rep is very professional and extremely thorough when services are provided.
Techs are nice.
Free followup if needed.
Efficient and on time!
Prompt service Wade is very professional and courteous listens to your concern if you have any and very friendly
Professionalism of employees. Notice of when tech is coming. Report on what they did or encountered.
The technicians are always very courteous and thorough. He always comes to the door to ask if we have seen any particular pests or if there's anything else he can do. Top notch!
As always, a very professional and knowledgeable visit by Russ!
Richard our technician gives us excellent service and helps keep wasp nests from forming on deck and cleans off spider webs on windows!
N/A
Friendly , thorough and competent service.
I was in my home and the agent knocked but I was unaware until I went outside an saw him leaving. He is always very friendly and thorough. He loves his job and it shows !
Always professional and effective
Reliable, dependable and always advise you of their services performed.
No bugs!
On the rare occasion the ants visit you are out here immediately.
Love Austin.
The extermination works. There is nothing more to say!
Jimmy always calls in advance to let us know he is on the way. He always asks how things are going. I appreciate his communication. I'm glad that it's always Jimmy servicing our property.
The people
The service people go right to work and are friendly. People in the office are very helpful
The tech, Jay, is super at his job and very thorough.
Very polite and concerned about any problem.
When I told Adam that I have been seeing stink bugs in my home, he offered useful information about them. I appreciate the excellence of friendly and reliable service and that you provide.
Courtney has been doing our service for as long a I can remember. Wonderful man and always does a thorough job!
No bugs in a while and the service man is very knowledgeable and eager to help us resolve any problems.
James was very knowledgeable about the problem we were experiencing and provided an answer/ solution.
Bryan has been the best part of my experience with Northwest. I mean if we are talking about customer service, look no further. He is always on top of his work and he goes the extra mile every single time. He is professional, responsive, and dilligent. Bryan and his customer service are the reason I moved over to Northwest from Terminix. He is the best.
Jimmy is courteous, professional and timely. We appreciate that he calls in advance of a scheduled service to identify any issues we may be having that he can address for us. He is an outstanding representative for your Company!
Always show up when scheduled with feedback from tech when it warrants.
Rich was courteous, professional, on time, and explained what he was doing.