Customer Testimonials
He was very accommodating and efficient.
I love Northwest because humans answer the phones, right away or pretty quickly, and they make you feel like they care. Also, Northwest has a reputation for being eco-friendly, which is important to us.
Our service man Skye is excellent. Very friendly and thorough. The office staff have also been great.
Very responsive to any pest issues
Josh is great
The agent is easy to talk to, knowledgeable and trustworthy.
As always, service is always great. If I discover something between scheduled visits, I just call.
I like everything about this company. They call to make sure my dogs are inside. I really appreciate that.
Excellent man that does the extermination
Good customer service
NW is the best! Grateful for Andrew, Billy, and the East Cobb team!
THey let me know when they are coming and do a great job
being regular, and notifying me before services will happen.
Timely, supportive customer service, and manageable solutions without $4500 price gouging quotes like I received from Breda. Thank you
I think the rep was Jeremy but I can't recall. He has been out before and is the one who I credit for finally helping to fix the real issue after so many efforts to reduce the number of occurrences. I don't get much activity in the summer but would prefer to have the outside checked when it gets cooler and save that part of my service until then.
We are totally pleased about the the office keeping the lines of communication open, meaning they are very good at reminding the home owners of their time to be serviced, clearing up misunderstandings, if we’re not satisfied they will make it RIGHT! We especially appreciate the service rendered here at our home by the service technician named: Trey Green, he’s always professional, friendly and polite.
Tech was awesome.
Andrew is the best technician.
Well run company reliable professional employees,timely,well announced services ,respectfully of my and my neighbors property cometive priceing....Thank you
great customer service
You are dependable. My outside space has very few bugs; if any. My property is respected. Inside the house we ave not seen any termites or bugs.
Consistent. Any request to correct an issue is handled fast. The Staff is responsive by phone, and when on the job. We have had great service for many years. When living around the wooded areas of North Georgia, it's a priority to reduce / neutralize bugs, mosquitoes, carpenter ants, termites, etc. NW Exterminating does it well.
Very competent service
Wil is amazing. He listens and is extremely thoughtful with our property and careful when he sprays
The technician and service people are friendly and respectful to your home and request.
Alerts when arriving and friendly professional
DiAndre is the best! Very conscientious and considerate. Thank you!
Steve is my service provider and he's the best. I plan to open an account for my sister using him as well
Great, timely and efficient service
The service man is always on time, gives good explanations and always answers questions.