Customer Testimonials
Josh was awesome. Came to do our mosquito service. In addition he got the hive down from way up high on our house. Northwest and their employees are always awesome and get any job done.
Professional and responsive!
The technicians were excellent!!
Nathan is the BEST!!!
Danny is the nicest man!!
Your customer focus attitude. You have never raised my expectations and failed to meet it, which is one of the basic rules of Total Quality Customer Focus. Unfortunately we are having to sell our house, but I will try to pass on your continuation as the service provider with the new sellers.
Matt was on time and helped with some inside the house issues.
Courtney was amazing and thorough. He explained everything before and after treating our house.
Everyone is so nice and knowledgeable and very respectful love them
Service and communication is great! We’ve been a customer for a few years and are happy.
Very easy company to patron.
How responsive my technician has been to any issues, even after his service area changed. He was able to get me scheduled and another tech came out and helped with my concerns
Thorough treatment and inspection. Excellent customer service by technician
Prompt efficient on time
Very accommodating and our service person, David is great.
Service Service Service!!
My service technician, Courtney, is knowledgeable, reliable and a professional technician. Thank you care taking care of pest service.
great customer service
Fast and efficient
Prompt serving and prompt to give an estimate
Prompt and thorough.
James is the best.
Very professional. A fine young man.
Customer is always so great whenever I call
I really wish you would bring back your lawn care services. When you were doing our lawn, the neighborhood would ask us how we kept it weed free and green. We always told them it was because of Northwest. Now that it’s with trugreen, it’s full of weeds and I don’t think they do aeration.
Friendly staff, willingness to work around my schedule, addresses issues promptly.
Friendly and trustworthy technicians
Brian is prompt, knowledgeable, and always willing to answer our questions. He is thorough and finishes the treatment as efficiently as possible, even administering extra treatment on the wasp nests that appear all the time!
We like Adam. He is friendly and professional. He has done a great job. Thank you!!!
I appreciate the communication and ease of working with the exterminator.
I like and trust our service provider, Danny. It’s easy not communicate with the main office.
Technicians seem knowledgeable and work quickly, would be nice to receive text from technician announcing arrival the day before the appointment if possible
Good communication. Trustworthy.