Customer Testimonials
I love getting the heads up via text. I miss Leon, our old tech though. Thanks for all you do!
Technicians are reliable and communicate well before and after service.
you are always on time and do a great job. Tech is very nice.
Courtney does a wonderful job for us!
Lucas Dawson was so knowledgeable and helpful when setting up my services for my home. Great communication through the company and very easy to schedule.
My service man is amazing. Always joyful, helpful, willing to react to my concerns and questions 100% of the time!
The service is great and I can change my appointments at any time and sometimes the agents that does the service at my houses make good recommendations and sometimes they can do all three of my properties on the same day thanks for the service . The company had been very flexible with me and I appreciate it.
They are the best!
Prompt, courteous, professional service
Service is excellent. The workman was polite and efficient. Very pleased with the work.
Service tech is so pleasant and thorough in his job. Very pleased with our service. A #10 company!! Name removed
Always fast friendly & efficient!
Adam is amazing and provides the most exceptional service! He's professional, friendly, and communicates well (especially when he lets us know that he's on his way).
Steve Gamble is my service technician. He is extremely knowledgeable and personable.
I appreciate Lucien's knowledge and expertise when he treats our house. He is a true professional.
Our technician, Nate, is wonderful. Communication is great!
Over 30 years of great service.
Our technician is great!
Good customer service
I would like to start by telling you what i don't like: JORO SPIDERS!!
I called my long standing always ready Northwest Exterminating team:Lucas and Jacob. Lucas is equiped with special equipment for tall exterior pest locations and Jacob does all 4 of the homes interior levels (attic & basement make it 4) as well as normal exterior areas.
I took an inventory and I knew exactly where the huge numbers of Joros were located. Or so I thought. Northwest guys (I know, there are expert Ladies as well) have high powered spider sensors of their own. After I finished pointing out where the spiders were. Lucas and Jacob walked me around to show me twice as many very large web communities I never even noticed.
I have seen elevated news coverage of Joro-spiders, in local and national newspapers (The New York Times June 6th) , on TV news segments (CBS New, WSB News, PBS News Hour) and of course on YouTube. I knew I had a problem but I knew to give Northwest Exterminating a call (I have them on speed dial). The Joros will come back but so will the Northwest TEAM. I'M GOOD!
Love Austin. Very thorough and communicates with me on issues.
Keep appointments on time, and very efficient service.
They are done timely, and the technician is prompt. No problems after service.
Austin was great
Jason was friendly and diligent to ensure our home is well protected.
We have used Northwest for pest control and termite bait traps for 9 years now. Have always been pleased with the professionalism and efficiency of the tech. Have recommended to many friends and family.
Courtney is the best! Always listens to my complaints and takes care of it!
I especially appreciate that I have had the same person come each time. Courtney is THE reason for my positive opinion of Northwest. Always reliable, answers all my questions, helps us figure out if something bug-wise is going on - feel like he is on "my team."
Prompt and very considerate, polite and helpful technicians
Did a great job - quick and efficient.