Customer Testimonials
Very good service
Awesome!
Reliable and personable
Courtesy, professionalism, and prompt response. Also willingness to come once without trying to force me to get more service.
Called before appt! Super nice and friendly!
Nice technician and office personnel.
Technician is thorough, kind, courteous, and prompt. Great service!
Austin, our technician, is always so courteous and attentive. He has always been helpful in addressing any concerns I may have had in between visits. I also appreciate the heads-up messages I receive to let me know when I'm scheduled and when he's on his way to treat our property. With Austin as our technician I give Northwest a 10!
Very professional and you always come soon after o call for an appointment
Great service and great people.
Prompt response and flexibility.
Prompt and nice people
Service—serviceman—communications—jobs well done!
Quick and efficient! Always friendly
Steven responded promptly for my request to have a technician out ASAP. Jacob was out to my house within 36 hours and took care of my ant problem plus others. He was extremely personable, knowledgeable and helpful.
Deandre is an amazing technician. The service and professionalism is top notch
The knowledge of the team and customer service
Service was excellent! Lucien does an outstanding job!!! He is thorough, knowledgeable, professional, and great at communicating. Thank you for setting us up with an excellent Tech!
Albert
Quick to response
Service techs are friendly and professional
Reps answering the phone are very helpful
Professional, courteous, & always arrive when scheduled! Appreciate the calls to notify of the service the day before & day of from technician.
Technicians are always helpful, courteous and professional. They know what they are doing.
dependable
Fast responce
Notifications
Pleasant employees
Friendly and knowledgeable staff.
Technician was very professional and provided insight into the previous owners' service issues.
Phone calls several days ahead, letting me know Northwest will be coming. Phone calls from the technician when he’s on his way. Technician lets me know when he’s here and what he’s gonna do and technicians are always friendly and smiling.
Professional and reliable personnel
Ease of renewing service ~ friendliness of staff.
Excellent technician. Would definitely recommend northwest

Overall, you do a good job.