Customer Testimonials
professionalism
The tech was very knowledgeable and professional.
excellent service from our tech.
Thorough and professional
You did my termite maintenance for over 10 years. I was satisfied and felt comfortable about no termites. I just hated that at that point of needing a termite letter to find it is no longer free. Such is life!
Billy was very helpful with the requests.
Quick response time
Thorough and clear explanations
Polite and experienced workers
Arrival within stated time
Best service from Mr. Norman
The service does a good job keeping pest away.
Professionalism of the Pest Control employee.
Has been so easy to contact. Everyone has been so friendly and helpful. REALLY like the tech Raul! He is VERY personable, efficient, and so conscientious!
Excellent customer service! Jason goes above and beyond to help with my fear of spiders. Recommend to all of our neighbors!
They are friendly and they show when they are scheduled.
Professionals, with knowledge, respect, and you always show up when you say you will. Affordable.
We have utilized all the services that Northwest provides. Termite control, Wildlife, and the quarterly insect control. The customer service at Northwest is outstanding! The great customer service that I consistently experience includes office staff, Wildlife field personnel (Tim), management(John), and our quarterly insect professional Luke. Luke is professional, knowledgeable, and personable. He always has a positive attitude and answers any questions that I may have. Before I retired I was a Chief Operating Officer (COO) and I recognize a good employee when I see one. Northwest is fortunate to have Luke as one of their team members.
CJ Booker
The services are generic; the customer friendliness and thoroughness of James, the tech is superb
I am very pleased with your service and employees
The service providers are very polite and customer oriented to ensure parties are comfortable with them and takes your needs into consideration to meet customers satisfaction. Both of my accounts are given the best service one can ask for.
Very professional personable service representative that comes to our home.
Courtney is always kind and courteous. He lets us know when to expect his arrival and lets us know if he sees anything we should be aware of.
Your company is always dependable. And, your service technicians are always friendly and professional.
Your employees Austin comes to our house and does a Excellent job and when I call the office about making a payment they are ready to help as well. This service was done for my older sisters house, Austin will call me ahead so I can call her to let her know someone will be there.
I don't want anyone going to her house without me knowing about it. Sad to say times have changed for us Seniors and now we deal with scams. I appreciate what y'all all do for us and Austin is a "10" for the company. Thank You
efficient service. nice team
Reliability and easy to work with. Austin always lets us know when he’s on his way and does a great job
I’m not doing it
Will was great , very thourough and helpful
Calab was great!
Everyone from Northwest is always polite and professional.
On time and thorough
Northwest Exterminators consistently reaches out to schedule my service. They are on time and attentive to any special needs I may have. Their technicians are friendly, efficient and keep the bugs out!
I highly recommend Northwest.
I like Courtney. He's so patient with me and answers all my questions.