Customer Testimonials
I’ve been with Northwest for over 20 years and have been extremely satisfied with the service. My technician is Courtney, and I can’t say enough great things about his customer service, his knowledge, and his wonderful personality. He asks me before every service if I’m having any issues, or if I have any questions. He always answers all my questions in depth, and never makes me feel silly for asking. (He knows, after all these years, how much I HATE bugs!) I can’t say enough good things about him. He represents Northwest in a way that should be rewarded. You’re lucky to have him.
Great communication. Commitment to customer satisfaction.
Your in / out of residence service operation is excellent - timely, thorough, professional and informative. Whomever it is that hires these persons does a very good job.
You do need work on your accounts payable system as my billings are ALWAYS incorrect - yes EACH year I have used your services - and it is annoying.
Techs are always so friendly and helpful.
I really love having Jonathan as my service provider. He is absolutely awesome, he is very communicative. He always arrives on time and provides exceptional service. I think that he goes above and beyond and is very knowledgeable. He is always willing to answer and questions I have and provide the best service he can!
Very friendly employees, at all levels, great service, and easy to work with & schedule
Regular visits are scheduled on time. Notes from the technician are very helpful
Jason is a great technician!. He is very thorough and always listens to any concerns I have.
The product works, service is reliable, the people are professional yet nice, and the company is very responsive.
Majority of all of the text that come to my home are very mentorable respectful and get to know you as a person and not just a service. Clint is my current tech and I have no complaints.
Communications, professionalism and thoroughness of service technican.
Communication with the texh
My technician was extremely professional and polite.
Good communication
The quarterly house spraying is actually effective. This is dependent on who does it. Our current technician is excellent.
The customer service provided by our service person. Always on time, great communications and services delivered.
We like that Brad is our regular technician, and that he is friendly, helpful, and professional on every visit.
Efficiency .I like being informed as to dates of service and what service will be done. It is nice to know that when I call with a problem it is taken care of immediately.
My technician does a really good job and unfortunately, we just can’t get rid of some of the bugs in and around the property.
My rep is very thorough and professional. Did a great job with my ants.
We're extremely pleased with the service I receive from Northwest. We are lucky to have Austin perform all our services. He is always happy to address any problems that arise when the seasons change.
I like Everything about the company because they go above and beyond with the job they do for there customer and to keep all bugs away and that's very important to me and I could not ask for a better company to do the job
We have not had any recent services by your company.
Austin is the best!
The young man who come to service my property, was very pleasant and helpful. No one wants a strange person walking in or around their home , but he made his servicing of my home painless.
He's a keeper.
Ms Last name removed
Very professional and thorough.
Show up on time.
Communication is great. You call before to ascertain if the day/time is convenient for you . The technician calls when close and they come on time. Technician is very knowledgeable and offers suggestions when appropriate!
Russ is always prompt and personable. We recommend him highly!
Alex is great. He and the office work with my work schedule to get my appointments scheduled.
I wish Northwest Pest would send out an email and notify us when the prices go up instead of just sending out the bill with the new price.