Customer Testimonials
Very prompt and professional
I like that you send Mike out to service my home. Mike is prompt and professional. Always reaches out to offer a heads up” when he is scheduled and then again just prior to arrival. Very happy with the performance your team offers.
Tech was friendly and professional. Was respectful to property. I liked that I was given a 30 minute call to let be know he was on his way.
Personnel are very nice. They show up when they say they will, and communicate about any concerns. They're conscientious and do a great job.
My back yard had so many mosquitos the last two years we barely went into it over summer, and no amount of bug spray would keep dozens of them from landing on us. This summer, I've seen a few, but bug spray or some citronella will keep them gone. I think I've had two bites the whole summer.
Very effective.
I always get both a text and a call from our service technician before he arrives. He is very friendly and listens to any concerns I have and does a really great job. We have had your service at two different homes now and could not be more satisfied.
The people are very nice and also trusting. They came out, did the service without me paying first and didn't make a big production out of that. I felt trusted and respected. It was nice.
Wade is awesome and always so nice a d does amazing job
Effective treatment to rid of pests
I like the personal care that we get from the company
Friendly technicians. Prompt response. Very knowledgeable
The staff is very accommodating, kind, and considerate. If you’re not ready the morning of. They will accommodate you when it’s best for your convenience. Not to mention the good and attentive job that they do.
Rod did a thorough inspection of my home and was both professional and personable. He made suggestions of places where I could trim back trees to make sure big weren’t coming into my house and took care of both the inside and outside.
We had a serious mole problem. They were tearing up our yard. We contacted Northwest for help and they sent Timothy to check it out. He explained the eradication process and patiently answered our questions. He has always been a true professional, very courteous and thorough. We have not seen evidence of a mole for a while and the yard has come back nicely. I feel like Timothy is genuinely concerned about helping us and dedicated to doing his best at every visit. We thank you Sir!
Thank you!
Technicians are thorough and friendly. The cost of pest and termite protection is a very good value.
SO FAR SO GOOD. THEY HAVE ADDRESSED ALL MY CONCERNS AND CAME BACK JUST LIKE THEY SAID THEY WOULD.
The customer service and the overall service from my technician. Northwest services meets my household needs. Great service!
Very professional customer service and technicians.
Well maintained service with notice of arrival of technician.
Communication is superb with a text a few days in advance.
Being able to work out a day/time expected for service is fantastic
Corey is a no-nonsense guy who gets in and out quickly.
Had a really positive experience with Trey. I appreciated him educating me on what I should be looking out for.
Kind and thorough tech.
Very prompt and professional
The technicians do a thorough job spraying throughout the house and outside. Results have been good.
Great service
Prompt and efficient
Sense of urgency and customer service
Good customer service. Affordable pest control plans. Knowledgeable techs
Very dependent and great service! Will come out for a visit when ever needed.