Customer Testimonials
Northwest has provided a large range of services for over 10 years. Each has been provided efficiently, as scheduled, and at a fair price.
Personable, professional service with great communication.
Very professional. I love the way the technicians reach out to you prior to visit for reminders. Highly appreciated!
The person that came to service the house was very professional and nice to deal with.
I had NW Pest in Smyrna, GA for years and when I had my new house built 2004 in Dallas, I kept NW Pest.
I have very very seldom seen a bug inside my house. But when I see ants outside on my patio or breezeway or bees in my hedges. I call NW Pest and they are here ASAP.
I’ve NEVER had a complaint only compliments for NW Pest.
I’m glad to refer them to anyone and certainly have!!
Kevin always text when he’s close by. He’s so professional does a great job always explains everything he does. We so appreciate his great customer service.
I like the custom serve I get from the office and the technician!!
Excellent job as usual.
Taji has such a great customer service attitude. We feel like we are in good hands with him, and I am happy to give him a shoutout. He is great!
Michael was great! Very helpful and knowledgeable.
The representative was at our home early, and he knows the layout of our home. He treated all the levels and rooms and didn't interfere with any of our daily activities. We trust Northwest Pest and the Techs will come after one phone call, or when it is a scheduled call. The best service ever.
Austin gave good explanation for service & was responsive & friendly
I like the technician that has serviced my home for many years…Norman Terrell.
Very knowledgeable
James our technician, is very professional. He listens to any concerns we may have and he takes care of any issues.
Your representatives do the job and keep the bugs away!
Great communication about arrivals, details from the employees about what products they’re using why they work, etc. etc. overall customer service is important to the employees who are out in the field.
Great customer service and knowledgeable resources.
Excellent service
Professional employees!
Dependable, professional, helpful, everything
Professional, knowledgeable, knows our problem areas and experienced!
Billy always does a great job , comes to our house whenever we need him , and always sends a text message and a written report explaining everything he has done and what kind of chemicals he has used to treat the mosquitos .
Please note Phone number removed is a land line and does not receive any text messages sent. If needed, call Jan's smart phone Phone number removed to leave a text. Jimmy H. was professional and pleasant, answering any and all questions. Thanks, D.P. Last name removed
Quick to respond to my extermination needs.
Pleasant and knowledgeable serviceman.
Very nice and thoughtful
Appointments are always scheduled, provide advance notice, show up on time. The service is efficient and it works. The serviceman is always personable.
Raul does a fine job, he knows the property and always listens and takes care of any concerns.
I like the different options provided, you can have as much or as little added to your services as you want or need. I also like the flexibility to make changes.
Easy to schedule and dependable.
I had a great experience with Jonathan, he was friendly, professional, and very knowledgeable. He took the time to answer all of my questions and explained the treatment process clearly. I appreciated their helpful attitude and thorough approach. I would highly recommend him to anyone in need of pest control services!