Customer Testimonials
Good customer service
The guys who did our encapsulation and sealed the from critters were kind and thoughtful especially when going back and forth in my 94 year old mother’s apartment on the back of our house. Other workmen have commented about how nice it is in our crawlspace.
Prompt, professional, effective.
Great service . Always efficient .Jimmy is very thorough and professional .
Alan Lanham with Northwest Exterminating did an outstanding job handling the termite inspection for one of my listings. He was prompt, professional, and incredibly thorough in his inspection. Alan took the time to explain his findings clearly and made sure everything was handled efficiently to keep our timeline on track. It's always a relief to work with someone who’s knowledgeable and dependable—Alan is both. I highly recommend him and Northwest Exterminating for anyone in need of pest control or inspection services!
Norman Sensing has done a fantastic job maintaining our pest , mosquitoes and termite contracts for the last 3 to 4 years. He is very thorough and will provide any suggestions to help in each phase. Will highly recommended.
Everything.
Great services Rich is AWESOME he does his job excellent.
They do a great job.
They never questioned when we tell them we have problems.
Very friendly, responsive and easy to schedule and work with
Very proactive and personal service!
Courteous and professional
Easy and reliable appointments.
Brad does a Fantastic job!! Never have to recall him out for anything, he is very thorough!
Hi there,
We’ve consistently had excellent service from our technician, he’s truly fantastic and always professional. This time, though, I did notice that several spiderwebs on the exterior of the property were still there the day after the service. That’s not typical at all, so I’m assuming it was just an oversight.
If someone could come by to remove the few remaining webs (there are about 3–4 spots), that would be greatly appreciated. I also saw a large spider inside the house the day after the treatment, which hasn’t happened in a long time. Just wanted to flag that in case a follow-up is recommended.
Thanks again for your continued great service!
Very comprehensive service
The treatment by the technician was thorough and well thought out. The tech always ask about our insect issues and is very personable. It's great he offers suggestions if he sees anything popping up . Highly recommend !
Michael is my service rep for 209 Green Acre Lane in Cartersville. He always arrives on time and always does such a great job. I completely trust him to do what he says ~ I even give him the code to the house when we aren't able to meet him there. Complete trust. Michael is kind, knowledgeable and super helpful. He even remembers the couple of areas where spiders like to hang out at the house. Now that's service!
Cale is always professional when he treats our house, highly recommend having him.
Always message ahead of time when to expect service.
great, timely service
I like that the day after service I visibly noticed a difference. It feels better knowing that I don’t have to deal with pest. I’m looking forward to my next service.
Professional, friendly, and efficient
As always, Russ is a very professional, knowledgeable and personable technician.
Promptness
Reliable
The great knowledge, engagement, and professionalism of the team.
My service rep is always professional and kind! Customer service is responsive & helpful.
I have NO bugs on
My 1rst and 2nd floors, I only have dead bugs in my basement,
Outside spiders are under control. I know I can request service if any of the above should change,
I haven't had a pest problem since signing on with Northwest!!
Nice people always helpful.