Customer Testimonials
Professional and Respectful
James is always very professional & friendly. The office team the same.
Customer friendly and accommodating!
Reliable; courteous technicians; thorough work
Been with you for years. Always easy to do business with
Great service
Communication and service
Customer service is absolutely fantastic
Bryan is the best! He helped to determine where an ant trail was coming
Bryan is great. He’s very thorough, listens to all my current issues during each visit and genuinely cares. He’s very knowledgeable as well which I appreciate.
you are honest and upright about the cost, things that will be done. and you'll be here when you say you will
Being able to have open communication with the tech.
My service was fine, tech person was great.
I like having the same technician and Chris is great! I love that the products are safe for my dog.
We've been customers for many years and am satisfied with the service and by now it's just a routine that we barely have to think about.
John came to service my place and he was outstanding. He explained and answered all my question.
Norman! He is the reason our rating is so high. Always prompt, thorough, and friendly.
Person is very nice😇
I like getting texts or calls before they arrive.
Not only is there a family feel to the people who work for , the job they do is thorough. Hopefully we will be completely satisfied and continue with your services.
Jason is awesome!
Customer service is easy to reach. I'm terrible at scheduling appointments but they always follow up with me to get it on the calendar. Every technician who has ever come to my house for Northwest has been prompt, friendly, polite, and kind to my dogs!
Convenience and variety of services
You arrive promptly, notifying by text before your arrival. You explain the work that you provide. You listen to my concerns. You show interest in helping me and treating me as a valued customer.
Very dependable and considerate in scheduling service days and time. Technicians have always been very personable and thorough. Service has been great keeping pests under control!
Staff is great. We just still have issues with ants.
Excellent customer service.
Luke was professional and explained what he was performing
Courtney always does a thorough job, is personable and trustworthy.
I would like to be notified in advance when my technician is scheduled to come out. Please enable this on my account.