Customer Testimonials
Very professional and courteous
Your technicians are very responsive to my requests.
The guys who performed the work were professional and easy to communicate with. The pricing is fair. I just started, but I feel the house will be well protected with NW
Always checks in to see what’s needed.
Your trust and loyalty. You always treat us good.
Punctuality and professionalism
Customer service does a good job, friendly and knowledgeable. The technician was thorough and took pride in doing a good job.
The service was completed quickly, and Trey was great in pointing out a gas leak as well!
Your people professional and they do what they say.
Friendly, professional accommodating.
I like how the company calls me in advance to see if I am available before scheduling a treatment. Alex answers my questions regarding the pest treatment patiently and is diligent about the service he provides. I would definitely recommend Northwest, particularly Alex to friends and family.
Prompt, efficient service
Brian at Northwest is the best wildlife person. He is thorough, professional and so thoughtful. Please keep hiring people like him!!
Jeff is very clear in his answers to my questions. He comes on time and always does a great job.
Thank you for such good service!
The tech was great. He walked me through what he was doing, gave us suggestions about how to prevent any critters near the home, what he say as he did his first walkthrough and what to except once service was complete. He was great! Thank you
Kind and personable technician
Bryan always does a great job when performing my quarterly service. I am able to contact him outside of my quarterly service if I ever have any issues, but I don't have to because he is so thorough.
Service guys friendly very polite. Always wants to make sure we have any problems with bugs or spiders.
Effective service, knowledgeable and professional pest control experts.
Alex is a super nice guy. He is courteous and friendly, answers all our questions, has good communication and does a good job.
Brian is exceptional... Always considerate and knowledgeable with any concerns I may have about the pests. Haven't seen a roach since we started with Northwest and am so grateful.
Your serviceman was extremely accommodating and likeable and treated all the areas of our house. We’d had some silverfish upstairs. Very pleased with his service.
Great customer service
Always knowledgeable, efficient, kind and extremely professional.
I was very impressed with the service from start to finish. When I called, a real person answered the phone--- no long wait or automated system. They scheduled a technician to visit my house within two business days to address an ant infestation in my master bathroom.
The technician arrived on time and came prepared, even wearing shoe booties to protect my floors. He thoroughly inspected and treated every part of my house, not just the infected area, and took time to identify potential entry points for to the ants.
Overall, I was highly satisfied with the professionalism and thoroughness of this initial visit. I signed up for an annual plan that includes 4 quarterly visits.
always on time.
Nice person
Our technician, Trey, communicated his arrival with us and did a really thorough job.
Excellent customer service.
The service technician is very thorough and attentive to my home needs, he does a great job communicating when he will arrive and when he is finish.
Nathan and Trey are GREAT service technicians. They have always worked with my schedule, been very courteous, and truly care about all my pest needs. Thank-you for having such valuable employees.