based on 3977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The app ez of checking in
Tammy, always on point!
Stylist was very friendly. Good conversation during my haircut. Not a long wait time. It’s an easy in and out location. Will be going back to this location.
Ms. Nai does a nice job, professional and polite.
This trip had the worst customer service I have ever experienced at a Sports Clips.
being able to get in line online, and the scalp massage.
Good hair cut but I think you could something better than UFC cage fights to have on the TVs with all kids coming in.
Barber was excellent!
Jess was great as always.
I did online check in but when we arrived we were not on the list. Had to enter all my info again a second time plus wait. 3 hours after our appt was completed I got an email saying we missed our turn and had been removed from the list. This was clearly regarding the first time I joined the waitlist that was not showing up at the store. Frustrating as I had 2 children with me.
My first child's haircut was fine. My second child however (different stylist) was awful. She literally did pretty much nothing. Barley shortened the sides and did absolutely nothing else. 100% could not even tell he had his hair touched. She spent less than 7 min total and then basically said she was done and helped him out of the chair.
I had to hurry up and get him in someplace else as school was starting the next day and he desperately needed a cut.
So disappointing and we will not be back.
Neidy at Meyerland location is very professional and knows her clients.
Wait times are GENERALLY not too long. One time, I got a “rookie” barber/stylist who was having difficulty getting my hair cut evenly. Finally, a young lady with more experience stepped in and repaired the damage…I was grateful!!
Coco presented Genuine eagerness to serve well in addition to personable conversation
Joanna always has the best attitude! Don’t see myself going anywhere else.
First time customer. I will be back to see if Jennifer can duplicate her success!!
Love the ability to check in while I’m on my way.
We have been going with Juanita for about 2 years and we truly love her! She is great with kids 10/10!
Ive cut my hair with almost every stylist at my location and every single one is always nice and professional. They put the human element into their work and I can see they enjoy what they do.
My son usually has good if not great experience usually. This last visit was not good. The visit was incredibly long after he sat to be cut. The haircut then took a very long, long time and didn’t look very good. The haircut took stylist seemed to be new or nervous. I am pretty sure she cut his head because she grabbed another neck tissue to get something on the side of his head.
I really enjoy my visits to Sports Clips in Pasadena and having Kita cut my hair. She does an excellent job and really makes the experience great. She has recommended great products for my hair and always does an excellent job.
Service, quality, personality all exceptional and welcoming.
Good haircut and prompt courteous service.
Jackie took care of my curly haired kiddo and she is amazing. She was very thorough and patient as she showed us how to take better care of his curls. Haidy took care of my older son’s hair and did great with him. We will definitely be back!
The knowledge and expertise in being able to understand and apply their skill ln completely satisfying the customer.
STOP SENDING ME A SURVEY EACH TIME I GET MY HAIR CUT
GRRRRR,
!!!
Went in yesterday and was able to get in and out quickly. This was my second cut with Cindi, and once again, she did an excellent job! She’s very professional, friendly, and takes pride in her work. I’ll definitely be back. Highly recommend!
KM
Lots of hair and beard products and in my case, I can get in and out fast.
The lady that cut my hair was excellent and seemed very professional
Friendly and professional staff.

Low wait time, good communication. Very friendly