Customer Testimonials
My propane seems fairly priced, is delivered in a timely manner, and payment is easily made online.
Efficient and fair pricing
Delivery
Always ontime and have answers for any questions I have
Delivery personnel
Inline monitoring system
Thank you for your speedy delivery to fill my tank before the snow accumulates
I also have a maintaining service on my heating system & was very pleased with the technician
Dependable deliveries & customer service
Service and reliability.
They work, they're delivered efficiently
Quick delivery. Phone service is worst on hold forever then put que to call back hors later
I’ve been a customer for years! Very reliable and competitive prices.
We’ve pretty much been with Downeast Energy since 1985 because they’re very dependable and they take care of their clients. I am thankful for the annual payment plan and the automatic deliveries.
Stiles's employees are very helpful; their reliability and automatic refills are great. I That we don't have to watch the level of propane we have used and call for a refill is wonderful.
Great service and customer care
They’re very helpful!
When I had to take over the payments and manage the billing for my elderly parents, they were so helpful and understanding. They established a new account in my name and the process was seamless. It's the one off situations where any company shows how well they respond to the needs of their customers. They do a phenomenal job. Thank you very much to the team at Rymes!
The 11Dec25 propane delivery representative's demeanor was professional & courteous.
We love Rymes Propane & Oil as we are part time in NH so we depend on them to make sure our tank is full. They are very nice to deal with and are dependable.
Continuity of service make life easier as a consumer with auto refills and ease of billing system.
Fantastic service and response time! Thank you so much
Auto deliver and reliability
Attention to reloading
Friendly and knowledgeable representatives
I love the auto fill feature
So so friendly and easy to order online customer service is always wonderful
Deliveries arrive before I have to call !! Makes it convenient so I have no worries!
I had a delivery yesterday @ 6 Pullman Ln. Nashua. I was home and didn’t see him arrive so I didn’t move my car so he could use my driveway for better access to my tank. Instead he had to walk over a snow bank which I have no control of. If this message is received please apologize to the driver for me. I tried calling the office after he left but I was on hold forever so I just gave up. Anyways, much appreciated if gets my apologies.
Sincerely, First name removed Bull
Takes a little time to get to customer service but when you talk to someone they are very helpful. Technician are on time and do quality work.
I like your customer service, because it is local and every time I've called I have gotten a real live person who has helped me with my issue. I also appreciate the payment plan option as we are on a tight budget. One thing you could improve is allowing us to change our gallons year by year more easily. Right now there are a lot of hoops you have to jump through to do that. So I end up just keeping the same amount as the previous year even if I'm not using as much oil. Still, the oil that I purchased stays mine so I can always use it the following year...
Prompt service
Predictable deliveries that are usually early. I have been with the company for over 10 years. They are reliable. There is prompt help and response when I am placing an online delivery order. I appreciate the human reply and follow up when I call. Kudos!