- Phone: (859) 263-5020
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Customer Testimonials
The staff is friendly and efficient.
Very friendly & helpful. We love our new SUV, purchase was fast and a full tank of gas....
Good customer service. Drive over from Louisville for service.
Ail is good
Everyone we worked with at Don Franklin was amazing. MJ was super easy to work with, was honest and listened to everything I was wanting in a new car. We are extremely happy with our purchase and experience at Don Franklin.
Was able to find exactly what I was looking for.
I have always had a great experience with the service department at Don Franklin and we have purchased 5 vehicles there .
Knowledgeable
Daryl Bond is the most polite and professional salesman. I have bought multiple cars and trucks from him. I will continue to send all my friends and family to him.
Excellent service! Highly recommend!!!!!!
Organization works like an excellent coordinated team. Everybody in their position is doing their best to support the customer.
I like being able to schedule on line and being able to wait while you take care of my services. You also do it on a timely basis.
Very great customer service! Dave Sharpe made the sale and he was very kind and accommodating. Glad they were able to find and trade for the exact car I wanted. If someone was asking would definitely refer to here. Only thing that was a draw back was the Market Adjustment to MSRP when no all other dealers were doing it. Overall though, great experience!
Fair pricing and friendly knowledgeable people
Great service as always!
Our salesman David knew every question we had to ask concerning our 2019 Tahoe, with confidence
No surprises. Excellent service.
It’s a good vehicle at a good price the service is great
Initially when I called in to have my car serviced for recalls they told me I could wait several hours on it. So on Saturday I was prepared to be waiting on my car for 4-5 hours. My appointment was at 8am, at 8:40 they had my vehicle ready. I was thrilled I didn’t have to wait, the employees were so accommodating.
Service department is always very nice and they explain things well, Tommie was great and very knowledgeable.
We were very pleased with our experience of selling our car to this dealership. Everyone was so helpful and considerate. The transaction was explained in a clear manner. We also talked to Jeff York when looking for a vehicle to buy. He was very helpful and informative. Every time I have entered this dealership since last fall it has been a very positive experience. Jeff York was my salesman last fall when I bought my car so I contacted him again this spring. This dealership has shown that it is built on integrity and honesty.
I love the car wish it was put together
na
I had my 2018 Sante Fe Sport serviced and was in and out quickly with no issues. I have had 4 Hyundai's and as a former capital equipment dealer I know what good service is supposed to be. Don Franklin has serviced my cars over the years, kept them in top shape and advised when I need to perform various services to keep my Hyundai's in top shape. Always a pleasant experiecne.
Friendly staff
I purchased the perfect vehicle unfortunately it was totaled and the staff tried extremely hard to make sure I found that one after totaling my car Don Franklin jump right on to finding me another very dependable very friendly staff service and overall a +
The sales person I dealt with took his in trying to help me with a purchase of a car
professional and courteous
Everything produces & service is great
Good service