Customer Testimonials

I had an extremely wonderful experience buying a new Hyundai at Don Franklin. Everyone was welcoming, super friendly, and worked great with me to meet my goals in purchasing. Highly recommend

Love my Hybrid Tuscon!

We are always really happy with the service provided as well as the friendly and courteous staff. I do however wish they would reset the service count on my two cars as I do not know how to do so myself.

Jeffrey Weneck

Efficiency. everyone friendly and polite very accommodating to requests

Had an oil change and Ralph was super nice. I like the texts that are sent so if there are any questions you can easily get ahold of them. Car was ready when promised. What else can I say.

I liked that it was under 1 hour even though they told me it could take that long. I like that my car was cleaned.

Customer service is good

Had good experiences dealing with people

I enjoy how the service is quick and how my time was respected. Also the hospitality shown to me was amazing.

Chad Givens is the perfect salesman in every way.
He’s kind, attentive, not overbearing and knowledgeable.
That is what sells your product!
I can tell you more about Hyundai once I’ve driven it for awhile but at this time I really have enjoyed the drive and the price was good.
The warranty sounds great and hopefully I’ll never have to use it but I feel like I’m covered well.
The 3 yrs free maintenance and oil changes are a wonderful idea!
Overall I’m happy with my purchase and will highly recommended Don Franklin (Chad Givens) to my friends and family.

This is the fourth car we’ve bought from Chad Givens and won’t be the last.

Knowledgeable sales rep., professional not pushy! Pleasant demeanor.

You take excellent care of my vehicle. The people genuinely care about what they do.

Don Franklin lives up to claim to their promises. Best sales, best service on your vehicle. Their attention to the customer needs sets them above their competitors

Excellent

Friendly and good communication. Great!

Great warranty, good salesman, easy process.

The service workers are friendly, and they don't try too sale you service you don't need.

Courtesy and professional.

Workers listen to concerns and address issues in a timely fashion.

the staff was very professional. the sales lady Dawn was very nice and intelligent she set up my car that I had purchase. I felt very good buying a car there no pressure from the staff. I will highly recommend my friends and family to Don Franklin

I have had several Genesis vehicles....all excellent and well maintained by the Don Franklin franchise

Quick and friendly

I brought my Palisade for its first service, the staff was awesome, very polite and efficient, I’m very happy with the service.

Always great!! Dependable and reliable

Fast service. Courteous and helpful employees.

Always helpful and never pushy. They take excellent care of my cars.

Very friendly and professional.

I recently bought my third Santa Fe. My I was in an accident when I had my first Santa Fe and it was totalled. They had to cut the roof off in order to get me out of the SUV. However, I walked away without even a scratch. I replaced my totalled Santa Fe with a Santa Fe Sport. Recently, I decided I wanted the larger version and bought a new 2022 Santa Fe. After walking away from my accident without a scratch, I will never own a vehicle other than a Hyundai.

Chad Givens is the reason we keep coming back. I don’t feel the need to shop around as I know he’s taking care of us. His professionalism, happy demeanor, and follow through is top notch. He’s an asset to your team and should be treated as such.