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Customer Testimonials
Experience was really simple no games or beating around the bush Ty Cobb was really easy to work with. really impressed by the customer service thus far.
So far Don Franklin Auto has done what they said they would do and in the timeline given on my concierge service for my GV80.
It was probably the most streamlined experience I've ever had bringing my car in for service. My car was also ready promptly. Overall a great experience for my first time at Don Franklin!
Everyone was friendly and professional.
Prompt and quick and explaines everything was done to the car, unlike others i have been to.
Everyone was very friendly and professional!
Everything was done quickly and efficiently. I had a good experience
You have the best inventory.
It's the (best)! top of the line!
You all meet your schedule on time , even earlier as l drive from Ashland for about 2 hrs.
Service was very fast and the employees were very friendly and efficient. I also liked the free car wash. Thank you very much.
Great Service!!
I like that Misty Roberts answered all my texts immediately, even while on vacation. She stayed in contact with me while I was waiting for my GV70 to be delivered.
Every one was very kind and helpful
The time spent on servicing my car was done very efficiently and well. I certainly liked that. I wish I hadn't had to wait so long for an appointment, although I understand the potential reasons why.
Kelvin was an excellent salesperson to work with. "Salesperson" doesn't seem like the right title though. He explained the features of the Tucson without being over-bearing. He communicated quickly once my new car arrived. Once the deal was sealed, he spent the extra time helping me set up the systems, ensuring I could make it home safely and automatically start enjoying the car.
Oh, and yes -- I do love my new car! It has more than I could ask for. A hybrid was a little power boost? How can you go wrong? Smart sexy lines and a complete infotainment package. Most certainly! Amazing service package to keep her running like a new car for a long time. Sign me up.
We drove over an hour to get to this dealership and are glad we did. Thanks Kelvin!
Very friendly and professional service
Fast and efficient.....professional staff.
Salesman (Kanton) was VERY COURTEOUS and helpful.
Great service
The honest and will work hard for you! Thank you
We would like to thank Ty Cobb and Shannon Jones for their help in buying and selling of our 2 vehicles. The process was lengthy but satisfying.
Excellent Setvice
Customer service.
Everyone in the service areas are helpful and courteous.
Always used Don Franklin Hyundai for my service. No complaints here. Highly recommend!
Salesman, Michael Chisley is the best! He was so helpful and kind. Other staff who assisted us were also helpful. This was by far the best vehicle buying experience ever!
Fast and friendly service!
Courteous, organized
That the oil change includes so many checks - it covers several systems and items on the engine..Staff is always great and very helpful..