Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 9, 2022 — Rated 10 out of 10 by T.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything produces & service is great

Report a concern   May 9, 2022 — Rated 10 out of 10 by Richard Green Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dave sharpe was very professional and kept it on an every day person level. He was great to work with

Report a concern   May 8, 2022 — Rated 10 out of 10 by B.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very nice lady named Miss Misty Roberts.

Report a concern   May 7, 2022 — Rated 10 out of 10 by J.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Jack Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

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Report a concern   May 6, 2022 — Rated 9 out of 10 by P.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Told wait time was 1:15 minutes when was only an hour.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Karen Wicker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

very professional. there was no playing games, All the process was prompt and ready to sign. Most of all they provide great customer service afterward. I shall see if the service is great as they promised. The salesperson was polite and professional. I will definitely go back to Don Franklin. Thank you so much for your great service to the community. We need good and honest car dealership in town.

Report a concern   May 5, 2022 — Rated 10 out of 10 by Sohrab Khakh Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service was impeccable, they were polite and knowledgeable and they gave me right advise; didn't try to upsell anything.

Report a concern   May 5, 2022 — Rated 10 out of 10 by Bonita Scott-Klein Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis always takes care of me. She treats me as if I'm family. If she was no longer working there, I would probably continue bringing my SUV to your Hyundai service. However, know she is the primary reason I come back each time.

Report a concern   May 5, 2022 — Rated 10 out of 10 by Kennedy Boateng Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Price was great 👍

Report a concern   May 4, 2022 — Rated 10 out of 10 by Tristan Kelly Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Respectful helpful people

Report a concern   May 4, 2022 — Rated 10 out of 10 by Sandra Music Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Delivered the deal we made with no problems. Our salesperson was very helpful and responded to questions quickly.

Report a concern   May 4, 2022 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fabulous customer service. My service was about an hour. After completing the service they asked to wash the car after. Very good experience

Report a concern   May 4, 2022 — Rated 10 out of 10 by Kennedy Boateng Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Price was better

Report a concern   May 4, 2022 — Rated 10 out of 10 by W.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great products with excellent service and super helpful associate's

Report a concern   May 4, 2022 — Rated 10 out of 10 by V.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Like the style & has plenty of room & drives good

Report a concern   May 3, 2022 — Rated 10 out of 10 by R.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the variety to choose from and the helpful friendly salesman. I thought I got a air deal

Report a concern   May 3, 2022 — Rated 10 out of 10 by Kathy Rose Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All were courteous and so friendly to us. They definitely know their job and how to make customers feel welcome. Thank you for taking care of us.

Report a concern   May 3, 2022 — Rated 9 out of 10 by Kathryn Snider Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kanon was amazing. He went over everything on the car with me and was so patient and kind

Report a concern   May 2, 2022 — Rated 10 out of 10 by Justina Kusi Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Professionalism

Report a concern   May 2, 2022 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great vehicles and great warranty. Best around I’ve seen.

Report a concern   May 1, 2022 — Rated 10 out of 10 by E.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Fast and easy however they did not put the interior of my car together

Report a concern   May 1, 2022 — Rated 10 out of 10 by Holly M. Wheeler Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Every staff person was very friendly, helpful, not “attacking” as soon as we pulled into the lot. Brian the sales man that helped me both times coming I. There listened, helped, and did everything to make our experience very enjoyable. A very good friend of mine has bought all his vehicles From Don Franklin. My husband and I had a wonderful and quick easy experience here and will come back in the future.

Report a concern   April 30, 2022 — Rated 10 out of 10 by T.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jeff was great communicating with my wife and I.

Report a concern   April 30, 2022 — Rated 10 out of 10 by H.Y. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Dawn was amazing to work with. She is so friendly and worked hard to get exactly what I want! I will definitely recommend her to others looking for a car!

Report a concern   April 29, 2022 — Rated 10 out of 10 by Rene Hales Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy scheduling and courteous staff.

Report a concern   April 29, 2022 — Rated 10 out of 10 by M.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin has friendly employees and a first-rate service department. The staff go over and beyond to make sure my experience at Hyundai is nothing but top notch.

Report a concern   April 28, 2022 — Rated 10 out of 10 by Tatiana Williams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

You guys was wonderful! This was my first time buying a car on my own and you guys made it so easy for me. The one guy at the Hyundai office was amazing and so was Jennifer abs Dawn thank you guys so much!

Report a concern   April 28, 2022 — Rated 10 out of 10 by A.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were so helpful and went above and beyond to fill my tires with air and wash my car. It made me feel relieved to know I could rely on you all.

Report a concern   April 28, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai offers a good product at a fair price and I like the maintenance for 3 years. Dealership employees are helpful and friendly.


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