Customer Testimonials

The person that helped me was very attentive and my service was done speedily. Very good experience!

The people at Don Franklin auto group exemplify the best at their craft. It’s a great experience, with knowledgeable folks who put their customers first.

It was easy to schedule an appointment, when I arrived the service department was ready and eager to work on my Hyundai Tucson. The work was done quickly as I had a short wait time

I think the dealership is great always treated well service is good never had a problem always been taken care of people are informative and courteous doubt If I would buy another Hyundai again as the clear coat started peeling off after 3 years no fault of the dealership it was taken care of under warranty now 3 more years and more places are peeling.

Easy to set appointments. Pretty good price. Good time in and out.

Ralph was great. Friendly service with smiles from every associate I dealt with. Changed my key fob battery for free and got me out in 30 minutes!

Efficiency-courteous-work completed in a timely manner

The service is personable and excellent.

Good quality. Prompt service!

I bought my Hyundai in 2017, still drive it. Have mostly done all my services done there except a few during covid. Always feel better when I go to Don Franklin for my services, they explain everything to me and ask if I want to do before doing anything to my vehicle. Love my suv!!

Other than the 70 mile trip to your service dept. I have had faverfull and pleasant visits each time. Your staff is very polite and helpful and the service has been worth the trip. Thank you!

Great cars great warranty and I had a wonderful sales person

Customer service from Ty and Eric was excellent. They came through to make the purchase a great experience.

Friendly service reliable products

Your service techs are very nice

Good, quick, friendly service.

The process is very efficient and the work gets completed in a timely manner. All my questions are answered and all the service technicians are respectful and polite.

Everything, great place, great service

You guys 'n gals are always on top of everything, I appreciate that.

We have now leased seven Hyundai's with Misty Roberts being our salesperson on the last several(five maybe).....her handling of us was perfect....I would never go to another dealership or want another salesman other than Misty.

As far as the dealership in general, excellent service from all concerned.

Great service

Everyone was so helpful!

The vehicle work was done quicker than was expected with the amount of work that needed to be done.

stand behind product, pleasant to deal with

They were quick, did a great job and I even got a car wash!

Friendly and knowledgeable

Jeff York and Thad and Kannon were all great to work with. Mike In financing was great as well. We just had to wait quite awhile on financing because it looks like you need more help in the financing department.

Willing to deal

My salesperson was absolutely amazing! Dawn stayed in contact with me, gave me options, fought for me, and made me feel like family. I will recommend this place for vehicle purchases to all my friends/coworkers. And I will be back in the future for a future vehicle. Most car lots aren’t very nice and attentive to customers & Dawn was completely opposite, she was fabulous. And most car lots are easy to deny you & just stop right there, they usually aren’t willing to look for other options. My salesperson stayed with me throughout a process after I had had lost my previous vehicle in a car accident. So happy with my choice! I have a very dependable & nice vehicle now.

Service department fast and convenient.
Have bought 5 Hyundais over last 15 years.