Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 14, 2022 — Rated 10 out of 10 by Deanna Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, efficient, professional, and thorough.

Report a concern   June 12, 2022 — Rated 10 out of 10 by C.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We love our Venue. It is a great car and suits our needs perfectly.
The recent service appointment is as seamless. Thank you!

Report a concern   June 10, 2022 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything

Report a concern   June 10, 2022 — Rated 10 out of 10 by I.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service!

Report a concern   June 9, 2022 — Rated 10 out of 10 by Geraldine Rajski Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is excellent and easy to make an appointment

Report a concern   June 9, 2022 — Rated 9 out of 10 by Sarah Justice Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was great. The techs were kind and very respectful. I felt like they really knew what they were doing and took good care of my car. My only complaint is with the waiting area. It was dirty and I didn’t feel comfortable. Overall, I was pleased they finished with everything in under the 90 minute estimate they gave me. It really only took about 50 minutes. I will definitely be back.

Report a concern   June 9, 2022 — Rated 10 out of 10 by N.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Leadership from top to bottom were excellent.

Report a concern   June 9, 2022 — Rated 10 out of 10 by K.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were able to produce the vehicle I was asking for.

Report a concern   June 9, 2022 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent

Report a concern   June 8, 2022 — Rated 10 out of 10 by Teri Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff excellent work

Report a concern   June 8, 2022 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Nice people.

Report a concern   June 8, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were very friendly and not pushy at all and walked me through the whole process stress free I would highly recommend them for your next car purchase.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Charles Williams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good Deals and great Service

Report a concern   June 8, 2022 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

EVERYTHING

Report a concern   June 7, 2022 — Rated 10 out of 10 by Christopher Bryant Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Was able to get in earlier and the appointment was fast. Workers were so friendly.

Report a concern   June 7, 2022 — Rated 9 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service the service department.

Report a concern   June 7, 2022 — Rated 10 out of 10 by T.O.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You all do an excellent job and have great customer service

Report a concern   June 7, 2022 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal Wagner was courteous, professional and low pressure. We appreciate his help and efficiency.

Report a concern   June 6, 2022 — Rated 10 out of 10 by R.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, helpful staff and dependable service.

Report a concern   June 4, 2022 — Rated 10 out of 10 by R.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was very quick and efficient. Alexis the advisor was ver helpful and friendly.

Report a concern   June 4, 2022 — Rated 10 out of 10 by J.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very satified with my purchase.

Thanks

Report a concern   June 4, 2022 — Rated 10 out of 10 by Hunter Dunn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick,easy,and friendly

Report a concern   June 3, 2022 — Rated 10 out of 10 by Lindsay Reasons Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always fast and great service!

Report a concern   June 3, 2022 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is good.

Report a concern   June 2, 2022 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very friendly and welcoming.

Report a concern   June 1, 2022 — Rated 10 out of 10 by Bill Balke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was impressed with the responsiveness of Alexis in scheduling me for an unscheduled service. I was equally impressed with the quality of the service and the transparency of the results of the diagnostics and the solutions. I will be transferring the care of my Genesis to Don Franklin!

Report a concern   June 1, 2022 — Rated 10 out of 10 by Lisa Evans Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

always uses genuine Hyundai parts and very helpful with answering questions

Report a concern   May 31, 2022 — Rated 10 out of 10 by Terry Scariot Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reliable vehicle excellent service.

Report a concern   May 31, 2022 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

One of the best experiences I’ve had purchasing a vehicle. Everyone was helpful, courteous and knowledgeable. I would highly recommend anyone going to don franklins to purchase their next vehicle.

Report a concern   May 31, 2022 — Rated 9 out of 10 by P.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good service


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