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Customer Testimonials
Richard was great he got me where I wanted to be
From the phone call for appointment to me driving away, everyone was very kind, honest, and treated me with respect.
Fast service and I felt like these people where looking out for my best interest.
The staff are so friendly and welcoming. They're so helpful and it really eases the stress of buying as well as maintenance of your car.
Great service. A distance for me to travel from Danville
I just purchased a new 2022 Hyundai Tucson. This is my fifth Tucson and the perfect size for me. Ty Cobb was my sales person. He was very personable and spent plenty of time with me. The decision was pretty easy for me. I have received several follow ups from the dealership to show me about the vehicle, but it’s a 40 mile drive back to the dealership and I think I can read the book and learn the features myself. This vehicle has all the “bells and whistles” and if I need help, I’ll feel free to call the dealership for it. I do have to return to have the trailer hitch mounted and windows tinted so I’ll be sure to familiarize myself with all the features before that time. One reason I like Hyundai vehicles is the 3 year service agreement. I was at the dealership for service for my 2020 Tucson and was planning on buying a 2023, but this vehicle was exactly what I wanted.
Julio was very helpful. He understood our needs and made sure we didn’t feel any pressure from him. Thank you!
Premium cars at a good price.
The process of informing you of the work being done once you authorize it
Service was provided in a timely manner and ver friendly.
Everyone is very friendly!
Very quick oil change!
I absolutely LOVE my new Hyundai Tuscon!! They were very quick and concise in the handling of my vehicle purchase from the beginning test drive to the end with finance. Brent was a pleasure to deal with and I highly recommend him!!
Massive selection on vehicles!
Prompt and thorough
Excellent customer service and easy to schedule an service appointment.
I think I receive an accurate description of any mechanical problems I have and I can trust the repair estimate. I am frustrated by the wait times for appointments, particularly with regard to necessary servcies.
I'm on my fourth Sonata and think the vehicles are ideal for my needs. I've always been pleased with the service including the warranty replacement of an engine in my previous vehicle, as 2015 model.
Everyone is so friendly and the products are good quality!
Fast and free car washed thanks
Fast and efficient
Well when I purchased my car in 2018 I’ve always had good service from the service department. I would also like to mention as far as the dealership Kelvin the salesman who sold me my car and after 4 years of owning my car Kelvin is still there to assist me. I am not technology smart but Kelvin was able to help me with the Apple Car Play the other day when I had my car in for service and now I’m able to use it again. Most salesman sale you a vehicle and you never hear from them again but not Kelvin he is still there to assist me 4 years later. My daughter just bought a vehicle from Don Franklin Kelvin was there to assist her also. I will continue to recommend my family to Don Franklin as long as Kelvin is there.
Meet our needs
Good Sales, Customer Service and Service Departments.
Th c service was outstanding & Misty went out of her way to all my needs. I will definitely recommend her & Don Franklin to others
Kindness and promptness and schedule
Awesome experience, Friendly staff.
Thanks for all you do.
Easy to schedule. Good work. You all partner with a man that will fix scratches.
Everything exceptional fast professional considerate & they wash my vehicle free anytime.
Friendly, quick service. Thank you!
Came early and they still got everything done very quickly !