Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 16, 2022 — Rated 10 out of 10 by Brenda Haden Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I received honest and considerate service from people who are genuinely kind. They gave me a good price for my trade in. This was our 4th purchase from Don Franklin and Hyundai

Report a concern   July 16, 2022 — Rated 10 out of 10 by T.B.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and courteous service!

Report a concern   July 16, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service from all departments.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Angela Delavigne Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The 15 year 500k mile warranty and 3 years free maintenance.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Benjamin Blank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Franco was straight up with me and explained things very well. There was no back and forth haggling.

Report a concern   July 14, 2022 — Rated 10 out of 10 by Heather Oltgen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I really like the people at Don Franklin like Amber that helped get my great car I love! Thank you to her and Gary at Don Franklin London!
Heather Oeltgen

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff is very friendly!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Karen Lafayette Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin Sales department is amazing! Go see Dawn Dotson! She is wonderful!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Lisa Baker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very convenient. Professional.

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and professional!

Report a concern   July 14, 2022 — Rated 10 out of 10 by B.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was honest and straight forward with me. Gave me options and let me choose. I enjoyed the experience

Report a concern   July 13, 2022 — Rated 10 out of 10 by Tuesday Meadows Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The associates were great

Report a concern   July 12, 2022 — Rated 10 out of 10 by C.E. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin provided excellent service while we were looking for a new Tucson. He's extremely knowledgeable and stayed late so we left knowing we were in good hands for the purchase of a new car.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Kristina Bishop Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great dealership and great employees.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Dylan Perry Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal is the man! He took his time with us, brought vehicles to us instead of making us walk around the lot with our kids, and gave us insightful information about each vehicle to help make a decision with no pressure. 10/10 would recommend, and we have already given his name out to some people that are interested in buying our trade in, all the way from Wisconsin!

Report a concern   July 9, 2022 — Rated 10 out of 10 by Victoria Reel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love Hyundais. Weve bought/leased several from Don Franklin since 2012. Everyone has always been so kind and helpful. Only place we’ll go to purchase vehicles!

Report a concern   July 9, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The cars are serviced well,very clean and affordable

Report a concern   July 9, 2022 — Rated 9 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, however I have to schedule two months out.

Report a concern   July 8, 2022 — Rated 10 out of 10 by Pam Brooks Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and seem to be efficient 😊

Report a concern   July 8, 2022 — Rated 9 out of 10 by P.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

kayla in the service department was most helpful. the first santa fe i had was great. however this one has had many big things wrong with it, and was purchased new, which was a pain. don't know if i would buy another.

Report a concern   July 7, 2022 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was good without a long wait.

Report a concern   July 7, 2022 — Rated 10 out of 10 by Arlis Blanton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All of your people and the good job they do

Report a concern   July 7, 2022 — Rated 10 out of 10 by J.A.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Super service, Great people, Honest and caring. Don Franklin has done all of the service on our Hyundai since it was new,

JIM ALLEN

Report a concern   July 7, 2022 — Rated 10 out of 10 by R.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I enjoyed working with Mike Chisley on my updated car purchase! He was friendly, professional, knowledgeable and best of all, he listened! I appreciate how he was able to find the vehicle that was just right for me! It was a great experience. I will recommend him as well as the Don Franklin Dealership. I also give kudos to the service department. They do a great job too.

Report a concern   July 6, 2022 — Rated 10 out of 10 by S.G.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Reliable products and great service.

Report a concern   July 6, 2022 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The warranty is great

Report a concern   July 5, 2022 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The Genesis line up has impressed me for over a year. Couldn’t be happier with the purchase of my G70.

Report a concern   July 2, 2022 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Tech was very knowledgeable and informative.

Report a concern   July 1, 2022 — Rated 10 out of 10 by H.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I had an extremely wonderful experience buying a new Hyundai at Don Franklin. Everyone was welcoming, super friendly, and worked great with me to meet my goals in purchasing. Highly recommend

Report a concern   July 1, 2022 — Rated 10 out of 10 by D.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love my Hybrid Tuscon!


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