- Phone: (859) 263-5020
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Customer Testimonials
Friendly, helpful, and knowledgeable staff
I bought my KONA in 2018 and have had all services performed at Don Franklin Hyundai. I have never had an issue with the service department in the four years since.
Very likely to recommend friends and family. I was treated very well by this company.
Kanon, the salesman was great. Professional, enthusiastic, and informative without being pushy.
I did everything over phone. Came in a week later and picked it up!
Very thorough and friendly and knowledgeable.
Everyone was very friendly and we were in and out rather quickly! We loved our salesman, Daryl! He got all our information over the phone as we were traveling and all we had to do was come to the dealership and sign the papers!
Ty brought me a breakfast sandwich, while waiting to meet financing. I hadn’t had breakfast, this was a warm gesture.
From the moment I met Jamal Wagner I was impressed by his professionalism, knowledge and personality. He was able to answer all of my questions, while finding the best car for me.
Everyone at the Hyundai dealership were friendly and accommodating!
Misty Roberts, technology expert spent an hour with me, very patiently I might add,
going over all the bells and whistles and safety features!
It’s a pleasure driving my new car!!
First name removed Ann Last name removed
Scheduling is easy and efficient.
Service is completed as advertised
Very professional and quick to get me on the road in my new vehicle
Prompt, courteous service
Friendly staff. Nice waiting area. Explained the charges. Washed my car without me asking -which was a good thing! We’re able to get a replacement tire the same day.
The service is food and people are nice, I really appriated that, they were concernant to solde my problem.
Great interaction with David
Efficiency
On time with my appointment, completed work quickly.
Love my new car
We always receive excellent service.
Service is excellent, fixed our recall and very friendly
Professional service all around.
Very helpful staff
Chad at Don Franklin was able to work with me to find something that fit my budget but also what I needed. He was open and honest and I felt like he heard me. Very happy with my experience and my purchase.
Very positive experience. You can share my name, but not my company.
Courteous, competent personnel. Reasonable repair/recall times.
It was easy to schedule service online. I also appreciate the reminder text messages and emails.
Unfortunately, I had to bring my car back the next day because the oil drain plug was not tightened properly. Oil was leaking on my garage floor. The service rep, Ralph was very apologetic. He immediately had my car rechecked and completed the service in 30 minutes.
Good selection and good service but they need more service techs. Have to schedule almost 3 weeks out.
Car is nice and financing was excellent
Quick, efficient,and the cost is excellent.
Quality people.