Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 21, 2022 — Rated 10 out of 10 by N.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is very nice and professional!

Report a concern   July 21, 2022 — Rated 10 out of 10 by Bobbi Reffett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is very friendly. Service is great.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Stephanie Jones Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Awesome staff.

Report a concern   July 20, 2022 — Rated 10 out of 10 by Renay Manuel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The worker

Report a concern   July 20, 2022 — Rated 10 out of 10 by C.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I had a great experience with the sales team. Kelvin did a great job helping us find the perfect vehicle. We love our new Santa Fe and all the features it offers.

Report a concern   July 20, 2022 — Rated 10 out of 10 by Nina Williams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like that everyone is so helpful and so willing to get to know you through the process of buying a vehicle. The wealth of knowledge available in the finance department is amazing. I also feel protected knowing that we are backed by the powertrain warranty offered. I look forward to returning in the future for service.

Report a concern   July 20, 2022 — Rated 10 out of 10 by E.A. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Customer service was amazing! Jerard needs a raise! I already recommended Don Franklin and he made me feel better about my decision to go with DFA once I bought the car.

Report a concern   July 19, 2022 — Rated 10 out of 10 by Yvette Carter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer services was timely and efficient.

Report a concern   July 19, 2022 — Rated 10 out of 10 by Jay Hawkins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin is an excellent sales representative. He kept me informed about the arrival dates on the car. He was ready for me when I arrived at the dealership and he took plenty of time to explain all the features of the car.

The finance lady was very friendly and completed all the paperwork quickly.

Report a concern   July 19, 2022 — Rated 10 out of 10 by Mike Davis Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

MJ was by far one of the best sales reps I have ever dealt with in all my years of buying cars. He was a no hassle, no pressure. The experience of having to buy a new car can be stressful and he and the staff took that all away. Help me with my purchase and made it a seemless transition to ownership.

Report a concern   July 19, 2022 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was quick and efficient! Everyone was very nice and knowledgeable. I appreciated the next day call to check on my appointment!

Report a concern   July 19, 2022 — Rated 10 out of 10 by Donald Linfert Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything!

Report a concern   July 19, 2022 — Rated 10 out of 10 by Bridgett Click Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dawn Dotson went out of her way to help me get the vehicle I wanted!! I will recommend her and dealership to everyone.

Report a concern   July 19, 2022 — Rated 10 out of 10 by M.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good products and services

Report a concern   July 19, 2022 — Rated 10 out of 10 by Keith Haden Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love my new car service department is great

Report a concern   July 19, 2022 — Rated 9 out of 10 by Kristin Hacker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Loved the people I worked with, even though one was ready to leave work he still stayed to assist me and my husband. The finance department was wonderful and gave us all the options for us to choose. We decided to get the warranty because not only that it would help our car but because the lady in finance was so knowledgeable and kind.

Report a concern   July 18, 2022 — Rated 10 out of 10 by Mark Dermit Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and professional staff, clean facilities and prompt service.

Report a concern   July 17, 2022 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I loved that you had everything available on site and were able to accommodate all of our requests!

Report a concern   July 16, 2022 — Rated 10 out of 10 by Brenda Haden Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I received honest and considerate service from people who are genuinely kind. They gave me a good price for my trade in. This was our 4th purchase from Don Franklin and Hyundai

Report a concern   July 16, 2022 — Rated 10 out of 10 by T.B.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and courteous service!

Report a concern   July 16, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service from all departments.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Angela Delavigne Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The 15 year 500k mile warranty and 3 years free maintenance.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Benjamin Blank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Franco was straight up with me and explained things very well. There was no back and forth haggling.

Report a concern   July 14, 2022 — Rated 10 out of 10 by Heather Oltgen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I really like the people at Don Franklin like Amber that helped get my great car I love! Thank you to her and Gary at Don Franklin London!
Heather Oeltgen

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff is very friendly!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Karen Lafayette Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin Sales department is amazing! Go see Dawn Dotson! She is wonderful!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Lisa Baker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very convenient. Professional.

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and professional!

Report a concern   July 14, 2022 — Rated 10 out of 10 by B.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was honest and straight forward with me. Gave me options and let me choose. I enjoyed the experience

Report a concern   July 13, 2022 — Rated 10 out of 10 by Tuesday Meadows Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The associates were great


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