Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 19, 2022 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The People.

Report a concern   December 19, 2022 — Rated 10 out of 10 by Stephanie Wallace Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty Roberts is the best in the business, hands down! Really makes sure we get exactly what we need at the best price! This is the 4th vehicle we have purchased from Misty in the past 5 years!

Report a concern   December 16, 2022 — Rated 10 out of 10 by P.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient and professional.

Report a concern   December 16, 2022 — Rated 10 out of 10 by Greg Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ty Cobb the sales consultant, quality of vehicles and quality of service.

Report a concern   December 15, 2022 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service

Report a concern   December 14, 2022 — Rated 9 out of 10 by R.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, reliable, and fast service

Report a concern   December 14, 2022 — Rated 9 out of 10 by J.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff. Only thing I would fix would be yo make sure the website is updated as inventory comes in and out. I went to get one car, only to find it was sold 2 months prior, and even though I was on the Lexington site, the car was only at the somerset location. Come to find the same car was was listed as in stock at 2 different locations but was gone 2 months ago

Report a concern   December 14, 2022 — Rated 10 out of 10 by Ted Christy Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

good customer service

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service

Report a concern   December 13, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was very pleased with the service that was provided! The tech even topped off my oil that was low and tightened the oil cap that was loose. Thank you!

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were great!

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We found exactly what we were looking for!

Report a concern   December 12, 2022 — Rated 10 out of 10 by C.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Efficiency and fairly priced

Report a concern   December 12, 2022 — Rated 10 out of 10 by Crystal Thompson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone on the sales and service teams are knowledgeable about their product and VERY professional! Most importantly, they treated me respectfully and made me feel at ease and in good hands in the car buying process.

Report a concern   December 10, 2022 — Rated 10 out of 10 by Frances Wilson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality products and personnel

Report a concern   December 9, 2022 — Rated 10 out of 10 by Wayne Frazier Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I CONSIDER OUR 2023 SONATA TO BE TOP NOTCHED, IT DRIVES VERY SMOOTHLY AND SOME OF THE NEW FEATURES ON THIS VEHICLE WILL MAKE THIS CAR SOMETHING TO CHERISH FOR A LONG TIME.

Report a concern   December 9, 2022 — Rated 10 out of 10 by B.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice people. Good serv.

Report a concern   December 9, 2022 — Rated 9 out of 10 by J.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Nice cars, friendly staff

Report a concern   December 8, 2022 — Rated 10 out of 10 by Charity Hall Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dawn was extremely helpful and professional. I have had many compliments and questions asked about my Hyundai Santa Cruz and have recommended then to Don Franklin and to ask for Dawn. She has been one of the best salesperson I've ever dealt with when purchasing a new vehicle and I have dealt with numerous. I highly recommend her to do business with.

Report a concern   December 8, 2022 — Rated 10 out of 10 by Janet Bowman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You are so kind and helpful!

Report a concern   December 8, 2022 — Rated 10 out of 10 by Jerri Lannum Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Highly recommend

Report a concern   December 8, 2022 — Rated 10 out of 10 by Wilson Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service took a lot longer than anticipated. There was no opportunity to borrow a vehicle so I could leave the premises, nor a courtesy vehicle either. The staff was excellent, kept me informed, used my suggestions in solving the problem.

Report a concern   December 7, 2022 — Rated 10 out of 10 by Brandon Bass Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, professional, courteous service from purchase to service. The Hyundai of today is an amazing vehicle comparable to any and all of the competitors. Gone are the days of taking a back seat to anyone!

Report a concern   December 7, 2022 — Rated 9 out of 10 by D.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nothing particular

Report a concern   December 7, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Simple process to getting my cars recall fixed. Great experience.

Report a concern   December 6, 2022 — Rated 10 out of 10 by James Osburne Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love the vehicle and the salesman was very nice without being pushy. Also had my first oil change and tires rotated and was happy with the work as well as the service people.

Report a concern   December 6, 2022 — Rated 10 out of 10 by Terry Scariot Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service Advisor Ralph was warm, friendly and efficient.

Report a concern   December 4, 2022 — Rated 10 out of 10 by R.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to get appt and good service

Report a concern   December 3, 2022 — Rated 10 out of 10 by Dhual Thagunna Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Happy

Report a concern   December 3, 2022 — Rated 10 out of 10 by Eric Christianson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kelvin Lucas, my salesperson, and the service personnel were terrific...they always are.


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