Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 3, 2022 — Rated 10 out of 10 by Jay Hawkins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good people and quick, high quality services.

Report a concern   December 2, 2022 — Rated 10 out of 10 by H.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kelvin better still be working there in three years when I come get my genesis!

Report a concern   December 2, 2022 — Rated 10 out of 10 by Elaine Edwards Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My vehicle was taken back at it's scheduled time and was completed when promised!

Report a concern   December 1, 2022 — Rated 10 out of 10 by H.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Both sales and F&I were amazing, I’ve never felt less pressured before. Nothing was forced on me and everyone quickly answered questions. Loved every minute of the experience! Can’t wait to give them my business in the future.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Debra Hayes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the quality and the ease of service

Report a concern   December 1, 2022 — Rated 10 out of 10 by L.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely
Staff listens well
Follow through is spot on

Report a concern   December 1, 2022 — Rated 9 out of 10 by Darren Dukes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very happy with my Hyundai. Only know on service…. 3 weeks to get an oil change??? You need to work on that!!

Report a concern   December 1, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

From the salesman who was Darrly Bond down to the service department, the service was simply excellent. Plus, I love the maintenance agreement I was able to purchase. Chris has been a big help on the phone when I was having some issues with my contacts disappearing from the car. I've already recommended you all to friends and co-workers.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Darrell Patrick Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is great! Super job.

Report a concern   December 1, 2022 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   November 30, 2022 — Rated 9 out of 10 by L.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff were nice

Report a concern   November 30, 2022 — Rated 10 out of 10 by M.T.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I've purchased eight automobiles since 2015 and there is only one, Glenn Freedom Dodge, that I would personally recommend, that is until I purchased from Don Franklin. I mean this whole heartedly too when I say Don Franklin treated me exceptionally well. Exceptionally!!! My sales rep, Lucas, was top-notch and professional all the way. No pressure at all and he was so very helpful in getting me the car I wanted, or better yet, needed.
I didn't get the chance to say thank you to the manager at the Hyundai dealer so please give a slap on the back to him as well. Very nice man and very professional and helpful. And finally, usually when you get to signing papers in finance, they try to throw all kinds of B.S. on you that you really could care less about buying. NOT SO at Don Franklin!!!! You guys got me in .....and out!!!
Should I need another Hyundai, and I hope to buy another one, I will stop at one place and that's Don Franklin Hyundai. Thank you once again for an easy buying experience. You did good.

Report a concern   November 29, 2022 — Rated 10 out of 10 by Tonya Gonzales Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and easy

Report a concern   November 29, 2022 — Rated 10 out of 10 by T.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great 👍

Report a concern   November 29, 2022 — Rated 10 out of 10 by C.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Ty cobb provided excellent service I would highly recommend don franklin thanks for the help

Report a concern   November 28, 2022 — Rated 10 out of 10 by P.F. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Both outstanding

Report a concern   November 28, 2022 — Rated 10 out of 10 by Shayla Bryant Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very detailed, and always on point. Never had an issue. I recommend services with Don Franklin.

Report a concern   November 28, 2022 — Rated 10 out of 10 by Pamela Stone Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Chad made everything run smoothly. Best experience I have ever had in buy a vehicle. Will send friends and family there from now on

Report a concern   November 24, 2022 — Rated 10 out of 10 by S.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   November 23, 2022 — Rated 10 out of 10 by W.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We had a great experience at Don Franklin.

Report a concern   November 22, 2022 — Rated 10 out of 10 by Joe Bianco Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Love how not only do they keep American muscle look but also come with great technology.

Report a concern   November 22, 2022 — Rated 9 out of 10 by Fnu Aslim Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chad is nice man! hope he is always doing well.

Report a concern   November 21, 2022 — Rated 10 out of 10 by W.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Pricing was good. Very friendly and answered questions well

Report a concern   November 21, 2022 — Rated 10 out of 10 by Larry Walden Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very easy process straight forward and to the point! Everyone very helpful

Report a concern   November 18, 2022 — Rated 10 out of 10 by K.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, friendly service!

Report a concern   November 17, 2022 — Rated 10 out of 10 by Fiston Ruhumuriza Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Every thing is good

Report a concern   November 17, 2022 — Rated 10 out of 10 by E.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always do good work-very professional.

Report a concern   November 17, 2022 — Rated 9 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and helpful staff. Chris and check in and check out guy and girl helpful also.
The draw back is it takes awhile to get in for service.
Someone did get oil on a small area on drivers car seat. As soon as I pointed it out it was taken over to detailing to get the oil off the seat right away. When brought back to service area a girl offered to put plastic over the seat so my clothes would not get wet.
Appreciate all their help.
Thank you.

Report a concern   November 16, 2022 — Rated 10 out of 10 by John Simpson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quick and pleasant service. Keep up the great work.

J.S.

Report a concern   November 16, 2022 — Rated 10 out of 10 by Carter Collins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My vehicle is always taken back at the scheduled time and the pricing is always good.


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