Customer Testimonials

Ty brought me a breakfast sandwich, while waiting to meet financing. I hadn’t had breakfast, this was a warm gesture.

From the moment I met Jamal Wagner I was impressed by his professionalism, knowledge and personality. He was able to answer all of my questions, while finding the best car for me.

Everyone at the Hyundai dealership were friendly and accommodating!

Misty Roberts, technology expert spent an hour with me, very patiently I might add,
going over all the bells and whistles and safety features!

It’s a pleasure driving my new car!!

First name removed Ann Last name removed

Scheduling is easy and efficient.
Service is completed as advertised

Very professional and quick to get me on the road in my new vehicle

Prompt, courteous service

Friendly staff. Nice waiting area. Explained the charges. Washed my car without me asking -which was a good thing! We’re able to get a replacement tire the same day.

The service is food and people are nice, I really appriated that, they were concernant to solde my problem.

Great interaction with David

Efficiency

On time with my appointment, completed work quickly.

Love my new car

We always receive excellent service.

Service is excellent, fixed our recall and very friendly

Professional service all around.

Very helpful staff

Chad at Don Franklin was able to work with me to find something that fit my budget but also what I needed. He was open and honest and I felt like he heard me. Very happy with my experience and my purchase.

Very positive experience. You can share my name, but not my company.

Courteous, competent personnel. Reasonable repair/recall times.

It was easy to schedule service online. I also appreciate the reminder text messages and emails.
Unfortunately, I had to bring my car back the next day because the oil drain plug was not tightened properly. Oil was leaking on my garage floor. The service rep, Ralph was very apologetic. He immediately had my car rechecked and completed the service in 30 minutes.

Good selection and good service but they need more service techs. Have to schedule almost 3 weeks out.

Car is nice and financing was excellent

Quick, efficient,and the cost is excellent.

Easy and painless. I made my appointment online, showed up at the scheduled time, waited in the waiting room for 30 minutes or so and was on my way. They took extra care to keep my car clean with mats and plastic on my seat when moving it in and out and also sprayed it off before I left. Everything worked very smoothly.

Great sales person in Ty Cobb. Also Darryl Bond. This is my 3rd car I have bought from Don Franklin.

Service department is always helpful

I think you do a great job in sales and service!!

Service area was great to deal with and worked with me when I arrived late due to traffic issue.

I thought that your staff was very friendly and professional . I was really surprised how fast they got the service request done and was able to leave

After totaling the Sonata I bought in 2021, I didn't even hesitate about returning to Don Franklin to buy my next one. I contacted the same awesome sales lady who sold me the first one. Dawn was super eager to help and worked hard to answers all of my questions and make sure the car I wanted would be available when I arrived. Dawn is an absolute pleasure to work with, and once again she did everything in her power to make sure I was a happy customer.

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