Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 27, 2022 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff friendly and professional

Report a concern   April 27, 2022 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and have kept my car on the road for nine years.

Report a concern   April 27, 2022 — Rated 10 out of 10 by Christy Purvis Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kelvin kept in touch and negotiated to a fair deal on the exact vehicle I wanted . I drove 10 hours to get it. Very pleased

Report a concern   April 27, 2022 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff and informative about needed repairs or routine maintenance. Prompt service.

Report a concern   April 27, 2022 — Rated 9 out of 10 by W.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and courteous service staff.

Report a concern   April 27, 2022 — Rated 10 out of 10 by Debbie Justice Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

was very please with the customer service I received. Misty went over and beyond to accommodate my needs and desires. Was very satisfied with what I got.

Debbie

Report a concern   April 27, 2022 — Rated 9 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   April 26, 2022 — Rated 10 out of 10 by F.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service from Kanon. Would recommend to anyone.

Report a concern   April 25, 2022 — Rated 10 out of 10 by Kimberly Allen Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I really liked the smooth transition of the car buying process

Report a concern   April 24, 2022 — Rated 10 out of 10 by Cecelia Johnson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The service was great.Good quality service. I love my car.

Report a concern   April 24, 2022 — Rated 10 out of 10 by Lindajane Dreux Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is very nice and friendly and they use the product(s) that best services your vehicle.

Report a concern   April 23, 2022 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They’re nice and efficient. Takes care of anything that’s needed.

Report a concern   April 23, 2022 — Rated 10 out of 10 by Cassie Pulliam Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is always so friendly and helpful

Report a concern   April 23, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

great customer service!

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service. Friendly low pressure sales team. Huge selection of new cars.

Report a concern   April 21, 2022 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very efficient, and personnel were very pleasant to deal with.

Report a concern   April 21, 2022 — Rated 10 out of 10 by Frances Wilson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous prompt service

Report a concern   April 20, 2022 — Rated 10 out of 10 by Darcie Bruner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is always nice and they get me in-and-out very quickly

Report a concern   April 20, 2022 — Rated 9 out of 10 by B.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

There was a delay in communications with salesman a couple of times but he was very nice and I felt he did his job well. In the fiance department there is a issue I'm waiting to resolve until he's back in office. I wish there was more information on the additional add-ons that are available like the appearance enhancement packages for your vehicle. Overall there has been a few hiccups but my experience has been good.

Report a concern   April 20, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication and easy to work with.

Report a concern   April 20, 2022 — Rated 10 out of 10 by Casey Mitchell Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kelvin really worked with me to get lower payments on a vehicle that fits my needs. He was super diligent about finding something perfect for my family within my budget that also still qualified for the 15 year/500000 mile drive track warranty. I am thrilled about my new vehicle and definitely will be back for future purchases. Ask for Kelvin if you want someone you can trust to help you find what you need. Thank you again!

Report a concern   April 20, 2022 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Sales and service very professional

Report a concern   April 18, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone I interacted with was warm, welcoming, and easy to communicate with. I had a great experience working with Michael in the financing process. As someone financing a car for the first time, he was patient with all of my questions and I never felt pressured into making decisions that I wasn't 100% comfortable with.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Candie McMaine Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service in a timely manner.

Report a concern   April 16, 2022 — Rated 10 out of 10 by O.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quick response time and availability and flexibility of our salesman

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The concierge service in my GV80 has been 5 star service!

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

So far I am loving my New car and the entire staff was excellent to work with. They were very nice and went above and beyond to get us the absolute best deal.

Report a concern   April 15, 2022 — Rated 10 out of 10 by Milton Minor Jr Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly staff who treat the customer with the utmost care and respect!

Report a concern   April 15, 2022 — Rated 10 out of 10 by Julie Brown Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Michael and Dario were very helpful and made leasing a vehicle effortless

Report a concern   April 15, 2022 — Rated 10 out of 10 by Thomas Kidwell Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff and always easy to work with


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