Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 23, 2025 — Rated 10 out of 10 by Agim Hasani Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like because they are friendly and they did their really good job

Report a concern   December 23, 2025 — Rated 10 out of 10 by Q.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s fast and friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quality cars and trucks, and very good service. And very friendly

Report a concern   December 22, 2025 — Rated 10 out of 10 by Bryan Reynolds Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very helpful and informative. I came in mostly knowing what I wanted but he really helped me decide. Very fast and as painless as possible!

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Nice vehicles with excellent customer service. Carter Wilkinson has been great to work with.

Report a concern   December 22, 2025 — Rated 10 out of 10 by David Morris Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and knowledgeable staff. Extremely nice waiting area with full complement of amenities.

Services were completed when promised.

Report a concern   December 22, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everthing

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan alway takes fantastic care of my vehicle and goes the extra mile.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Gary Renner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people at service center. Quick to get vehicle in and service completed. Wait area very nice. Prices reasonable versus some dealers I have been to.

Report a concern   December 21, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Wry friendly staff. Very easy to work with!

Report a concern   December 21, 2025 — Rated 10 out of 10 by Joe Gibson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was exceptionally helpful and demonstrated a strong willingness to accommodate my tight schedule by adjusting his appointments accordingly. My car was fully serviced and ready for pickup by the exact time he had promised.

Report a concern   December 21, 2025 — Rated 10 out of 10 by P.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Best car I’ve ever owned. Great service department and customer service.

Report a concern   December 20, 2025 — Rated 10 out of 10 by Michael Wilson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesmen are professional and very helpful

Report a concern   December 20, 2025 — Rated 10 out of 10 by Khristian Mullins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Daniel was awesome very helpful

Report a concern   December 20, 2025 — Rated 10 out of 10 by E.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly professional service reasonably priced.

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and prompt service

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service and friendly staff

Report a concern   December 17, 2025 — Rated 10 out of 10 by Manar Shalash Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service friendly hopefull

Report a concern   December 17, 2025 — Rated 10 out of 10 by Christopher Robinson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The folks that worked in Service was great and knowledgeable about their craft, really mad my day

Report a concern   December 17, 2025 — Rated 10 out of 10 by John Moldovan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Styling, comfort, and safety features, in my Hyundai Santa Fe. Service department is clean and comfortable Service representatives are polite and helpful.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Leanna Martin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanna is the absolute bomb.com! She provides such great service it will knock your socks off! Someone give this lady a raise!

Report a concern   December 17, 2025 — Rated 10 out of 10 by Chris Herrick Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have only used the Service Department! I will absolutely buy my next vehicle there. Dan in Service has been amazing.

Report a concern   December 17, 2025 — Rated 9 out of 10 by Gerald Arnold Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling and the service facility is nice, clean and comfortable.

Report a concern   December 16, 2025 — Rated 10 out of 10 by Thomas Purdon Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional service for sure

Report a concern   December 16, 2025 — Rated 9 out of 10 by P.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Entire operation is very clean, modern, easy to access and navigate.

Report a concern   December 16, 2025 — Rated 10 out of 10 by Levon Morton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Awesome

Report a concern   December 16, 2025 — Rated 9 out of 10 by H.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Recently had first service on my Genesis. The visit was professional, all personnel open and friendly. I was treated very well, with no issues. Looking forward to my next service.
Thanks to everyone at Don Franklin.
Nelson Last name removed

Report a concern   December 16, 2025 — Rated 10 out of 10 by Aaron Rose Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis and her team went above and beyond to help me get my car back on the road. When I was told that my car was done by another garage,they went in and dug deep and found the issue with my car. Not only did they fix the issue but they also replaced a few parts under warranty and helped me with my 100k tune up. Can't be any happier!

Report a concern   December 15, 2025 — Rated 9 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Usually very quick. Service person fully explained options and billing.


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