Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Helpfulness and friendliness

Report a concern   May 29, 2026 — Rated 10 out of 10 by Katrina Allen Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love Hyundai vehicles because they are a great value with high reliability and features we love.
We are extremely happy with our service from Connor. He is very knowledgeable and will work very hard to make sure you are satisfied.
We also love the service department and have found them to be very efficient and value the customer.

Report a concern   May 29, 2026 — Rated 10 out of 10 by W.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quality of our Genesis GV80, safety features, overall look of vehicle.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Barry Kelley Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We love our Genesis. Service is always thorough but quick. Super nice people

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You stand behind all that you sale at your dealer shops

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service manager

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was perfect!

Report a concern   May 29, 2026 — Rated 10 out of 10 by I.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kind staff, excellent services

Report a concern   May 29, 2026 — Rated 10 out of 10 by Steven Alves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I really appreciate the service dept. Prices are reasonable and I don't feel like I'm pressured to spend more. They've always kept to the recommended svc to meet warranty requirements but don't hard sell additional products. Work is done right the first time and on schedule.

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan

Report a concern   May 28, 2026 — Rated 10 out of 10 by V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Asked about service before performing them and very quick.

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick to schedule

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was very cooperative and helpful in my service experience. I appreciate the time and effort the service department put into servicing my Genesis. Thank you very much.

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was Genesis service I used. I had an appointment for an oil change and tire rotation. They had everything finished within an hours time.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Art Gorman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professionalism and Effeciency.

Report a concern   May 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have found the sales and service departments. To be very friendly and courteous. I have no major complaints regarding the vehicles and I have had several over the last 10 years. I am one of those who changes every three years because I love new cars and the new features added.

Report a concern   May 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I enjoy driving my Genesis GV 80.

Report a concern   May 27, 2026 — Rated 10 out of 10 by R.B.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professionalism

Report a concern   May 27, 2026 — Rated 10 out of 10 by Laura Black Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Working with Xavian, Kanon & Olivia was a very good experience. I think this was our 10th car purchase from Don Franklin. They are always very professional.

Report a concern   May 26, 2026 — Rated 10 out of 10 by Dan Reynolds Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I have driven Buicks most of my entire life and I prefer them above all others. I have my Jeep serviced, I bought it from Don Franklin Ford in Columbia, at the dealership in Somerset and have had nothing but great experience with the people in the service department there.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was very professional and great to work with from start to finish!

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service department!

Report a concern   May 23, 2026 — Rated 10 out of 10 by I.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great and fast service!

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin knows his stuff. Very informative, had a lot of patience and not one bit pushy! Great salesman! Highly recommend!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Cynthia Hatfield Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very thorough and great customer service!!

Report a concern   May 23, 2026 — Rated 9 out of 10 by John Smither Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Style and great employees

Report a concern   May 22, 2026 — Rated 9 out of 10 by P.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service

Report a concern   May 22, 2026 — Rated 10 out of 10 by Paul Kauffman Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service!! Jim H and Tori were outstanding!!

Report a concern   May 22, 2026 — Rated 10 out of 10 by John Rasnick Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is very nice and knowledgablrn

Report a concern   May 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Comfortable waiting area. Good service technicians.


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