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Customer Testimonials
We love Hyundai vehicles because they are a great value with high reliability and features we love.
We are extremely happy with our service from Connor. He is very knowledgeable and will work very hard to make sure you are satisfied.
We also love the service department and have found them to be very efficient and value the customer.
Quality of our Genesis GV80, safety features, overall look of vehicle.
We love our Genesis. Service is always thorough but quick. Super nice people
You stand behind all that you sale at your dealer shops
Great service manager
Everything was perfect!
Kind staff, excellent services
I really appreciate the service dept. Prices are reasonable and I don't feel like I'm pressured to spend more. They've always kept to the recommended svc to meet warranty requirements but don't hard sell additional products. Work is done right the first time and on schedule.
Dan
Asked about service before performing them and very quick.
Quick to schedule
Everyone was very cooperative and helpful in my service experience. I appreciate the time and effort the service department put into servicing my Genesis. Thank you very much.
It was Genesis service I used. I had an appointment for an oil change and tire rotation. They had everything finished within an hours time.
Professionalism and Effeciency.
I have found the sales and service departments. To be very friendly and courteous. I have no major complaints regarding the vehicles and I have had several over the last 10 years. I am one of those who changes every three years because I love new cars and the new features added.
I enjoy driving my Genesis GV 80.
Professionalism
Working with Xavian, Kanon & Olivia was a very good experience. I think this was our 10th car purchase from Don Franklin. They are always very professional.
I have driven Buicks most of my entire life and I prefer them above all others. I have my Jeep serviced, I bought it from Don Franklin Ford in Columbia, at the dealership in Somerset and have had nothing but great experience with the people in the service department there.
Dan was very professional and great to work with from start to finish!
Great service department!
Great and fast service!
Collin knows his stuff. Very informative, had a lot of patience and not one bit pushy! Great salesman! Highly recommend!
Very thorough and great customer service!!
Style and great employees
Service
Excellent customer service!! Jim H and Tori were outstanding!!
Everyone is very nice and knowledgablrn
Good service. Comfortable waiting area. Good service technicians.

Helpfulness and friendliness