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Customer Testimonials
The way the whole process is set up , the way I was and witnessed those of us receiving services where treated is second to none. Pus the special layout for us while we were waiting as well as the thoughtfulness of courtesy items makes it second to none!!!
Great product, outstanding salespeople (especially Misty!), great service department, overall wonderful experience with this dealership. We are repeat customers and will be customers again in the future.
I appreciated the associates breaking down everything for me and walking me through all the paperwork. I will say I do not like them licking their fingers to separate forms.
Friendly
Kept me informed
Was upfront with cost and what was going on
Really like the look and feel of the new Sante Fe… the engine is powerful , with a very comfortable interior!
Upscale service waiting area. Always check with you before any costly service performed. Friendly and knowledgeable in explanations involving my vehicle.
The look of my genesis. The feel I have in being in control and comfort.
Very friendly and get service to vehicle done in timely manner. Clean car when I pick mine up. Use of a good looking loner too!
Efficient and pleasant to work with. Thank
Excellent service and assistance by Alexis and the staff. Alexins was awesome. She was attentive, communicative and energetic. I appreciated this first class service!
Quinn B.
Very professional service all round.
Connor has been a great salesman and attentive to my needs to stay within my budget but meet my desire for beauty and quality. And you had exactly the car I had been looking for! I'm excited! Don Franklin Hyundai is the place to go! I'm from Louisville KY and it's worth the drive!
Very easy process. Helpful staff and large selection of cars. Good financing options for credit challenged.
Great customer service!!!
I love my Tucson!
so far i have just spoken with a couple of salesmen. very knowledgeable
Dealer was a nice guy. I’m looking for Audi 7Q Premium Plus from year 2022 to 2023.
Kanon was an excellent representative of your company. He answered all of our questions and was very professional. I would recommend him to anyone interested in purchasing a Genesis.
We love our Genesis G70 - the service Don Franklin Hyundai has provided has been very good. The new Genesis center was excellent!
Friendly staff, timely service
Misty was very helpful and very attentive and professional! She was great.
We had an amazing experience purchasing a new vehicle with Xavian Tellis as our sales professional!
No pressure sales, everyone is super nice and helpful.
Very nice employees..Love the lot selections..Very nice service employees!! I do not like the two hour drive to get there but I do it when I’m scheduled!!
Daryl was very knowledgeable, friendly and a pleasure to work with, we would definitely work with him again in the future.
Friendly atmosphere kind people made it happen
Dan was great to talk with and very knowledgeable about the Genesis product.
Although no one seems to know about the “trick” when taking your car through a car wash..!!
Your service department is very efficient. Highly recommend.
I was not happy with the salesman who leased me the car. After the sale he was no help to me at all with issues. Would think twice before leasing or buying another car there I’m sorry to say.
Friendly and personable staff. M.J. Carpenter is the best!! He always goes the extra mile.
I love our Hyundai Sonata. It has a lot of room and it’s comfortable ride. The starter went out. Hyundai service got right on it. Had it fixed within a day very fast service
Great service good parts and service