- Phone: (859) 263-5020
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Customer Testimonials
Alexis and her team went above and beyond to help me get my car back on the road. When I was told that my car was done by another garage,they went in and dug deep and found the issue with my car. Not only did they fix the issue but they also replaced a few parts under warranty and helped me with my 100k tune up. Can't be any happier!
Usually very quick. Service person fully explained options and billing.
Ability to get in for an appt. Leanna Martin service advisor is the best.
Excellent customer service! Quality products!
I love my hybrid Hyundai Elantra. It is perfect for me, heated and cooled leather seats,etc. So comfortable annd every safety feature imaginable. I actually get 50 mpg, awesome.
Great customer service and pretty a quick service experience
Service advisor is extremely helpful and accommodating
Salesman Colin O’Connell was friendly and helpful but never pushy. Entire process was low stress and able to leave with the car we wanted. Customer Service is excellent. Appreciated reminder text for appointment
On time. Courtesy to customer. Great reminders. Clean facility. Professional.
I own a 2024 Palisade. It's a lot of value for the price.
Friendly people and dependable products. I would highly recommend your company
Hyundai stands behind its products.
Their products do what they say they will do.
Their products are competitively and fairly priced.
They have the latest technology.
Sonata, in my opinion is the best value full size sedan on the American market.
Don Franklin is the best auto dealership I’ve ever worked with, from soup to nuts!
Dan Tolson in Genesis Service was incredibly helpful and pleasant. Quick service and great customer service.
Great customer service, from the time you pull your car in to when you leave.
Everyone was friendly and the service was fast
Quick, friendly and reasonably priced customer first service.
Great people
Very efficient.
People, waiting area
I’m a fan of Hyundai, but I bought from you, because you had the best follow-up. I was looking at another dealer when your call person reached out to me. I never heard from the other dealer, and the other places I had been before I looked into Hyundai dropped the ball. Hyundai is a great product, but I bought from you, because of your company’s hustle.
I love the fact that your sales associates and GM treat you like family. You really care and listen about our needs and what we are looking for in a vehicle and go out of your way to make that happen for us.
You are kind, courtesy and respectful. Your properties are immaculate. And I love the fact that you work with people in all types of credit situations without judgment. Jamal Wagner, my salesman, you are awesome! I highly recommend him to anyone looking for a Hyundai please go see him!
The salesman Collin was very helpful and knowledgeable
Simple process and comfortable waiting area .
Caring associates
Friendly staff, quick service, clear explanation of work and costs
Ease of getting an appointment.
Colin was very nice and informative when I bought my car. Just took it in for new headlight and the service department went above and beyond to get it done in a timely manner.
Great place to buy a car.
Friendly staff. Nice area to wait. Pretty quick. Nobody trying to force unnecessary repairs. Good drinks and snacks!
Very professional salesteam
The service department has been very good over the last 13 years.

Recently had first service on my Genesis. The visit was professional, all personnel open and friendly. I was treated very well, with no issues. Looking forward to my next service.
Thanks to everyone at Don Franklin.
Nelson Last name removed