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Customer Testimonials
The ambience suggests comfort while you wait and the large 3 bay windows in the waiting area are a plus.
Service was great, staff was knowledgable and efficient, and experience overall was pleasant.
The service department at Genesis of Lexington is top notch.
Service department is courteous and knowledgeable
The employees did a fantastic job. Excellent Customer Service.
Quality parts and their knowledge.
The service staff are wonderful! I have had a universally positive experience with all of them!
I would buy another car from DF Hyundai just because of them!
Service department is very efficient and the waiting area is clean and very accommodating.
Very friendly, informative, clean waiting area and was quick servicing my vehicle
Service was quick and efficient. Service needs were sent by email to allow for timely decisions. Well done team! Thanks!
Love my Hyundai Palisade. Drives wonderful and it’s just a beautiful car all way around. From sales to service at Don Franklin been a pleasure experience working with these fine ladies and men
Good selection, prices and friendly helpful staff
Best in Class Sales Department (Kanon B) and a product that is terrific value for the money! Excellent experience
I'm always able to get an appointment quickly when needed. The facility is top notch, cleanliness, snacks, lots of seating. The staff are always friendly and professional.
Dan goes beyond customer service to customer satisfaction!
Showed up on the wrong day for my service and they still got me in. Was finished much faster than expected. Staff was super friendly and helpful.
The service is always on time and professional.
the service is really good. i like that i can do schedule the service using the web page. the Waiting área is Nice And i can Work There until the Service Finish
I like that the dealership is close to my home, the employees in the service area are friendly, they notified me about any extra service my Kona needed or was recommended and the price was fair.
Amazing service. Knowledgeable and thorough. Loved they washed and vacuumed my vehicle.
Great inventory very professional employees great experience
Collin who was the salesperson I spoke with about purchasing my new vehicle was not the stereotypical "pushy dealer"; instead, he treated me with respect, answered all my questions sufficiently and performed a very well job. Due to my experience with him, if I am ever looking into another new vehicle again or if a family member is looking for a new one, I will recommend Don Franklin-Hyundai
We have bought three SUV’s from Don Franklin and not one time have we ever had a bad experience with sales or service. We would highly recommend Don Franklin and will buy again in the future
Overall, everybody was courteous and motivated. At least three people approached me during my ninety-ninute stay to ask me if all was well. Prior to leaving, I commented to the Service Department how pleasant my experience was.
Friendly people
Service
My sales man was awesome. Ty really helped us. He was very knowledgeable.
Everybody was very friendly and accommodating.
So far services have been great
People are really nice and helpful. Nice area to wait on service to be done.