Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 31, 2025 — Rated 10 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was taken care of from the beginning of looking at the car till the buying of it any questions I had were answered and shown how to use things in the car. The service department was wonderful Dan explained what needs to be done for the first checkup and the ones to follow enjoyed my time there he was very nice. look forward to coming back.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Jun Miyashita Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The sales CJ was a really nice person!
He was very knowledgeable and kind.

Report a concern   October 31, 2025 — Rated 10 out of 10 by N.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service! Provided very nice loaner vehicle as needed.

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time.. excellent service

Report a concern   October 31, 2025 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service advisors work with you on what is needed.

Report a concern   October 31, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service and a smooth buying experience—couldn’t have asked for better!

Report a concern   October 31, 2025 — Rated 10 out of 10 by Stephanie Trantham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service

Report a concern   October 31, 2025 — Rated 10 out of 10 by Tammy Sands Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

You have a fantastic warranty and the people are so friendly.

Report a concern   October 31, 2025 — Rated 10 out of 10 by James Means Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Top teir service with no hassle.

Report a concern   October 30, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Big inventory. Friendly and knowledgeable staff.

Report a concern   October 30, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon was great, he follows up to be sure I didn’t have questions about the new car purchase.

Report a concern   October 30, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanne is the best thanks

Report a concern   October 30, 2025 — Rated 10 out of 10 by K.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are courteous and quick!

Report a concern   October 29, 2025 — Rated 9 out of 10 by N.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and simple

Report a concern   October 29, 2025 — Rated 10 out of 10 by I.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer Service

Report a concern   October 29, 2025 — Rated 10 out of 10 by Brian Workman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is exceptionally friendly, the service was fast.

Report a concern   October 29, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My service manager, Alexis always does a great job about keeping in contact and making me aware of anything needed

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.B.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Well, I just leased my first Genesis GV70 and I'll have to say, so far, I love it. Trevor and Ben are very nice and informative. Very impressed with them.
Genesis of Lexington.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Jeremy Lowery Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and nice employees

Report a concern   October 29, 2025 — Rated 10 out of 10 by T.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales people Darryl bond a James Anderson. Bought lot cars there N sent lot people there

Report a concern   October 25, 2025 — Rated 10 out of 10 by William Green Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Time explained as to what was happening and also that of technician or service rep being down to earth

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The car looks and feels like luxury but it is affordable. The service has always been excellent. I’d always recommend!

Report a concern   October 24, 2025 — Rated 10 out of 10 by N.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Do a good job and make sure to recommend things you need done and helping schedule an appointment for you!!

Report a concern   October 24, 2025 — Rated 9 out of 10 by John Simpson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Brought my computer. Your waiting area is fabulous.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Lisa Garner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Genesis GV80! With the opening of the dedicated Genesis building, service was exceptional!

Report a concern   October 24, 2025 — Rated 10 out of 10 by Stephen Creech Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, timely on repair and service and done well.

Report a concern   October 24, 2025 — Rated 9 out of 10 by T.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer driven and staff are very friendly. They take pride in their work.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Cindy Bonsett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service experience, really appreciate the attention to every detail. Would highly recommend to anyone looking for a vehicle.

Report a concern   October 24, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my car and the service been great.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Deborah Greiser Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very good customer service. Alexis is knowledgeable, helpful, and explains processes well. Got me in and out.


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