Customer Testimonials
Friendly, helpful and efficient staff members.
Love the quality of your vehicle's and all of the staff is very nice and very attentive to us
Don Franklin Nissan service department always takes care of our needs and goes above and beyond! Being a female, I appreciate the staff treating me with respect. You don’t always find that in this industry. Thanks again! -Amanda Rudd
Robin is that guy!! He is him!! Along with Salty and Logan. They made the process as easy as possible.
Reasonably priced vehicles and friendly staff that goes out of their way to help you.
The staff was friendly and easy to work with. They made it possible to come in from out of state and to work with my local credit union, which was fantastic.
The service was very helpful and friendly.
Everyone is so nice. The service department is quick and I haven't had any problems.
The people are friendly.
I love my Jeep for one, but ultimately what makes the experience better was Robin Marcus Jones treating my wife and myself as if we were family. I believe Robin goes above and beyond to ensure quality care for all of his customers and that alone sold us on our purchase. Don Franklin services are unmatched due to people like Robin Jones. I am a repeat customer and will stay within the Don Franklin family tree!
Friendly service dept.
Friendly and knowledgeable staff.
The process was very easy and my sales person was great.
You have an EV DC Fastcharger in Campbellsville. Would really love to see a few at at least one of your dealers in Somerset that support at least 180kw. The level2 chargers you have in Somerset are almost pointless.
Prompt & courteous
Good service
Great service, quick turnaround.
The polite salesman Dale Edwards.
Up front honsent
Great, friendly, and fast service!
I love my 2023 Nissan Altima and the service staff has been very friendly and helpful
I just went to have my oil changed in my car. I loved that you washed the before bringing it out yo me.
Dodge & Jeep fan. Bought a new jeep in "16 there, May be buying another this year at the same place under the Don franklin name now. The gentlemen we spoke to last Friday were pleasant, nice, understanding to our situation, not at all pushy, Our compliments for that & thanks. Our preference is to buy where we bought before. Still a comfortable atmosphere there. Still waiting on our vehicle being deemed a total loss. Insurance company documented saying it was. Called this morning (monday)saying they were re-evaluating with suplimemtal claims from the body shop. Witch puts us in the unknown.... again
Claim is a month old already buy the way... Ugh! Insurance companies.... Frustrating!!!
Great service
Like Nissan vehicles
Great inventories. Service department is very helpful. Good warranty coverage.
Friendly staff
The service is professional and friendly. I'm glad to go there for all my vehicle needs.
Great service
Your salesman was very good and efficient