Customer Testimonials
Excellent service from Don Franklin of somerset. Handled my recalls on my son's truck and kept me informed throughout the repair. Making an appointment is always easy they always get started right away and anticipated work time is always accurate. I am very happy with lamar sexton he explains what work is necessary and why. I will continue taking all my vehicles to Don Franklin of Somerset.
The process went well. No problems.
Very professional and price of oil change
Very friendly and professional and genuinely want to take care of their customers
Thank you so much for assisting with the repair of the Nissan Rogue I recently purchased. It made a bad situation better, and I truly appreciate you all taking the time to reach out to me.
You all were quick
Friendly service representatives
Everyone I spoke with was helpful and friendly and when told someone would get back with me they DID!!!
Love the service dept Chad and David are awesome Chad called me after I got some repairs done couple days later to make sure my truck was doing ok I really appreciate that
Friendly, fast, and even washed my truck!!
High quality products and exceptional service always! Everyone including DeeDee, Lyle and Sandy took great care of us! Thank you guys so much!
Expert technicians. Timely service.
Great service and parts department at Somerset Nissan ! They go above and beyond to help . Thanks so much!
Johnathan Owens was my sells person with my first vehicle I leased and was again Saturday the 15th, was very friendly and helpful. Made sure I was comfortable and pleased with my purchase. I would absolutely recommend him , and to deal with somerset Nissan. Love my nissan kicks. Thank you for your kindness and treating me like I was a friend.
I like the Nissan brand and the salesman was very helpful and courteous
I love the service and the kindness they give my daughter and I. They do what they can to answer our questions and resolve issues if there is any. If there was anything at all I would like changed it would be to bring back free oil changes. Especially, since other Nissan dealerships offer it to there customers when they buy a vehicle.
Service department is extremely efficient and courteous
Michael was very respectful and professional. Great service thank you
The best customer service I have ever had purchasing a vehicle.
Great service and very professional
The service department got me in quickly and called me with an estimate before doing the work. They called me after the work was completed and went over everything they did.
Friendly
Brandon my salesman was great, informed me of every step of my purchase. Made my experience so much easier.
This visit was the first time I was informed of due maintenance. I appreciate being informed what is due.
Always go above and beyond to make service visit pleasant.
Quick and easy.
No hassle. Just get what you need and go.
Nice Vehicles
I had a very good experience overall with this car dealership. Doug was our salesman and he worked his hardest to get us into the most reliable car for our family. He knew we had kids so wanted to make sure we got the best we could…now I will say the stress from the negotiation between us and the finance was a bit of a struggle- took a long time to agree on a price but eventually we all were satisfied in the end and we walked away with a beautiful 2018 Ford Escape. Plus the warranty is out of this WORLD! I feel so thankful to know for the next 15 years or 500k miles that they will take care of any major issues if they arise and that totally
Sealed the deal… I referred my father who is also going in tomorrow morning to hopefully walk away with a new car as well! Thanks again Doug and don Franklin ❤️
Great service department and parts team.
Everything was great