Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   August 31, 2022 — Rated 10 out of 10 by Christopher Mcvey Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice people, dedicated to getting you the best deals

Report a concern   August 31, 2022 — Rated 10 out of 10 by M.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Are experience was with CDJRF and we worked with Robin Jones. I went in only looking with no intentions of buying. I own a Jeep Wrangler 4 door and was inquiring about one with a bigger engine. Well a Dodge Durango R/T Plus Blackout caught my eye but I knew with my fast & loud condition that I shouldn’t test drive it. However, I told my husband about it, did a drive by of the lot and my husband wanted to look, well…we test drove, and left with it 2 hours later. I love my car and never once were we made to feel pressured. The process was without incident and I would definitely purchase from a Don Franklin dealership again.

Report a concern   August 30, 2022 — Rated 10 out of 10 by O.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great!

Report a concern   August 30, 2022 — Rated 10 out of 10 by Donna Hines Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, friendly, knowledgeable. I don’t have to worry bout if the employees working know the difference between oil and gas. SMH
I had a wonderful experience there at that Don Franklin.

Report a concern   August 30, 2022 — Rated 10 out of 10 by L.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Customer service is the best I've ever experienced with both vehicles

Report a concern   August 30, 2022 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service

Report a concern   August 30, 2022 — Rated 10 out of 10 by Rhonda Green Don Franklin CDJRF Sales Department
What do you like about our products and services?

They are attentive to your needs and provide options that fit your needs. They didn’t appear to be just pushing a vehicle on you for a sale.

Report a concern   August 30, 2022 — Rated 10 out of 10 by R.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Did good work and completed quickly. Thanks

Report a concern   August 30, 2022 — Rated 10 out of 10 by Ryan Hiland Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to work with and were very fair on pricing.

Report a concern   August 30, 2022 — Rated 10 out of 10 by Joseph Lawson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very please

Report a concern   August 30, 2022 — Rated 10 out of 10 by David Madewell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff, professionalism and atmosphere of the dealership. The whole experience driving away in my new Jeep made me feel confident about my decision and my purchase.

Report a concern   August 30, 2022 — Rated 10 out of 10 by J.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service friendly folks

Report a concern   August 30, 2022 — Rated 10 out of 10 by Timothy Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great selection of vehicles as well as a very friendly and helpful staff. A great buying experience all around.

Report a concern   August 30, 2022 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

so far its good

Report a concern   August 29, 2022 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and reliable service.

Report a concern   August 29, 2022 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer Satisiaction

Report a concern   August 29, 2022 — Rated 10 out of 10 by Wanda Vonfumetti Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Larkin is a WONDERFUL salesman!!

Report a concern   August 29, 2022 — Rated 10 out of 10 by C.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everyone was very friendly and helpful

Report a concern   August 26, 2022 — Rated 10 out of 10 by Rhonda Green Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve never owned a Nissan before. I was acceptable as I prefer trucks. I purchased a Pathfinder that is large and roomy like a truck but maneuvers like a SUV/Crossover. The staff were terrific and went above and beyond showing my husband and I options and gave detailed answers to our questions. The best part besides driving our new vehicle home, the whole purchase process didn’t take the whole day doing paperwork! We were in and out in 2-1/2hours.

Report a concern   August 26, 2022 — Rated 10 out of 10 by B.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Accurate timeline of completion and upfront pricing on routine maintenance.

Report a concern   August 26, 2022 — Rated 10 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was very prompt and thorough.

Report a concern   August 25, 2022 — Rated 10 out of 10 by S.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Dale and the finance person.

Report a concern   August 24, 2022 — Rated 10 out of 10 by C.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The staff was very friendly and efficient

Report a concern   August 24, 2022 — Rated 10 out of 10 by N.C.I. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great Customer Service!

Report a concern   August 23, 2022 — Rated 10 out of 10 by Jean Mankin Don Franklin CDJRF Sales Department
What do you like about our products and services?

I was very impressed with the salesman who sold me the KIA Sorento, Nate Brock. My husband of 44 years always purchased our cars. He passed away three years ago and I always dreaded the time that would come when I had to do this without him. I told Nate exactly what I was looking for and he immediately pulled up the vehicle that I did buy. He was patient and not a bit pushy which I appreciated. I have already told some of my clients about my experience there. Everyone at Don Franklin Automotive was kind and helpful.
I’m glad that it was the first and last stop on my quest for a new vehicle.

Report a concern   August 23, 2022 — Rated 10 out of 10 by V.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales and service are great to work with!!

Report a concern   August 23, 2022 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Super helpful crew in the service area and easy to make an appointment

Report a concern   August 23, 2022 — Rated 10 out of 10 by L.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great sales person. Professional friendly service

Report a concern   August 23, 2022 — Rated 10 out of 10 by Steven Gleason Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The vehicle is awesome and the salesmen are great. The finance department is awesome as well. It was a very pleasurable experience. Highly recommended.

Report a concern   August 23, 2022 — Rated 10 out of 10 by L.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The Service is Fantastic, Wonderful, Terrific. An employee explains to the customer what is needed, why,where can be understood, cost involved and all!!


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