Customer Testimonials
Service department was a pleasure to work with friendly, helpful group Nathan was amazing to work with
Even though we were there a long time the staff was very considerate of our needs. They ask to take us to get something to eat since it was taking so long. They talked to us to tell us the progress. We have been coming there for various reasons for a long time and have not been disappointed yet. We will continue to come.
I like the professionalism shown at the dealer and the customer service i experience every time I'm at the Nissan lot in somerset.
It was a pleasure working with Cody Charles. He made sure to find me what I wanted and got me the deal I could afford...
Overall service and how quickly they get you in and out.
All of it
Customer service is always great here. I have been getting my vehicle serviced at this location for almost a year now. Highly recommend, I call for an appointment I am in within a couple days usually time & date I choose, never have to wait long, staff is very friendly
I went looking for a specific color in a Nissan Pathfinder. The color I wanted was available. In addition to that, they had a second pathfinder with different interior on another lot. They were willing to bring that vehicle to the same lot so I could compare the 2
Great Friendly Service
Great product and the best salesman you can find! Gary Gentry.
Quick and easy process with well trained staff.
Workers were very friendly and helpful. Can’t imagine a better person to buy from than Jonathan Owens.
Great people willing to help you get approved awesome bunch.
It was a great low pressure experience. The salesman done a great job helping us.
the salesman was great .....
I currently drive two different Nissans...a 2018 Titan SL and a 2023 Pathfinder Platinum. I really like both of them and I'm hoping to get many more years of use out of both of them. I've had good service with them, and I've been happy with my service at Don Franklin Nissan so far.
Very personal service and great selection to choose from.
I liked the selection of vehicles that you had
Dale Edwards at the Somerset dealership is great. Helped me from start to finish with purchasing my new vehicle.
Don Franklin has taken care of me and my friends and family for around 20yrs! I refuse and will never shop anywhere else! EVER!!! So easy to work with and no pressure sales is what I'm all about! Highly recommend and will continue to do business with!
You can’t beat a Ram truck I got great help ordering my new truck from Don Franklin
Good customer service Steven Begley was so helpful
Great service
Slick and efficient servicing , good customer service and great value
Lamar was very polite and professional. I had an oil change and tire rotation
Good service department now that ownership changed. Very pleased.
Great Place!!! Great people!!!
Went above and beyond to get my vehicle out the same day
Good and friendly
Kristian Gleason was very professional, helpful, and listened to what I wanted! I would highly recommend him, as well as Don Franklin to anyone! It was a great experience and I am completely satisfied with my new car!