Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   October 18, 2022 — Rated 10 out of 10 by Alan Gossers Alan Gossers Auto Sales Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and parts department at Somerset Nissan ! They go above and beyond to help . Thanks so much!

Report a concern   October 18, 2022 — Rated 10 out of 10 by Donnie Kilburn Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Johnathan Owens was my sells person with my first vehicle I leased and was again Saturday the 15th, was very friendly and helpful. Made sure I was comfortable and pleased with my purchase. I would absolutely recommend him , and to deal with somerset Nissan. Love my nissan kicks. Thank you for your kindness and treating me like I was a friend.

Report a concern   October 18, 2022 — Rated 10 out of 10 by R.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like the Nissan brand and the salesman was very helpful and courteous

Report a concern   October 18, 2022 — Rated 10 out of 10 by P.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love the service and the kindness they give my daughter and I. They do what they can to answer our questions and resolve issues if there is any. If there was anything at all I would like changed it would be to bring back free oil changes. Especially, since other Nissan dealerships offer it to there customers when they buy a vehicle.

Report a concern   October 17, 2022 — Rated 10 out of 10 by D.T.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is extremely efficient and courteous

Report a concern   October 17, 2022 — Rated 10 out of 10 by L.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Michael was very respectful and professional. Great service thank you

Report a concern   October 15, 2022 — Rated 10 out of 10 by H.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service I have ever had purchasing a vehicle.

Report a concern   October 15, 2022 — Rated 10 out of 10 by J.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and very professional

Report a concern   October 14, 2022 — Rated 10 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department got me in quickly and called me with an estimate before doing the work. They called me after the work was completed and went over everything they did.

Report a concern   October 14, 2022 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   October 13, 2022 — Rated 10 out of 10 by L.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Brandon my salesman was great, informed me of every step of my purchase. Made my experience so much easier.

Report a concern   October 13, 2022 — Rated 9 out of 10 by H.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

This visit was the first time I was informed of due maintenance. I appreciate being informed what is due.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Carla Murphy Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always go above and beyond to make service visit pleasant.

Report a concern   October 13, 2022 — Rated 10 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and easy.
No hassle. Just get what you need and go.

Report a concern   October 13, 2022 — Rated 10 out of 10 by E.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice Vehicles

Report a concern   October 12, 2022 — Rated 9 out of 10 by Amanda Goodman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had a very good experience overall with this car dealership. Doug was our salesman and he worked his hardest to get us into the most reliable car for our family. He knew we had kids so wanted to make sure we got the best we could…now I will say the stress from the negotiation between us and the finance was a bit of a struggle- took a long time to agree on a price but eventually we all were satisfied in the end and we walked away with a beautiful 2018 Ford Escape. Plus the warranty is out of this WORLD! I feel so thankful to know for the next 15 years or 500k miles that they will take care of any major issues if they arise and that totally
Sealed the deal… I referred my father who is also going in tomorrow morning to hopefully walk away with a new car as well! Thanks again Doug and don Franklin ❤️

Report a concern   October 12, 2022 — Rated 9 out of 10 by S.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service department and parts team.

Report a concern   October 11, 2022 — Rated 10 out of 10 by S.G.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great people takes everything the can do to make you happy with a car

Report a concern   October 10, 2022 — Rated 10 out of 10 by Sheila Fisher Don Franklin CDJRF Sales Department
What do you like about our products and services?

Wonderful people and great service!!

Report a concern   October 10, 2022 — Rated 10 out of 10 by S.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I loved how helpful my car salesman was. He made sure I was getting the best deal out there. He was respectful and honest.

Report a concern   October 8, 2022 — Rated 10 out of 10 by W.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

When I called for an appointment, they got me in the very same day! The price of an oil change and tire rotation was very reasonable, unlike another dealership that I had been to in Corbin, which I will not visit again.
Very pleased at how they kept me informed of the progress while my vehicle was in the shop!

Report a concern   October 8, 2022 — Rated 10 out of 10 by J.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very quick to help customers with their troubles and friendly attitudes and approach.

Report a concern   October 8, 2022 — Rated 10 out of 10 by J.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Transaction was smooth & good deal

Report a concern   October 8, 2022 — Rated 10 out of 10 by Toni Dillon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service , great value

Report a concern   October 8, 2022 — Rated 9 out of 10 by Larry Stots Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

So( far )they have done what they said as to the contract and warranty for service and repairs but the future will tell.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Gage Seymour Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Michael Larkins was terrific to work with. Service was fast and easy. Michael was able to answer all of my questions quickly and accurately. I will be back to Don Franklin for any future vehicle needs.

Report a concern   October 7, 2022 — Rated 10 out of 10 by John Hicks Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The problem was diagnosed with diagnostic test. Efficient, friendly, knowledgeable service.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Eric Kerns Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service every time, Guaranteed!!!

Report a concern   October 7, 2022 — Rated 10 out of 10 by S.G.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly staff of people nice to talk and they listen to what we needed

Report a concern   October 7, 2022 — Rated 10 out of 10 by N.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Helpful and friendly staff. Big inventory and great pricing.


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