Customer Testimonials
Appointment system
I always feel comfortable bringing my vehicles to Don Franklin. I don't trust anyone else! My vehicles are always finished on time and well taken care of. Don Franklin has the best service department around.
Fast and friendly
The kind of service that was given to my vehicle and wife and daughter who brought it there
Keith in Somerset KY is the best!!! Kind Friendly and knowledgeable
I like how easy it was to make an appointment for service. The building was immaculate and the employees were so helpful. Couldn’t have been better as far as I am concerned
The speed of getting in and out.
I mostly enjoyed the customer service while purchasing our vehicle.
It is easy to make appointments.
Knowledge, availability, friendliness
You do what you say you will and go out of your way for the customer.
Very Helpful and friendly
Seth done a really good job helping me with my purchase
I like that Brandon called me and kept me up to date.
Dale Edwards was super helpful and made the purchase process a breeze! He worked with me and my insane work schedule in order for me to get the car I wanted when I wanted it. Don Franklin scores a 10 in my book and so does Dale!!
Good friendly people
I liked dealing with your salesman Robin Jones. I’ve bought over 20 new vehicles in my lifetime and he was the best when it came dealing time. The staff was extremely courteous even though we didn’t make a deal.
Every one my wife and I encountered were nice and went above and beyond to help us get what we were looking for and had exactly what we wanted on the lot
Fast
NA
Just got an oil change but was quick to get me in and I appreciate that!
Ben was great and his manager was very helpful as well as the office manager. First name removed
Very helpful and knowledgeable staff. From sales to service, all have been easy to work with.
Great people and great prices!
Everyone was very helpfull in every part of the buying process. Ben was great and his manager was great and so was the financial manager. Really satisfied in every aspect of my buying experience. Name removed
They are OEM parts and the service is great
am very happy with my service am i would gladly let all my family and friends know that it was excellent lumar was great on making my appt where it worked for me to get in and get it done thank you
Prices leasted don't change in person was quick to appraise my truck to let me know the difference to trade
Courteous staff, reliable and efficient service.
Always great friendly service. Easy to get appointments.