Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   May 13, 2025 — Rated 10 out of 10 by M.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Michael Zheng was very good to work with! He made the car buying experience very easy! I was very satisfied with the whole process. Thanks again!

Report a concern   May 13, 2025 — Rated 10 out of 10 by Stuart Goins Don Franklin CDJRF Sales Department
What do you like about our products and services?

The sales person

Report a concern   May 13, 2025 — Rated 10 out of 10 by Zachary Strunk Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service is phenomenal

Report a concern   May 12, 2025 — Rated 10 out of 10 by R.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people. I have had several Nissan's. I keep returning to Nissan. The Pathfinder is great, but the people are the reason I will return. Thank you Logan and Cody for just being you. This group of service people could change how people think about car sales. I don't usually give reviews or answer surveys. I ordered a product for the Pathfinder and the service will have me driving back to Somerset for my regular maintenance on the vehicle. How many places can make you look forward to working with them every 4000 miles?

Report a concern   May 12, 2025 — Rated 10 out of 10 by C.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy too work with and good people helping you find what u want

Report a concern   May 12, 2025 — Rated 10 out of 10 by Stacey Coyle Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Robin jones didn’t stop until I wanted the monthly payment that was best for me…

Report a concern   May 12, 2025 — Rated 10 out of 10 by Bethany Wethington Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was treated like family and not a customer! It was such a good experience! Tyler and Shane did an awesome job!

Report a concern   May 11, 2025 — Rated 10 out of 10 by Rodney Adams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is great

Report a concern   May 11, 2025 — Rated 10 out of 10 by Richard Kinney Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is very professional and clean with your vehicle and they always explain any repairs needed very clearly

Report a concern   May 10, 2025 — Rated 10 out of 10 by R.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service staff!

Report a concern   May 9, 2025 — Rated 10 out of 10 by N.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff is always been friendly and very polite to me. They always answering any questions that I got and make sure that I understand what they’re talking about.

Report a concern   May 9, 2025 — Rated 10 out of 10 by R.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great staff! Very helpful & friendly. Knowledgeable as well!

Report a concern   May 9, 2025 — Rated 10 out of 10 by John Engle Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service on the cars is absolutely great. He got good staff.

Report a concern   May 9, 2025 — Rated 9 out of 10 by K.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service and quality. Friendly staff.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Lucas Burton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department goes above and beyond to make sure you are aware of every step they are taking to get you and your vehicle back on the road. Really friendly staff

Report a concern   May 9, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service , friendly staff

Report a concern   May 7, 2025 — Rated 10 out of 10 by Milton Morrow Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Clean and courteous staff and atmosphere. Cody Charles is awesome. I've bought my last 2 vehicles from him at Somerset Nissan.

Report a concern   May 7, 2025 — Rated 10 out of 10 by H.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Good personal service from Salesman Donovan.

Report a concern   May 6, 2025 — Rated 10 out of 10 by Boyce Elza Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Helpful

Report a concern   May 6, 2025 — Rated 10 out of 10 by J.V. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Cody was very helpful and very knowledgeable on the vehicle we bought. He is very knowledgeable on the product he sales.

Report a concern   May 6, 2025 — Rated 10 out of 10 by Columbus Wilson Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great people in the Dealership to work with

Report a concern   May 5, 2025 — Rated 10 out of 10 by Robert Pelfrey Don Franklin CDJRF Sales Department
What do you like about our products and services?

My whole experience with the Don Franklin Ram dealership was great. Jeremiah was a great salesman. He listened to what I was looking for and didn’t waste my time or his trying to show me something that I wasn’t looking for. He found us the exact truck we were looking for in just a bit. The complete experience was top notch. Would recommend Don Franklin Ram and while you are there see Jeremiah and he will hook you up with the truck of your dreams!

Report a concern   May 4, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It went good

Report a concern   May 4, 2025 — Rated 9 out of 10 by Dana Enlow Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Extremely friendly staff and great product

Report a concern   May 4, 2025 — Rated 10 out of 10 by Lloyd Godby Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service but tp be charged $100 to only plug in a seat warmer on passenger side that got accidently unplugged when vacuuming truck was ridiculous. That's where common courtesy should have been applied.

Report a concern   May 4, 2025 — Rated 10 out of 10 by Bobby Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Adam and his team, as always, great to work with

Report a concern   May 4, 2025 — Rated 10 out of 10 by T.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and friendly

Report a concern   May 4, 2025 — Rated 10 out of 10 by Ricky Crowe Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything

Report a concern   May 4, 2025 — Rated 10 out of 10 by Stacy Stockdale Don Franklin CDJRF Sales Department
What do you like about our products and services?

Cody Charles made the buying process so easy. He answered all our questions and went above and beyond to get my Palisade delivered late in the day on a Friday night!

Report a concern   May 3, 2025 — Rated 10 out of 10 by Josh Whittle Don Franklin CDJRF Sales Department
What do you like about our products and services?

Honestly the best part was Logan’s determination to make it as easy as possible that the whole process of purchasing a new truck was not a headache…


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