Customer Testimonials
Very friendly staff that is very helpful and always willing to help
Open on Saturday
Great service and employees
Quick and painless
Ease of scheduling
Tori and Logan made my sales experience both professional and an enjoyable experience.
One request: please look in your computers, after every visit, I receive numerous emails and phone calls, where I’m addressed or called: Brian and or Raymond. These are not my names!! Using my correct name is the first step in building a loyal customer and solidifying confidence in your business.
Google Review below.
I'm a frequent flyer at this superb dealership for ALL of my maintenance work on my vehicle.
As always, the service department is exceptional, professional and meticulous while serving my camper-van and communicates every aspect of vans needs throughout the journey.
During a recent visit, an apparent faulty oil filter O-ring was had broken and caused most of the oil to leak out after a routine oil change after I left the service department.
I pulled over after the low oil pressure light illuminated.
I called the dealership and spoke with Brandy who orchestrated and dispatched a team of four service technicians, who came to my location, completed the necessary repairs, filled me up with oil, while they were off the clock and on their own time.
I was so very impressed with this that I can't sing their praises enough.
I'm at the dealership today, as I'm writing this because they're completely washing my engine and undercarriage and giving me a voucher for my next oil change.
It's rare to see a business go to such effort to take care of a customer.
I could not be more pleased and impressed with the quality and character of these individuals and the business they work for.
Only this service department will work on my van and I'm truly a customer for life.
Well Done to all and thank you.
Special accolades to Brandy (sales), Lamar, Trey, Lyle and Jacob ( service reps & techs).
My compliments to the service manager for having a well trained, thoughtful and conscientious team of professionals. Please award these individuals as you deem worthy and keep doing what your doing-this is how who built strong customer loyalty and word of mouth referrals for both sales and service.
Thanks so much!
Prompt service, explanation of everything that was done, answered any questions, kept in touch if they had a question
Very friendly atmosphere
Always friendly and provide quick and reliable service.
The friendliest technicians and the waiting room was comfortable and attractive!
Knowledgeable service and sales department! Had a great experience with my service!!!!
We have always had great experiences with trading and buying from Don Franklin, staff is always willing to work with you and to get the best deals possible.
Had an appointment for service. They were on time and efficient
Service department is great
Customer service
Everything. 10/10
Very professionals.
Staff was extremely helpful and respectful and completed the job as expected.
Large amount of choices
Easy to get appt. Nice waiting area and the staff always let you know if everything is good or if they find something that needs attention and how much the cost will be before the do the repair.
Your amazing staff really worked hard for me Andrew and Devin great guys tyvm
Everything! People constantly trying to help. Our sales lady Nikki was so nice and easy to deal with. The whole experience was amazing!
Products are always good in the service is excellent
The service center was great and the wait time on my trans service was less time than i thought, great job, very satisfied.
Nice people
I like the service that we get 10
Service was excellent. The technician was very attentive with the problem on my 2Phone number removed Ram and was able to resolve it.
The customer representative was also very much interested in getting the problem solved .
It was a pleasant experience.
Thanks
Gary Athon
I am a long time Nissan owner. Love all the vehicles I have had. I always get good attention and service!!
Nathan, Jonah, and other Nathan were patient, compassionate and flexible when my car transmission died. Very kind and helpful people.