Customer Testimonials
Friendly
Good product, respectful salesman no pressure
The Service crew was so kind to me checking my Wagoneer over and let me know what we needed and let me know that some some updates that it needed that I could just drive back by my convenience and they would do it for me that I wouldn’t have to make another appointment. I’m now back on the road and couldn’t be happier.
We had prompt, courteous service!
Great friendly service !
Fast friendly courteous service and ease of getting an appointment
Employees are friendly and helpful. Also, the service is on a timely basis.
Service is very quick and professional. I love my new Jeep.
Friendly people and costumer satisfaction
Tony was very helpful .
Great service department! Very professional and courteous
Friendly timely efficent
The service was prompt and attentive. No push for extra services. Noted the air filter needed changed and was approved. Pricing was very good as well.
The sevice manager is very well knowledgeable about all issues and concerns with anything ive asked about. Great group of young men doing an outstanding job
I can not give an opinion on your products or your service. I can tell you Ben was very kind and was able to explain things. If he was not sure of the answer he inquired with another sales rep and got the answer. Ben was very easy to talk to and not overly pushy as some sales rep can be. Over aggressive sales people, I do not like.
Was very well taken care of from the start to the Finish. They answered all my questions very professional.
Service is excellent and all staff are very friendly.
This is the second vehicle that I have purchased from Don Franklin, one at the Kia lot and then the Nissan lot and I am thoroughly impressed and enjoyed every moment of the buying experience. I would recommend any of the car lots here in Somerset to a friend or family and have actually done that and they purchased cars so keep up the good work and Conner did an excellent job. He was great to work with.
Your service specialists do an excellent job upholding the company's image, even when Mechanics come up short in meeting g expectations.
Get me in on appointment time and very nice
Easy peasy
Great customer service
Always the most friendly reps who are willing to explain in detail anything going on. Service is consistently top notch as well.
Lamar and everyone is amazing!
Good customer service
Friendly service.
I am a fan of the Nissan brand. Last 3 new vehicles have been Nissan and I'll probably never buy another brand. Don Franklin and the previous Don Marshall dealerships have done nothing but help me through the buying experience each of the 3 times. I would like to especially thank Connor Brumley for being my salesman on my last 2 new car purchases, he did a great job and he will be my salesman on my next purchase, so long as he is at Don Franklin Nissan.
They answer my question. They do a great job!
Everyone was.very friendly and service was fast!
Very friendly people that works there& nice !