Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   October 1, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Ease of purchasing and service afterwards

Report a concern   October 1, 2025 — Rated 10 out of 10 by T.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always fast and friendly service.

Report a concern   September 30, 2025 — Rated 10 out of 10 by Charles Brooks Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The Service Department in Somerset is top notch.
Friendly
Accurate with estimates
Work completed when they say it will be
Knowledgeable when you ask questions

I highly recommend The Service Department in Somerset.

Report a concern   September 30, 2025 — Rated 10 out of 10 by J.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great and Fast

Report a concern   September 30, 2025 — Rated 10 out of 10 by Roberta Adams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had the first oil change on my pickup. Staff was very courteous, got my truck in right on time, performed oil change went over checklist with me and even ran my pickup through car wash.

Report a concern   September 29, 2025 — Rated 9 out of 10 by A.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Got there for my service appointment a little early they got me right back and was finished in a timely manner.

Report a concern   September 29, 2025 — Rated 9 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Reliability of both products and services. Your service people are Grea! Very knowledgeable.

Report a concern   September 29, 2025 — Rated 10 out of 10 by K.K. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Connor was awesome during the process. He answered all of my questions & was very knowledgeable about the vehicle. He treated me like family.

Report a concern   September 29, 2025 — Rated 10 out of 10 by T.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly and efficient staff

Report a concern   September 29, 2025 — Rated 9 out of 10 by J.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Knowledgeable sales staff that weren’t pushy.

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Spencer, Adam, and Crew were great to talk to and work with!

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.Y. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Awesome service and very courteous.

Report a concern   September 29, 2025 — Rated 10 out of 10 by John Mcpheron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is very attentive to my needs. He look me straight in the eye without any distractions. Tony is and awesome service tech

Report a concern   September 28, 2025 — Rated 10 out of 10 by C.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Never had any problems with the cars or service

Report a concern   September 27, 2025 — Rated 10 out of 10 by Lewayne Armstrong Don Franklin CDJRF Sales Department
What do you like about our products and services?

I was treated like family. Excellent place to do business.

Report a concern   September 27, 2025 — Rated 10 out of 10 by Thomas Fletcher Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

very helpful and nice

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Services were quick and reasonable and needed repairs were recommended

Report a concern   September 26, 2025 — Rated 10 out of 10 by Kasey Williams-Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Returning my car after oil change was immaculate thank you again!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Gary Owens Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly, courteous, and efficient service. The customer waiting area is very nice. The follow-up calls show you want the customer to be satisfied with the service. The only complaint I have is having to pay a fee to use my credit card.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Tyler was great to work with

Report a concern   September 26, 2025 — Rated 10 out of 10 by T.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service!

Report a concern   September 26, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The person in service department is very nice.

Report a concern   September 25, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quicker to repair my account then first advised

Report a concern   September 25, 2025 — Rated 10 out of 10 by G.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very professional

Report a concern   September 25, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Down to earth family environment. Willing to negotiate and help if at all possible.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Dennis Cotton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I am pleased with my new Chrysler Pacifica and I was also pleased with the price. I have been pleased with the routine maintenance and customer service since I purchased my minivan. I would recommend this dealership to anyone.

Report a concern   September 25, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and Nathan are exceptional at helping and answering any questions.

Report a concern   September 24, 2025 — Rated 9 out of 10 by C.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service dept was thorough and polite

Report a concern   September 24, 2025 — Rated 10 out of 10 by Thomas Steffes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very pleased with the service work that was done
Everything was handled in a professional way truck was finished in a very timely manner
Ryan did a great job communicating

Report a concern   September 24, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They keep me informed on service


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