Customer Testimonials
Jacob in service was very helpful and friendly did a great job!
Good service
This is the 5th vehicle we have purchased from Don Franklin, we have been satisfied with everyone involved in the buying and service needs process.
Fast and friendly clean and i like the text reminder and they keep records on what your car needs done
The staff, especially Tony, is always very helpful and kind. I am always well taken care of. After Nissan agreed to buy back my vehicle, the only reason I decided to stay with Nissan was because of the service staff.
Friendly fast service no gimmicks!
Wife & I have driven several Nissan vehicles over the years & always been happy with them. Excellent service dept.
Great customer service, friendly
Friendly service. Nice atmosphere when waiting.
They listened to my concerns and didn't disregard them. They listened and went above to help me.
Best Service department around.
Andrew Russ is the reason I bought the truck there. He in my opinion the best salesman I ever worked with.My son is a Marine and will be home on leave in March I’ve already shown MR. Russ what he wants to buy and I am bringing him there.Thanks.
Everyone was kind and courteous during my service on my vehicle and would like to thank them for that.
Jacob took good care of me the service guys are all amazing
Quality
Great job!
Both Niki in Sales and Cody in finance were competent and honest with us. We appreciate the ease in purchasing our new vehicle
Servives have always been easy to schedule and done in a timely manner.
Your service people are always honest and will get back with me no matter how long it may take, I appreciate the lower prices on oil changes than the quick oil change businesses
The people are absolutely amazing here!! Me and my husband have bought 4 vehicles from this dealership and we love it and our cars.
Service is verybhp
I've had nothing I've had nothing but positive experiences with Don Franklin Nissan from the purchase of my first Nissan Sentra to the most recent purchase in 2024. They have done service to my car every time it needed it. I called and within a day or so they had me in to do a oil change and tire rotation. I've had one other instance where I had to have major work done to the car. They had it done in just a few hours. It took forever to get the part but it didn't hurt the car in the meantime so it didn't really matter. I'd recommend Don Franklin to anyone looking to purchase a new or used car because they'll do you right.
Service was excellent the staff was helpful and knowledgeable and courteous
Communication and quick service
Made appointment at a convenient time for me.. Recall service was done quickly
Service Department was prompt and precise in resolving my vehicle's lighting issue.
Very friendly, professional & fast service.
Everthing is great with service and the people that work there
Quick oil change
Very thorough check of all fluids wipers tires etc

Gavin was great! He was knowledgeable and helpful!