Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   September 21, 2026 — Rated 10 out of 10 by Logan Manuel Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything was great!

Report a concern   September 21, 2026 — Rated 10 out of 10 by D.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Always willing to help

Report a concern   September 21, 2026 — Rated 10 out of 10 by Jan Von Wuthenau Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have never had but excellent service at the former Don Marshall & now Don Franklin; the staff has always been professional & courteous tomm and the service was done right. Thank you…

Report a concern   September 17, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony is great to work with in the service department. He is always friendly and does a great job communicating during routine visits. We had an issue with our vehicle besides the routine maintenance and he set aside time to listen, get our vehicle quickly scheduled for an inspection, and we had our vehicle repaired in just a few days.

Report a concern   September 17, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful service manager telling me I has Nissan road service for towing to dealer
AND
That my dead battery was under warranty
HOWEVER
I was disappointed that my car had not been washed when serviced (oil/filter) at the same time new battery was installed
Getting car washed at service time was a BIG sales pitch when looking to purchase car
Oh well….
First name removed B. Somerset, Ky.

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.S.I. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve been coming here for years. All of the parts and services are fairly priced and the service has been excellent.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Clara Brown Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was very impressed when I bought My Dodge Ram.. I have been very impressed with the services they have provided.. All the employees are curtious and polite !!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Leon Fletcher Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service.

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very good service on my car. Friendly people.

Report a concern   September 16, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sales and the service department are very customer oriented and ensure quality service!

Report a concern   September 16, 2026 — Rated 10 out of 10 by Jason Akers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle in service is great

Report a concern   September 13, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional, good communication.

Report a concern   September 12, 2026 — Rated 10 out of 10 by Kathy Lawson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

courteous and fast just well satisfied with the service

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fair prices and friendly service

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was excellant.

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Salesman took extra time to get what I wanted very impressed with Richard Webb (Cali )

Report a concern   September 11, 2026 — Rated 10 out of 10 by Michael Harris Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’m a Dodge person and they take care and work with me on everything!

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff always willing to help

Report a concern   September 11, 2026 — Rated 10 out of 10 by Danny Kidd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department was great to work with friendly professional

Report a concern   September 10, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone I have interacted with is responsive, helpful, and kind.

Report a concern   September 9, 2026 — Rated 9 out of 10 by Douglas Reese Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenience of service. Completeness of work.

Report a concern   September 9, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service folks are very friendly & help with anything if they can. They help sync my phone to our vehicle. Great job!

Report a concern   September 9, 2026 — Rated 10 out of 10 by David Turner Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

👍

Report a concern   September 9, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fixed the seat and I do appreciate that so much. Explains really good all maintenance work done.

Report a concern   September 9, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love my armada

Report a concern   September 9, 2026 — Rated 10 out of 10 by J.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

My salesman was the best I ever had.

Report a concern   September 4, 2026 — Rated 10 out of 10 by H.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliness and kindness

Report a concern   September 2, 2026 — Rated 10 out of 10 by T.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They were very nice .

Report a concern   August 31, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I appreciate that the service team actually listens and helps you

Report a concern   August 31, 2026 — Rated 9 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is great


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