Customer Testimonials
Do what you will say you will do and make it as convenient of the customer as possible
Everyone is very nice and friendly
Our appointment was for 10 they got us right in and friendly and helpful employees
I always have a good experience at Don Franklin Nissan. You get exceptional customer service and trusted expertise. That’s how you keep a car going year after year.
Nice truck. Kristion wasnt pushy and made it happen. Dealership office was hot though.
Friendly and professional every time
Jacob was very knowledgeable, patient and kind. He helped us resolve an issue we had been having with our truck for a year and half.
Friendly and informative staff
I like everything about Nissan the service department is really good to work with. Tony is very good person to talk to he is very knowledgeable of his job and explains everything about your vehicle
Timely work and great communication
Quick and easy
Lyle Morton needs to be running the entire service department
Very professional service in a timely manner, as usual. Everyone is friendly and helpful. The waiting area is comfortable.
ability to make appointments, prompt courteous service, convenient locaion
Good service
Staff was incredibly friendly and didn’t talk down to me. Being a person who knows very little about how my car works, it was helpful and appreciated. I never had a doubt about the quality of the work, but having the details explained well is going above and beyond.
Prompt and Friendly service
The quality of your cars and the way they drive.
I just dropped my truck and they called when it was completed. Super simple and easy to work with.
Nice friendly service
Fast appt. Friendly staff
I had to visit Don Franklin CDRJ when the battery failed on my 2024 Ram 2500 6.4. I was visiting from South Carolina and was in a hurry - they got me right in, identified the problem, offered me an OEM solution which was great but expensive and then offered a less expensive alternative. In and out in no time. I’d like to thank the Service Manager Nathan and my advisor (I believe his name was Jacob). I wish more dealers were like this one. Thanks to all.
not been involved long enough to know
I appreciate that you guys were so quick to find out the issue.
Zeke Turner was was very helpful and easy to work with. I had a car delivered to North Carolina, and it was as advertised.
Convenience
The people who work on my vehicle are excellent especially the guys who check us in and oversee the maintenance process.
Top of the line products and friendly professional services
My Nissan Altima has been virtually trouble free since I bought it new in 2018
The service department has been quick and attentive.
Great service people