Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   September 27, 2025 — Rated 10 out of 10 by Thomas Fletcher Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

very helpful and nice

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Services were quick and reasonable and needed repairs were recommended

Report a concern   September 26, 2025 — Rated 10 out of 10 by Kasey Williams-Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Returning my car after oil change was immaculate thank you again!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Gary Owens Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly, courteous, and efficient service. The customer waiting area is very nice. The follow-up calls show you want the customer to be satisfied with the service. The only complaint I have is having to pay a fee to use my credit card.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Tyler was great to work with

Report a concern   September 26, 2025 — Rated 10 out of 10 by T.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service!

Report a concern   September 26, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The person in service department is very nice.

Report a concern   September 25, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quicker to repair my account then first advised

Report a concern   September 25, 2025 — Rated 10 out of 10 by G.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very professional

Report a concern   September 25, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Down to earth family environment. Willing to negotiate and help if at all possible.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Dennis Cotton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I am pleased with my new Chrysler Pacifica and I was also pleased with the price. I have been pleased with the routine maintenance and customer service since I purchased my minivan. I would recommend this dealership to anyone.

Report a concern   September 25, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and Nathan are exceptional at helping and answering any questions.

Report a concern   September 24, 2025 — Rated 9 out of 10 by C.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service dept was thorough and polite

Report a concern   September 24, 2025 — Rated 10 out of 10 by Thomas Steffes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very pleased with the service work that was done
Everything was handled in a professional way truck was finished in a very timely manner
Ryan did a great job communicating

Report a concern   September 24, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They keep me informed on service

Report a concern   September 24, 2025 — Rated 10 out of 10 by Adam West Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like your products. I own 2 Nissans and your service department has been great. I have always wanted to own a Maxiama but never have, if you have a good deal on one let me know.

Report a concern   September 24, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by R.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everything was very accommodating professional and courteous pp

Report a concern   September 23, 2025 — Rated 10 out of 10 by Ray Delrio Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service. Five out of five stars.

Report a concern   September 23, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and great service!

Report a concern   September 22, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always professional and very friendly. Get the work done on time or earlier in most cases.

Report a concern   September 21, 2025 — Rated 10 out of 10 by Ashley Buezo Valladares Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly reliable

Report a concern   September 21, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Best service and price - very competitive with local products. I always use Don Franklin for my Rogue. Love the coupons you send, too!

Report a concern   September 20, 2025 — Rated 10 out of 10 by Vickie Phelps Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The communication.

Report a concern   September 20, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly fast great job.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Sherri Ray Don Franklin CDJRF Sales Department
What do you like about our products and services?

Salesman weee all friendly especially Niki Sumner. She was very friendly and made sure we were satisfied. The vehicle was very clean, and performs great

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They have good service told us about everything they did or needed to do and was very friendly

Report a concern   September 20, 2025 — Rated 10 out of 10 by Jessica Weaver Don Franklin CDJRF Sales Department
What do you like about our products and services?

I was having Trouble with my Expedition that I had only had less than a year. Eddie helped me to get it traded for something more reliable. As always, Michael Larkin knocked it out of the park with his salesmanship. He’s wonderful. Also was the first time dealing with Cody Charles and loved him too! We’ve bought many vehicles at DF and even when we’ve had trouble, they’ve always made it right.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Patricia Rednour Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything. Staff is polite. My car is done in a timely manner. Also I get to see the new vehicles. Thank you Nissan

Report a concern   September 20, 2025 — Rated 10 out of 10 by Dan Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, efficient service with knowledgeable staff who always inform me of what services they will be performing and the cost.


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