Customer Testimonials
Very professional and friendly staff.
The staff is great. That guy Dawson and his brother Alex are the bomb dot com diggity. I’d give them a raise or just hand the keys over for the dealership to them they deserve it!
Price-the people work there-ease getting and timely work done. And information about what going on with job.
Friendliness of employees and ease of scheduling appointments through the service department on-line.
Great people very friendly and works with you
Ease of service
The service is fantastic Lamar is the best
Honest and the bill was less than I expected.
Logan was absolutely the best straight forward and honest. Would definitely buy again
Good selection of products and competent services!
Service, quick response time, pricing and ease of door. Business. Robin with sales is excellent!
Quick friendly service
Get in fast and always on time taking your car back
Service is always excellent.
Friendly staff in service department. Appointments on time and work completed efficiently.
They do there job thank you.
Services were rendered and the mechanics were very professional and informative!
Service is quick and easy.
Excellent service always very detailed when they tell you what is wrong with your vehicle fast and efficient
Helpful and patient staff this time
Service Department is over the top!!!! Like l’ve said before. Service rolls the red carpet out for me. Detailed and always follows up. Service manager’s and service technician. Thank you! Don Franklin’s Dodge,Jeep, Ram as a whole , Thank you!!!
Everything
Fast and effective
Doesn’t take a lot of time waiting when getting an oil change plus the guys are very nice as I had ask one to help
Me put my phone back in car and was very helpful and did it!
Always have good service at Don Franklin Nissan n Somerset, KY.
The workers went out of their way to help . Overall they were very good
I have a 2017 Rogue and bought it there I have always had it serviced there and everyone has always been courteous and very helpful
Ive done business here several times and I will say Mike Jones makes it the easiest and fastest to put you in what you want. I will always continue to come back as long as he is there! If you want someone who is there to make sure you get what you want and are satisfied, make sure to ask for him. I promise you won't be disappointed!
I loved the customer service, it could have not been easier to work a deal. Worked the deal over the phone and came signed papers and picked my Santa Fe Calligraphy up. Promote Tyler Wesley to a greater position. This young man is the best I have seen.
Always get in service and out quick!!!!