Customer Testimonials
From my sales experience in May 2023 to my last vehicle service visit September 3th 2025 Franklin Nissan and staff have been friendly and professional.
The staff were very helpful to find a part not available for 45 days online, and service was helpful programming 2 new fobs.
Having a long time relationship with service department, people that have been there for several years, keeping their help.It's huge for their business
Nice atmosphere for waiting. Friendly and informative staff. Tony did a great job.
Adam Hill was great. He made this one of the best car buying experiences we’ve ever had. He’s a 1%er.
Fast, friendly service!
Good selection
Staff is always nice and helpful
My Nissans has been very reliable. I am disappointed that no hybrid options are available. I am in the market for another car, but am going to have to transition to another brand due to hybrid availability.
Service
Everyone was very helpful without being pressured.
Friendly helpful staff! Well informed staff
great quality, reliable and good service
They are fast and friendly
Routine maintenance was efficient and proper. First visit was exceptional. After I complete two more preventative maintenance visits, I’ll be better prepared to offer a full assessment of this dealerships ability to consistently meet or exceed customer expectations.
Great service department
Service staff were exceptionally thoughtful and kind. They told us how long our service would take and were right on target.
Very thorough and take good care of my vehicle
Dodge products and great service.
Very knowledgeable service advisor Lyle. Very good service with warranty repair on my truck.
Lamar is amazing always takes care of my vehicles! Just like family!
It was a quick service job
Sturdy and long lasting
Friendly quick service!!
Don Franklin always takes care of us and whatever brand vehicles we bring in for service. I can always count on the job being done timely, and professionally and everyone I interact with is super friendly too :) that’s the reason we buy all of our cars and service all of our cars from them. Eight cars in seven years lol! Thank you for always treating us like family!
The sales team and management always do me well; Tim, Jimmy, and Fred in the Parts Department take extremely great care of me as well. Lamar and Nathan in the Service Department know I rely on my 5500 to earn a living…and they always seem to bend over backwards to keep my downtime to an absolute minimum.
Friendly and knowledgeable people. Clean and cool waiting room. Free internet and tv while waiting.
Fast and friendly service
services completed as advertised!
Always friendly and helpful. Good to explain if you have a problem and don't try to sell you something that you don't need.