Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   February 16, 2025 — Rated 9 out of 10 by Gerald Sloan Jr Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Caring and professional curtious

Report a concern   February 16, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service and excellent communication during.

Report a concern   February 16, 2025 — Rated 9 out of 10 by R.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Completed as advertised!!
Report a concern   February 16, 2025 — Rated 9 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service
Report a concern   February 15, 2025 — Rated 10 out of 10 by S.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great communication with salesman Donovan and finance staff. Everyone we interacted with was very friendly and helpful

Report a concern   February 15, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is quick and efficient. Cost reasonable.

Report a concern   February 15, 2025 — Rated 10 out of 10 by W.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service there is the best

Report a concern   February 15, 2025 — Rated 10 out of 10 by L.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   February 15, 2025 — Rated 10 out of 10 by Brandilyn Poynter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly people

Report a concern   February 15, 2025 — Rated 10 out of 10 by Deidre Proffitt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly fast keeps you updated on your vehicle I go here all the time they take good care of my car needs thank you Jacob
Report a concern   February 15, 2025 — Rated 10 out of 10 by N.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My experience was excellent and stress free thanks to the professionalism of your staff.

Report a concern   February 15, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always have been very friendly and knowledgeable

Report a concern   February 13, 2025 — Rated 10 out of 10 by Lawrence Hill Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great sales team!!
Report a concern   February 13, 2025 — Rated 10 out of 10 by Kelly Stearns Don Franklin CDJRF Sales Department
What do you like about our products and services?

You try to help to get us the best deal and the payment that I can afford.

Report a concern   February 12, 2025 — Rated 10 out of 10 by W.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I liked the ease with which we were able to do business with the company.
Report a concern   February 12, 2025 — Rated 10 out of 10 by M.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great salesman and the car drivers great to

Report a concern   February 11, 2025 — Rated 10 out of 10 by Norma Shackleford Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always friendly and does good work
Report a concern   February 11, 2025 — Rated 10 out of 10 by Danna Sparks Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love how quickly I can get my vehicle serviced!

Report a concern   February 10, 2025 — Rated 10 out of 10 by J.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Donavan was great with getting everything done on the deal and even afterwards

Report a concern   February 9, 2025 — Rated 9 out of 10 by L.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good Service, but the 5.7 Hemi is very subject to lifter prograding to failure of the lifters, cam, pushrods and rockers. Ram should provide at a minimum a 100,000 mile warranty because of the poor design. The famous Hemi Tick.
Report a concern   February 9, 2025 — Rated 10 out of 10 by Thomas Elliott Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service is great.I don’t go no where else for my service work

Report a concern   February 9, 2025 — Rated 10 out of 10 by Betty Dotson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly makes me feel like I'm family and always willing to help and answer any questions I will refer friends/family and the service dept was so nice to my husband and I when we brought our car in for service over all AWESOME........

Report a concern   February 9, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have used Jim Cogdill Dodge in Knoxville as well as your dealership.
The service you provide is courteous, professional, and honest. Jim Cogdill is not. Therefore, you are now my dealership of choice.
Report a concern   February 9, 2025 — Rated 10 out of 10 by A.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No pressure when I was test driving. Just patience and kindness.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Angela Mccurdy Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like your service because they are always so friendly and get the work done quickly.
Report a concern   February 9, 2025 — Rated 10 out of 10 by Gary Kelley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Justin Judd is a great salesman to work with ever car dealer needs a Justin Judd

Report a concern   February 9, 2025 — Rated 10 out of 10 by Zachary Strunk Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Went great
Report a concern   February 9, 2025 — Rated 10 out of 10 by A.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Fast and friendly

Report a concern   February 7, 2025 — Rated 10 out of 10 by Mark Slone Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service

Report a concern   February 6, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service.

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