Customer Testimonials
It’s was kinda awkward at first but the service staff was extremely helpful and polite, service was quick and professional, I plan on using this location for all my ram hd service needs
I arrived earlier,they took me in earlier and I left earlier.price was what they quoted
Adam Hill has done a really good job finding a Jeep to replace mine that was damaged by the tornado. Getting one so close to the one I lost helps me feel a bit closer to normal.
Prompt and courteous
Friendly team treats you like family. Dependable service. I drive an hour out of my way because of their customer service.
Ram trucks and how timely the service department gets to your vehicle when it is scheduled.
This is my first SUV I have bought from them but if and when I buy another one it will definitely be from them. Their service is top notch. The garage workers are extremely friendly and knowledgeable. They don't treat women like they are stupid which I have gotten from other shops before. They never try to push me I to work on my vehicle that isn't necessary. Prices are very reasonable and the work they do is excellent! I highly recommend this place to everyone. They even called me the next day to make sure I was totally satisfied with everything. Thank you Don Franklin for being an honest and great place of business!
The reliability of most products and the services are great
My salesman was amazing, made the process so easy and quick. The finance manager came next and the transaction was done with ease and explained in detail. I absolutely will be a return customer and recommend that others come to the Don Franklin Chrysler Dealership in Somerset!
I have been looking at new trucks for a while and decided to go to Don Franklin Ram Saturday. They met us in the parking lot and showed us everything we wanted to look at. Ended up trading trucks on the spot and took the new one home. Thanks to the ladies on line-Cheryl and Tori , the sales team Richard “ Cali” Webb and the team manager. I will be back here to buy the next new truck.
Service dept was very professional, knowledgeable and finished work in a timely manner!
Great service manager,all sewrvice people are friendly and helpful
The repair was done quickly and cleaned.
Oil change quick while I waited seems to be prompt and efficient
Very personable sales staff, walked away feeling good with the truck buying experience.
Every thing
Michael was great to work with!
fine
Service dept was very responsive and worked with Endurance Warranty to get my Jeep repaired!
I love dealing with Don Franklin in Somerset KY. I just bought my second new Ram truck at the Somerset location and I liked the no pressure sales.
Thanks,
Richard "CALI" Webb and Joe Henderson
Absolutely outstanding service.Manager Nathan Somerset Ky went beyond normal to accommodate my needs being an elderly person I really appreciate the service. All employees were nice . Will definitely be recommending your business to others. Thank you.
Great salesman Michael Zheng. Appreciate his dedication and help taking care of me with helping me find my new vehicle.
We love our 2021 Rebel that we purchased there. Service has been good.
We got in for our scheduled appointment promptly and were told exactly what recall issue we had and how it would be resolved. The technician was highly knowledgeable and most helpful
Love Nissan this is our 5th one
Cody and the sales team managers made the buying experience very positive
We thank all of you
Tom & Colleen Steffes
Everyone was so nice and polite. Adam was amazing.
Great experience. Buy from again
Quick courteous service and transaction!
Great experience
Very friendly staff.