Customer Testimonials
Great service and friendly atmosphere!!
Great service and friendly atmosphere!
I really love this truck feel so cozy and comfortable to drive.. I learn so much more about this truck. Service was awesome did great job fix one of my problem.
Great people n service department is great.
good visit, easy in and out
I liked the way everyone was friendly and helpful with answering my questions.
I enjoyed the quick service and turnaround time. I felt like the person I dealt with was very knowledgeable and trustworthy. The weather was bad, and he even let me wait an extra day to pick it up, since the roads were snow covered. I would definitely recommend Don Franklin to anyone.
I love the service provided by the personnel from my last visit
Love my 2025 rogue and my sales person Cody was awesome
The service was great by everyone I can
Into contact with my salesmen Connor was great and helped us with everything any questions he had he either already knew the answer or went and found out it for us I will be referring anyone I talk to to here and will definitely be coming back!
Quick and easy.
This is the first Nissan I’ve had. I love how my Pathfinder drives and all the neat technology features it has. I was happy to get a V6 engine and a heated steering wheel. The salespersons were very nice to work with.
Great people. Love the oil change place. Only place I can buy a vehicle n walk away happy. Great management there. Everyone is friendly.
The warranty with your cars and the excellent sales department
A great experience of buying a new vehicle . Make you feel like family.
Very nice and easy to work with nice clean waiting area to wait for your vehicle to get done
We love having Don Franklin dealerships right here at home with different brand options and the warranty and maintenance care they give. Cody Charles, our salesperson was top notch! He was very polite, professional, a great communicator and gave us the best deal possible. I highly recommend him. Very clear with numbers, multiple options and worked extra hard in negotiating a final deal. Customer service with Don Franklin is superb from the initial chat on their website, text and in-person conversations. Everyone worked well together in helping one another to help us. We are thrilled with our 2025 Nissan Pathfinder purchase! Heather & Ross
Customer service-Jeremiah Perkins in Somerset, KY. He has helped us every time we need to purchase company vehicles, since 2021. Also, Financing was easy for our company and a smooth transaction, saving us time.
All the people were very friendly
All good
Really like Nissan products and the service department is awesome they are very nice explain things to you about the service that was done on your vehicle so you understand them Nissan is just a great place to go t.
Reliable
Always great service from the service department.
I’m in/out quickly and it’s done right the 1st time.
Very nice and easy to work with just moved here from wa state and needed a car for our son and they helped us in every aspect of the process thank you
Jacob was a very nice person and he checked me out with no problem. I’ll be more than happy to recommend Don Franklin service department.
Appointment convenience, location and friendly staff
Alex was awesome during my visit. Got me in & out
great communication
Don Franklin Somerset is a great place to find a vehicle. The people are so nice and helpful. My salesman Michael Zheng was so friendly and patient I changed my mind on what I wanted and he wasn’t at all frazzled by it. He simply put me in the vehicle I was happy with it was as simple as that.
Thank you, Michael Zheng
& Don Franklin Somerset, KY